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front office clerk: Resume Samples & Writing Guide

William King 529 Laurelwood Avenue, Charter Oak, IA 51439
kingwilliam@hotmail.com
681-092-5672

Employment history

Senior Front Office Clerk, Microsoft Redmond, Washington
May 2020 – Present
  • Greet and welcome guests
  • Manage incoming and outgoing mail
  • Assist with administrative tasks and projects
Associate Front Office Clerk, UnitedHealth Group Minnetonka, Minnesota
December 2018 – April 2020
  • Manage incoming and outgoing mail
  • Prepare and distribute meeting minutes
  • Process customer payments
Jr. Front Office Clerk, Microsoft Redmond, Washington
June 2017 – November 2018
  • Prepare documents and reports
  • Provide general administrative and clerical support
  • Process customer payments

Education

University of Illinois, Urbana, Illinois
Customer Service, May, 2017

Skills

Communication
Business Acumen
Coaching
Organization
Microsoft Office
Customer Service
Scheduling
Multi-tasking

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Harold Walker 463 Maplewood Avenue, Elsie, MI 48831
walkerharold@hotmail.com
630-066-5484

Employment history

Senior Front Office Clerk, Microsoft Redmond, Washington
September 2019 – Present
  • Process customer payments
  • Handle customer inquiries and complaints
  • Assist with administrative tasks and projects
Associate Front Office Clerk, Google Mountain View, California
September 2018 – August 2019
  • Assist with administrative tasks and projects
  • Prepare documents and reports
  • Prepare and distribute meeting minutes
Entry Level Front Office Clerk, Apple Cupertino, California
March 2017 – August 2018
  • Schedule appointments and manage calendars
  • Manage incoming and outgoing mail
  • Maintain office equipment

Education

University of Texas, Austin, Texas
Master of Science in Human Resources Management, February, 2017
University of Texas, Austin, Texas
Bachelor of Arts in Business Administration, February, 2013

Skills

Presentation
Technical
Computer Literacy
Supervisory
Scheduling
Telephone Etiquette
Document Preparation
Document Control
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Ulrich Martin 585 Greenwood Avenue, Bird-in-Hand, PA 17505
martin-ulrich@protonmail.com
825-812-5833

Professional Summary

 A highly organized and detail-oriented professional with extensive experience in front office management and administrative support. Possessing excellent organizational, communication, and customer service skills, capable of providing a high level of service in a fast-paced environment. 

Employment history

Chief Front Office Clerk, Google Mountain View, California
June 2011 – Present
  • Prepare documents and reports
  • Manage incoming and outgoing mail
  • Answer phones and direct calls
Front Office Clerk, Amazon Seattle, Washington
January 2010 – May 2011
  • Handle customer inquiries and complaints
  • Monitor office supplies and order new supplies when necessary
  • Provide general administrative and clerical support
Junior Front Office Clerk, Apple Cupertino, California
January 2009 – December 2009
  • Schedule appointments and manage calendars
  • Provide general administrative and clerical support
  • Maintain office equipment

Education

University of California, Berkeley, California
Master of Science in Business Administration, November, 2008
University of California, Berkeley, California
Bachelor of Arts in Office Administration, November, 2004

Skills

Relationship Management.
Creativity
Leadership
Collaboration
Scanning
Data Entry
Document Preparation
Multi-tasking
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Richard Taylor 895 Oakwood Avenue, Miamiville, OH 45147
taylorrichard@protonmail.com
863-843-4973

Professional Summary

 Highly organized and detail-oriented Front Office Clerk with a demonstrated ability to provide excellent customer service. Skilled in administrative tasks, data entry, and problem-solving to ensure efficient office operations. 

Employment history

Chief Front Office Clerk, General Electric Boston, Massachusetts
April 2011 – Present
  • Assist with administrative tasks and projects
  • Prepare and distribute meeting minutes
  • Answer phones and direct calls
Front Office Clerk, Bank of America Charlotte, North Carolina
April 2010 – March 2011
  • Greet and welcome guests
  • Prepare and distribute meeting minutes
  • Schedule appointments and manage calendars
Junior Front Office Clerk, Apple Cupertino, California
April 2009 – March 2010
  • Manage incoming and outgoing mail
  • Prepare and distribute meeting minutes
  • Process customer payments

Education

University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Human Resources Management, March, 2009

Skills

Documentation
Negotiation
Database Management
Research
Telephone Etiquette
Typing
Customer Service
Office Administration
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Percy Bailey 545 Sunnyvale Avenue, Evant, TX 76525
baileypercy@protonmail.com
738-882-8610

Professional Summary

 Highly organized and detail-oriented Front Office Clerk with extensive experience in administrative and clerical support. Proven ability to efficiently manage multiple tasks while providing excellent customer service. 

Employment history

Senior Front Office Clerk, Microsoft Redmond, Washington
June 2015 – Present
  • Assist with administrative tasks and projects
  • Update and maintain databases
  • Prepare documents and reports
Front Office Clerk, JPMorgan Chase New York, New York
December 2013 – May 2015
  • Prepare and distribute meeting minutes
  • Manage incoming and outgoing mail
  • Answer phones and direct calls
Jr. Front Office Clerk, Apple Cupertino, California
July 2012 – December 2013
  • Process customer payments
  • Prepare and distribute meeting minutes
  • Update and maintain databases

Education

Cornell University, Ithaca, New York
MD in Human Resources Management, May, 2012
Cornell University, Ithaca, New York
Bachelor of Arts in Accounting, May, 2008

Skills

Coaching
Self-Motivation
Reliability
Computer Literacy
Accuracy
Word Processing
Telephone Etiquette
Record Keeping
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front office clerk Job Descriptions; Explained

If you're applying for an front office clerk position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

front office clerk

  • Responsible for organization and maintenance of over 1000+ patient records 
  • Provided dictation and technical support for six member physician group and 10+ support staff
  • Responsible for daily processing and reconciliation of patient billing records
  • Ensured proper scheduling, registration, correspondence and reporting for all patients
  • Utilized MS Office Suite, MS Outlook and other departmental applications 
2

front office clerk

  • Welcome guests to our hotel and welcome repeat guests back.
  • Check guests in and out efficiently while resolving any issues.
  • Cash handling and resolving billing issues.
  • Make future reservations.
  • Contact the proper department to ensure guest’s needs are met.
  • Overnight audit, running reports and emailing them to proper management. 
  • Record guest complaints in internal log and update guest profiles with room preferences.
3

front office clerk

  • Assist in check-in and check-out for hotel guests
  • Complete a full night audit in the Room Master system at the end of every business day
  • Show rooms to new interested guests
  • Diligently file all paperwork into specified folders to retrieve information in a timely manner
  • Provide detailed information on the surrounding area for guests to make arrangement.
  • Escorted guests to their assigned rooms, including transporting their luggage.
  • Verified that personal and payment information on guest accounts was accurate and complete

front office clerk Job Skills

For an front office clerk position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Word Processing
  • Filing
  • Typing
  • Office Administration
  • Receptionist Duties
  • Microsoft Office
  • Calendar Management
  • Document Preparation
  • Telephone Etiquette
  • Scheduling
  • Data Management
  • Email Management
  • Scanning
  • Copying
  • Customer Service
  • Multi-tasking
  • Accuracy
  • Time Management
  • Record Keeping
  • Document Control

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your front office clerk Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Jack Davis 456 Sunnyvale Drive, Grand Ridge, FL 32442
davisjack65@mail.com
639-079-6754

Employment history

Lead Front Office Clerk, Microsoft Redmond, Washington
May 2018 – May 2022
  • Maintain filing and record-keeping systems
  • Prepare and distribute meeting minutes
  • Prepare documents and reports
Associate Front Office Clerk, Bank of America Charlotte, North Carolina
May 2017 – April 2018
  • Handle customer inquiries and complaints
  • Provide general administrative and clerical support
  • Maintain filing and record-keeping systems
Junior Front Office Clerk, CVS Health Woonsocket, Rhode Island
November 2015 – April 2017

    Education

    Harvard University, Cambridge, Massachusetts
    Bachelor of Arts in Medical Office Administration, September, 2015

    Skills

    Risk Management
    Creativity
    Collaboration
    Project Management
    Calendar Management
    Microsoft Office
    Time Management
    Scanning

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    How to Optimize Your front office clerk Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Andrew Allen 788 Creekwood Drive, Shueyville, IA 52338

    Employment history

    Lead Front Office Clerk, Walmart Bentonville, Arkansas
    October 2019 – Present
    • Proccess customer paymets
    • Monitor office suplies and orders new suplies when necessaryy
    • Update and maintan databses.
    Associate Front Office Clerk, Bank of America Charlotte, North Carolina
    May 2018 – September 2019
    • Handel customer inquieries and complaintes
    • Updte and maintane databses
    • Manege incoming and out going mail
    Junior Front Office Clerk, Amazon Seattle, Washington
    May 2017 – April 2018
    • Handle customer inquirys and complaint's
    • Prepare document's and report's
    • Answer phone's and direct call's

    Education

    University of California, Berkeley, California
    Bachelor of Science in Accounting, March, 2017

    Skills

    Listening
    Innovation
    Social Media
    Interpersonal
    Data Management
    Accuracy
    Data Entry
    Multi-tasking

    Avoid Spelling Mistakes and Include your Contact Information

    Missing contact information prevents recruiters from understanding you're the best fit for the position.

    Key Insights
    • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
    • Make sure to use a professional email address as part of your contact information.
    • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

    front office clerk Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an front office clerk position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    William
    King     kingwilliam@hotmail.com
    681-092-5672
    529 Laurelwood Avenue, Charter Oak, IA
    51439

    Senior Front Office Clerk
    JPMorgan Chase
    New York, New York

    To the respected JPMorgan Chase Hiring Team


    I am a results-driven Front Office Clerk with 6 years of experience in Administrative & Clerical. I am excited to submit my application for the Senior Front Office Clerk role at JPMorgan Chase, where I believe I can make a valuable contribution to your team.


    Throughout my life, I have pursued my passion for Accounting and have gained experience in this field as a result. This experience has given me valuable skills such as Communication and Business Acumen, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Front Office Clerk and help your organization achieve its well determined goals.


    I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.


    Thank you for your time,
    William King
    681-092-5672
    kingwilliam@hotmail.com

    William King






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    Give yourself the best chance of standing out from the competition!

    Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
    CREATE MY RESUME NOW