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1
front office clerk
- Responsible for organization and maintenance of over 1000+ patient records
- Provided dictation and technical support for six member physician group and 10+ support staff
- Responsible for daily processing and reconciliation of patient billing records
- Ensured proper scheduling, registration, correspondence and reporting for all patients
- Utilized MS Office Suite, MS Outlook and other departmental applications
2
front office clerk
- Welcome guests to our hotel and welcome repeat guests back.
- Check guests in and out efficiently while resolving any issues.
- Cash handling and resolving billing issues.
- Make future reservations.
- Contact the proper department to ensure guest’s needs are met.
- Overnight audit, running reports and emailing them to proper management.
- Record guest complaints in internal log and update guest profiles with room preferences.
3
front office clerk
- Assist in check-in and check-out for hotel guests
- Complete a full night audit in the Room Master system at the end of every business day
- Show rooms to new interested guests
- Diligently file all paperwork into specified folders to retrieve information in a timely manner
- Provide detailed information on the surrounding area for guests to make arrangement.
- Escorted guests to their assigned rooms, including transporting their luggage.
- Verified that personal and payment information on guest accounts was accurate and complete
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