front office clerk Resume Examples

front office clerk

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Responsible for organization and maintenance of over 1000+ patient records
Provided dictation and technical support for six member physician group and 10+ support staff
Responsible for daily processing and reconciliation of patient billing records
Ensured proper scheduling, registration, correspondence and reporting for all patients
Utilized MS Office Suite, MS Outlook and other departmental applications

Welcome guests to our hotel and welcome repeat guests back.
Check guests in and out efficiently while resolving any issues.
Cash handling and resolving billing issues.
Make future reservations.
Contact the proper department to ensure guest’s needs are met.
Overnight audit, running reports and emailing them to proper management.
Record guest complaints in internal log and update guest profiles with room preferences.

Assist in check-in and check-out for hotel guests
Complete a full night audit in the Room Master system at the end of every business day
Show rooms to new interested guests
Diligently file all paperwork into specified folders to retrieve information in a timely manner
Provide detailed information on the surrounding area for guests to make arrangement.
Escorted guests to their assigned rooms, including transporting their luggage.
Verified that personal and payment information on guest accounts was accurate and complete