Front Office Clerk Resume Examples

front office clerk

  • Responsible for organization and maintenance of over 1000+ patient records 
  • Provided dictation and technical support for six member physician group and 10+ support staff
  • Responsible for daily processing and reconciliation of patient billing records
  • Ensured proper scheduling, registration, correspondence and reporting for all patients
  • Utilized MS Office Suite, MS Outlook and other departmental applications 

front office clerk

  • Welcome guests to our hotel and welcome repeat guests back.
  • Check guests in and out efficiently while resolving any issues.
  • Cash handling and resolving billing issues.
  • Make future reservations.
  • Contact the proper department to ensure guest’s needs are met.
  • Overnight audit, running reports and emailing them to proper management. 
  • Record guest complaints in internal log and update guest profiles with room preferences.

front office clerk

  • Assist in check-in and check-out for hotel guests
  • Complete a full night audit in the Room Master system at the end of every business day
  • Show rooms to new interested guests
  • Diligently file all paperwork into specified folders to retrieve information in a timely manner
  • Provide detailed information on the surrounding area for guests to make arrangement.
  • Escorted guests to their assigned rooms, including transporting their luggage.
  • Verified that personal and payment information on guest accounts was accurate and complete