front desk officer Resume Examples

front desk officer
Build My Resume
resume
Use This front desk officer Resume Template

Not in love with this template? Browse our full library of resume templates

boy

Build your resume in 15 minutes

Use professional field-tested resume templates that follow the exact resume rules employers look for.
Build My Resume

Related Resumes & Cover Letters

6

front desk officer

  • Greet, register, and assign rooms to guests of the hotel.
  • Collect information needed by the hotel staff
  • Responsible for ordering tokens for guests such as complimentary flowers and wine
  •  Sorted and racked incoming emails
  • Prepared documents and business forms required by the government for compliance
  • Prepared agendas in staff meeting, wrote minutes and circulated these and other concerns to the staff
  •  Ran errands and delivered messages
7

front desk officer (probation)

  • Manage registration process
  • Handle guest check in & out
  • Manage accurate accounting of all rooms
  • Refer guests to appropriate department to resolve complaints/provide suggestions
  • Compute bills & collect payments
  • Contact housekeeping & maintenance department when a problem is reported
  • Balance cash float, nets & credit cards at the end of shifts
8

front desk officer

  • Establish and maintain relationships with individual or hotel guest  or provide assistance with problems these customers/guest may encounter.
  • Plan, direct, or coordinate the activities of workers everyday so as to achieve costumer satisfaction.
  • To answer every phone call and assist every guest in everything that they need.
  • Ability to work under pressure and manage and resolve guest issues or complaints
9

front desk officer

  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants., answering phones, handling company inquiries, and sorting and distributing mail. 
  •  Date-stamp, sort, and rack incoming mail and messages. Responsible for handling front office reception and administration duties, including greeting guests.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants. 
  • Direct experience with maintaining reservation system, room assignment and processing hotel documents
10

front desk officer

  • Prepare Passenger’s Advance Manifest prior to boarding.
  • Responsible for issuance of room keys to First Class Passengers during boarding.
  • Responsible for upgrading of accommodations of passengers on board.
  • Perform duties at the Front Office.
  • Responsible for registration of all First Class Passengers.
  • Responsible for preparing Voyage Reports.
  • Responsible for survey tabulation every voyage.
1 2 3 4 … 7

Other Great Resumes & Cover Letters from this Industry:

Suggested Reading:

Related Articles