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1

front desk clerk

  • Meet and greet customers.
  • Organizing front desk information.
  • Manage call center.
  • Assistance with check-in and check out 
2

front desk clerk

  • Front desk manager
  • Help cover other staff functions throughout the facility
  • Answer multiple phone lines, book reservations
  • Prepare check-out receipts and collect payments from departing guests
3

front desk clerk

  • Assist Guest with Check ins and Check outs
  • Organize guest paperwork 
  • Make reservations 
  • Take payments for rooms 
4

front desk clerk

  • Responsible for obtaining guests correct information for Marsha/Fosse system for check in. 
  • Check in, make key-cards, keep information and room number confidential
  • Make aware of all the hotel amenities and insure the “I’m here for you” attitude.
  • Be knowledgeable of the rates and availability for the day.
  • Inventory Lead Count and Input inventory count in computer
  • Make sure the Market is stocked and presentable
5

front desk clerk

  • Managed office supplies, vendors, upkeep, and coordinated interviews/ appointments 
  • Maintained accurate records of student progress for Retention and Graduation Specials Gloria Pavlik and Dylan Wyatt 
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.