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front desk clerk: Resume Samples & Writing Guide

Tom Hawkins 789 Cedar Avenue, Matinecock, NY 11560
hawkinstom46@yahoo.com
936-901-4178

Professional Summary

 Dynamic and detail-oriented professional with extensive experience providing exceptional customer service and administrative support. Skilled in managing front desk operations, data entry, and problem resolution in a fast-paced environment. 

Employment history

Lead Front Desk Clerk, CVS Health Woonsocket, Rhode Island
July 2010 – Present
  • Perform basic bookkeeping and clerical duties
  • )
  • Receive, sort and distribute daily mail/deliveries
Front Desk Clerk, Microsoft Redmond, Washington
January 2010 – June 2010
  • Direct visitors to the appropriate person and office
  • Prepare and monitor invoices and receipts
  • Receive, sort and distribute daily mail/deliveries
Junior Front Desk Clerk, CVS Health Woonsocket, Rhode Island
January 2009 – December 2009
  • Prepare documents and reports
  • Provide general administrative and clerical support
  • Greet and welcome guests

Education

University of Michigan, Ann Arbor, Michigan
Accounting, November, 2008

Skills

Time Management
Presentation
Documentation
Networking
Financial Management
Social Media
Project Management
Problem Solving

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Walt Hall 695 Woodland Drive, Porters Neck, NC 28411
walt.hall@outlook.com
739-892-6661

Professional Summary

 Dynamic and organized professional with extensive experience in customer service and administrative support. Skilled in providing top-notch customer service, managing daily operations, and streamlining administrative processes. 

Employment history

Senior Front Desk Clerk, Amazon Seattle, Washington
June 2014 – Present
  • Follow up on customer inquiries and complaints
  • Prepare and monitor invoices and receipts
  • Take and relay messages
Associate Front Desk Clerk, Google Mountain View, California
December 2013 – May 2014
  • Take and relay messages
  • Prepare documents and reports
  • Greet and welcome guests
Entry Level Front Desk Clerk, Google Mountain View, California
June 2012 – November 2013
  • Provide general administrative and clerical support
  • Greet and welcome guests
  • Maintain filing system

Education

Cornell University, Ithaca, New York
Doctor of Medical Office Administration, April, 2012
Cornell University, Ithaca, New York
Bachelor of Arts in Office Administration, April, 2008

Skills

Collaboration
Collaboration
Documentation
Computer Literacy
Time Management
Relationship Management
Business Acumen
Process Improvement
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Kevin Vaughn 181 Cypress Avenue, Benton, AR 72018
kevin-vaughn@protonmail.com
978-545-3527

Professional Summary

 A highly organized and detail-oriented professional with extensive experience in customer service and administrative support. Proven ability to manage multiple tasks efficiently and effectively while providing excellent customer service. 

Employment history

Chief Front Desk Clerk, UnitedHealth Group Minnetonka, Minnesota
June 2012 – Present
  • )
  • Answer inquiries and provide information
  • Perform basic bookkeeping and clerical duties
Associate Front Desk Clerk, UnitedHealth Group Minnetonka, Minnesota
December 2011 – June 2012
  • Maintain a clean and organized front desk area
  • Perform basic bookkeeping and clerical duties
  • Provide general administrative and clerical support
Entry Level Front Desk Clerk, Microsoft Redmond, Washington
December 2010 – November 2011
  • Direct visitors to the appropriate person and office
  • Prepare and monitor invoices and receipts
  • Prepare documents and reports

Education

University of Maryland, College Park, Maryland
Master of Science in Medical Office Administration, October, 2010
University of Maryland, College Park, Maryland
Bachelor of Science in Office Administration, October, 2006

Skills

Documentation
Analytical
Negotiation
Research
Quality Assurance
Business Acumen
Project Management
Visualization
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Nate Austin 752 Hickory Hill Road, Cumberland Gap, TN 37724
nateaustin@yahoo.com
653-899-1908

Employment history

Senior Front Desk Clerk, Microsoft Redmond, Washington
December 2019 – Present
  • Monitor visitor access and maintain security awareness
  • Direct visitors to the appropriate person and office
  • Prepare documents and reports
Associate Front Desk Clerk, JPMorgan Chase New York, New York
July 2018 – November 2019
  • Perform basic bookkeeping and clerical duties
  • Manage phone calls and correspondence (e-mail, letters, packages etc
  • )
Entry Level Front Desk Clerk, UnitedHealth Group Minnetonka, Minnesota
December 2017 – June 2018
  • Receive, sort and distribute daily mail/deliveries
  • Maintain filing system
  • Perform basic bookkeeping and clerical duties

Education

University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Medical Office Administration, November, 2017

Skills

Adaptability
Professionalism
Conflict Resolution
Teamwork
Database Management
Problem Solving
Troubleshooting
Business Acumen
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Jake Brown 417 Hillside Avenue, Quitman, LA 71268
jakebrown@outlook.com
995-720-6967

Employment history

Chief Front Desk Clerk, General Electric Boston, Massachusetts
April 2015 – Present
  • Prepare documents and reports
  • Receive, sort and distribute daily mail/deliveries
  • Provide general administrative and clerical support
Associate Front Desk Clerk, Bank of America Charlotte, North Carolina
September 2014 – March 2015
  • Greet and welcome guests
  • Receive, sort and distribute daily mail/deliveries
  • Prepare documents and reports
Jr. Front Desk Clerk, Microsoft Redmond, Washington
April 2013 – August 2014
  • Maintain filing system
  • Take and relay messages
  • Update calendars and schedule meetings

Education

Cornell University, Ithaca, New York
Project Management, February, 2013

Skills

Customer Service
Relationship Management.
Emotional Intelligence
Risk Management
Decision Making
Troubleshooting
Problem Solving
Process Improvement
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front desk clerk Job Descriptions; Explained

If you're applying for an front desk clerk position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

front desk clerk

  • Meet and greet customers.
  • Organizing front desk information.
  • Manage call center.
  • Assistance with check-in and check out 
2

front desk clerk

  • Front desk manager
  • Help cover other staff functions throughout the facility
  • Answer multiple phone lines, book reservations
  • Prepare check-out receipts and collect payments from departing guests
3

front desk clerk

  • Assist Guest with Check ins and Check outs
  • Organize guest paperwork 
  • Make reservations 
  • Take payments for rooms 
4

front desk clerk

  • Responsible for obtaining guests correct information for Marsha/Fosse system for check in. 
  • Check in, make key-cards, keep information and room number confidential
  • Make aware of all the hotel amenities and insure the “I’m here for you” attitude.
  • Be knowledgeable of the rates and availability for the day.
  • Inventory Lead Count and Input inventory count in computer
  • Make sure the Market is stocked and presentable
5

front desk clerk

  • Managed office supplies, vendors, upkeep, and coordinated interviews/ appointments 
  • Maintained accurate records of student progress for Retention and Graduation Specials Gloria Pavlik and Dylan Wyatt 
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
  • Politely welcomed arriving guests, providing room keys and information on amenities and policies.
1 2 3 … 14

front desk clerk Job Skills

For an front desk clerk position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Literacy
  • Data Analysis
  • Database Management
  • Troubleshooting
  • Quality Assurance
  • Process Improvement
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Relationship Management
  • Technical Writing
  • Customer Service
  • Project Management
  • Presentation
  • Social Media
  • Strategic Thinking
  • Time Management
  • Problem Solving
  • Decision Making

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your front desk clerk Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Ollie Nelson 687 Willow Park, Burney, CA 96013

Professional Summary

 Highly organized and motivated professional with a proven track record of success in front desk clerk roles. Possesses excellent communication, customer service, and problem-solving skills. 

Employment history

Lead Front Desk Clerk, UnitedHealth Group Minnetonka, Minnesota
June 2014 – Present
  • Perform basic bookkeeping and clerical duties
  • Take and relay messages
  • Prepare documents and reports
Associate Front Desk Clerk, CVS Health Woonsocket, Rhode Island
June 2013 – June 2014
  • Answer inquiries and provide information
  • Provide general administrative and clerical support
  • Greet and welcome guests
Entry Level Front Desk Clerk, Google Mountain View, California
December 2012 – June 2013

    Education

    Stanford University, Stanford, California
    MD in Medical Office Administration, October, 2012
    Stanford University, Stanford, California
    Bachelor of Science in Accounting, October, 2008

    Skills

    Project Management
    Time Management
    Stress Management
    Quality Assurance
    Troubleshooting
    Project Management
    Relationship Management
    Data Analysis

    Include your Contact Information and Job Descriptions

    Missing job descriptions lessens your chances of getting hired.

    Key Insights
    • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
    • Keep job descriptions short but don't just list your jobs.
    • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

    How to Optimize Your front desk clerk Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Gordon Cooper 752 Riverview Drive, Millersburg, KY 40311
    gordoncooper@icloud.com
    996-041-7079

    Employment history

    Senior Front Desk Clerk, Microsoft Redmond, Washington
    November 2016 – May 2022
    • Provide genral administrative an clerical support
    • Prepair documents an reports.
    Associate Front Desk Clerk, Microsoft Redmond, Washington
    November 2015 – October 2016
    • Take and relay messagess
    • Manage phone callsd and correspondence (e-mail, letters, packages etc.
    • Maintainn a clean and organizedd front desk areaa
    Entry Level Front Desk Clerk, Bank of America Charlotte, North Carolina
    June 2014 – October 2015
    • Provide general administrativ and clerical suport
    • Direct visitors too the appropriate person an office
    • Monitor visitor acess and maintain security awarness

    Education

    Harvard University, Cambridge, Massachusetts
    Executive Administrative Assistant, April, 2014

    Skills

    Presentation
    Flexibility
    Collaboration
    Self-Motivation
    Visualization
    Problem Solving
    Strategic Thinking
    Customer Service

    Correct Grammar and Address Gap Years in Your Resume

    Don't leave unexplained gaps in your work history.

    Key Insights
    • When explaining gaps in your employment section, start by being honest.
    • Elaborate on the gap and show that you never stopped learning.
    • Explain and elaborate any gap in your work history by highlighting new skills.

    front desk clerk Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an front desk clerk position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Tom
    Hawkins     hawkinstom46@yahoo.com
    936-901-4178
    789 Cedar Avenue, Matinecock, NY
    11560

    Lead Front Desk Clerk
    Amazon
    Seattle, Washington

    Amazon Recruitment Team


    I am writing to express my interest in the Lead Front Desk Clerk role at Amazon. As a Front Desk Clerk with 14 years of experience in Administrative & Clerical, I am confident that I have the necessary skills and expertise to succeed in this position.


    As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Data Entry to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.


    Thank you for considering my application for the Lead Front Desk Clerk role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.


    Kindest regards,
    Tom Hawkins
    936-901-4178
    hawkinstom46@yahoo.com

    Tom Hawkins






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