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customer service receptionist

  • Answering telephone calls and dealing with face to face inquiries.
  • Politely greeting patients and visitors to the center.
  • Opening Files and forwarding it onto the relevant person.
  • Writing letters and correspondence on behalf of the medical staff.
  • Scheduling appointments for patients and updating the computer system with appointments and personal details.
  • Organizing meeting between the practice staff and senior managers.
  • Coordinating all programs of insurance.

customer service receptionist

  • managing of the Customer Service Counter and exhibiting excellent customer service skills in the course of duty 
  • provide timely and accurate clarification and advice to enquiries from the public 
  • handling customers’ feedback and complaints 
  • perform paging and in – house announcement based on standard guidelines
  • receiving in – coming calls and making out – going calls 
  • handling and administering of lost and found items 
  • assist in Marcom’s events and other promotional activities 

customer service receptionist

  • Generating and implementing various insurance policies.
  • Performing and supervising daily operations of insurance.
  • Maintaining insurance data and other records.
  • Collecting information of prospective clients.
  • Performing as a liaison between insurance companies
  • performing of simple administrative and clerical duties