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1

customer care associate

  • Welcome all guests and acknowledge members.
  • Stay informed of current activities, programs and information for members and guests.
  • Answer all calls quickly in a friendly, respectful manner.
  • Understand and is responsible for all aspects of guest check-in, procedures and information.
  • Make announcements as needed.
  • Make reservations or sign-ups as needed.
2

customer care associate

  • Assists an average of 30 customers per day in finding or selecting items, and provides recommendations that generates Rs. 50000 in additional revenue. 
  • Stocks, replenishes and organises inventory with accuracy and efficiency.
  • Manage proper and attractive merchandise display, ensuring strategic placement of products that maximizes purchases.
  • Provides outstanding customer service, receiving best customer service feedback surveys. 
3

customer care associate

  • Confer with customers by telephone  to provide information about services,
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. obtain details of complaints.
  • Its an Inbound process where I used to handle Airtel Customers. Related to there Airtel service of sim card 
  • Confer with customers by telephone or in person to provide information about products or services, take or enter reservations, cancel reservations, or obtain details of complaints.
4

customer care associate

  •  Invite customers and Guide them.
  • Helping customers for their selection.
  • Convincing the customers for purchasing out of mind of cost.
  • Collecting Feedback of the customers and help them resolve it.
  • Looking after the disciplinary manners of the staffs.
  • Make the customers feel happy and Satisfied about their shopping Experience.
5

customer care associate

  • maintain the store
  • Cash Handing
  • Stocks Orders, Inward and Outward
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.