Customer Care Associate Resume Examples

customer care associate

  • Welcome all guests and acknowledge members.
  • Stay informed of current activities, programs and information for members and guests.
  • Answer all calls quickly in a friendly, respectful manner.
  • Understand and is responsible for all aspects of guest check-in, procedures and information.
  • Make announcements as needed.
  • Make reservations or sign-ups as needed.

customer care associate

  • Assists an average of 30 customers per day in finding or selecting items, and provides recommendations that generates Rs. 50000 in additional revenue. 
  • Stocks, replenishes and organises inventory with accuracy and efficiency.
  • Manage proper and attractive merchandise display, ensuring strategic placement of products that maximizes purchases.
  • Provides outstanding customer service, receiving best customer service feedback surveys. 

customer care associate

  • Confer with customers by telephone  to provide information about services,
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. obtain details of complaints.
  • Its an Inbound process where I used to handle Airtel Customers. Related to there Airtel service of sim card 
  • Confer with customers by telephone or in person to provide information about products or services, take or enter reservations, cancel reservations, or obtain details of complaints.

customer care associate

  •  Invite customers and Guide them.
  • Helping customers for their selection.
  • Convincing the customers for purchasing out of mind of cost.
  • Collecting Feedback of the customers and help them resolve it.
  • Looking after the disciplinary manners of the staffs.
  • Make the customers feel happy and Satisfied about their shopping Experience.

customer care associate

  • maintain the store
  • Cash Handing
  • Stocks Orders, Inward and Outward
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.

customer care associate

  • Took care of customer’s property like luggage, mobile , laptop, wallet Etc.
  • Follow up for the Concern with concern airport team and with customer Too 
  • Information provider related to Flight schedule and luggage status.  
  • Provide assistance for customers placing orders or find solutions for order issues.

customer care associate

  • Verify Microsoft accounts under GPDR ACT
  • Evaluated customer information to explore issues develop potential solutions and maintain high quality services
  • Work on special tools to activate minor or major Microsoft accounts
  • Listen to customer requests and answer to questions and provide current status.

customer care associate

  • Make and confirm reservations for OYO Rooms.
  • Inform customers about property location,amenities,price,etc.
  •  Check  and suggest complete information to customers about their application status
  • Keep records of current status of calls placed and received. 

customer care associate

  • Taking Care of Van Heusen Brand (500 Sq Feet)
  • Responsible for all aspects of Department Operations.
  • To provide Weekly, Monthly reports related to Sales, Stock position, staffing, best sellers–slow sellers etc to the concerned Department manager.
  • Maintaining the KYBC (know your big customer) sheet for my department
  • Enroll to Customer in Shoppers Stop Loyalty Program.