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senior collections specialist

  • Internal cross-functional collaboration to resolve customer disputes linked to non-payment
  • Collections Department performance measure reporting and analysis
  • Process background data to calculate Collections department key performance indicators
  • Customer account reconciliations
  • Assure compliance to allnex Group Collection policies and internal and external audit requirements
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collections specialist

  • Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases
  • Prepare and deliver viable business plans and other written reports for internal MIS and various third parties requirements.
  • Work collaboratively with different teams PPI, CC, FC, and PTS to achieve Team and Company objectives.
  • Develop and maintain relationships with appropriate vendors and other industry participants. 
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collections specialist

  • Handles outbound and inbound calls for delinquent accounts.
  • Provide payment options for customer to cover their dues.
  • Process payment over the phone using checking account and debit card.
  • Skip tracing customers number to identify which number is working and to avoid further delinquency.
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collections specialist

  • Monitored and manipulated sand control gauges, transfer belt control, values and other hydraulic equipment to control sand flow to the blender.
  • Increased and decreased the flow and speed of sand as needed.
  • Lifted and carried iron pipes and fracturing equipment to and from trucks and well site.
  • Inspected truck, equipment, and supplies pre and post trip.
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collections specialist

  • Examine, evaluate, or process financial assistance applications.