collections specialist Resume Examples

Whether you are new to the financial workforce or you have years of experience, if you want to land the ideal job, your collections specialist resume must showcase relevant, job-specific aptitudes. You can impress the hiring manager by including key qualifications like people skills, customer service, mathematics, accounting, organization, data entry, and attention to detail. Grabbing the attention of an employer is not the only thing you can gain by incorporating the right skills. You also have a better chance of passing applicant tracking systems (ATS). This software examines each resume for industry-relevant terms the hiring manager is looking for. Only the applications that contain these key phrases will land on the desk of the employer. It often helps to look at a resume example when writing your own. Our resume professionals have created effective resume samples you can refer to. They also have composed keywords and phrases frequently sought by employers.
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Related Resumes & Cover Letters

1

senior collections specialist

  • Handling Escalation calls related to Collection, Verifying payments.
  • Skip Tracing Resources, Strong knowledge of FDCPA, TCPA and FRC Legal Collection experience.
  • Effective Negotiator.
  • Confident and clear communication also creating a sense of urgency in making payments.
  • Evaluated accounts recommended appropriate action throughout the collection cycle.
2

collections specialist /customer service representative

  • Resolved challenging situations with friendly but firm strategies
  • Recorded all information regarding financial status of customers
  • Processed payments and contracts on accounts
  • Handled [Number] outbound and inbound calls daily with goal of collecting owed debt
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options 
3

collections specialist

  • Arrange for debt repayment or  establish repayment schedule based on customers financial  situations.
  • Locate and monitor over due accounts using computers and automated systems.
  • Recovers debt from delinquent accounts through successful negotiation of payments from dealers with overdue transaction accounts
  • Proven to provide quality customer service
4

collections specialist

  • Achieved monthly goals of $[Amount] through effective use of [Type] and [Type] skills.
  • Maintained high volume of calls to meet demands of busy group.
  • Monitored accounts for compliance with established payment plans and flagged those in violation.
  • Managed post-petition payments for bankruptcy cases and worked with legal departments to determine appropriate proceedings.
  • Used skip tracing and other techniques to locate debtors.
  • Trained new team members on scripts, company services and performance strategies and provided mentoring.
  • Handled [Number] outbound and inbound calls daily with goal of collecting owed debt.
5

senior collections specialist

  • Proven ability to influence others and negotiable in order to meet desired strong financial and numerical literacy
  • Used probing techniques to determine debtors’ reasons for delinquency.
  • Discussed options with delinquent clients in terms of proposed solutions or foreclosure.
  • Negotiated bids with investors for notes and sales to market delinquent mortgage notes.
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