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6

client service coordinator

  • Maintain a clean and orderly lobby and reception desk.
  • Call clients to confirm next day appointments.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
  • Review the schedule during the day so I can provide appropriate options to clients seeking both SDA and future appointments – whenever possible, say yes to my client’s requests.
  • Page the treatment area to announce that the pet has arrived before checking in the client.
7

client service coordinator

  • Respond to customer inquiries with friendly, prompt and knowledgeable support
  • Monitor the status of completion for general liability and workers compensation audits
  • Process monthly reports 
  • Presentation development.
8

client service coordinator

  • Scheduled home visits of about one hour per client (assigned 5-10 clients).
  • Reviewed client spending plan and bills, (provided client coaching regarding personal expenditures, assist 
  • client check cashing).
  • Reviewed client wellness and referred out other identified client needs (ages 40-70).
  • Interview individuals or family members to compile information on social, educational, criminal, institutional, or drug history.The end of the month would require to sit with Supervisor to review client reports (did case notes after 
9

client service coordinator

  • Provided exceptional relocation services via mail and call to the corporate Expats like: Amazon, IBM International, Shell, Oracle, IKEA etc. and provide exceptional relocation services.