- Worked as team with the mortgage brokers to assist clients through the mortgage loan process.
- Managed loan through loan origination, processing and closing.
- Oversaw processors, imagers and closers and relayed information to clients and brokers.
- Loan management
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled procedures and doctor appointments for patients among multiple providers.
- Processed patient admission and discharge documents.
- Opened, read, and distributed incoming mail or other materials and answer routine letters.
- Interacting with clients and PAN India co-ordination for smooth functioning of activities
- Handling Inspection, Show cause Notice, Summons received by clients and ensure closure of same
- Attending Audit on behalf of the clients and conducting Audit for clients
- Handling Compliance’s under 15 Labour Laws
- Got into my family business as creative lead and planner. A small organisation with a team of 4 working towards achieving its set goal.
- As a part of creative lead, planned and executed functions as per client’s requirement.
- Worked under fixed budgets.
- Carried out marketing plans.
- Designed pamphlets, brochures, etc.
- Collaborated with vendors to meet client expectations.
- Tailored 3 major functions within these months.
- Coordinated daily services for 168 support workers, filling shifts from other agencies, and replacing already rostered services if any of our support workers called in sick, matching clients with the suitable support worker.
- Operated a Database Management System to assist in allocating the employee to the client
- Answered and directed incoming phone calls to the correct person
- Managed client feedback, reporting matters of importance to families and referral sources (including Southern Cross, Anglicare, Adelaide City Council, ECH and Resthaven)
- Provided direction to support workers, including aspects performance management.
- Assisted in the preparation of staff rosters and maintenance of confidential client information.
- Trained new staff in the use of the Database Management System