Use This Template 
Not in love with this template? Browse our full library of resume templates
Build your resume in 15 minutes
Use professional field-tested resume
templates that follow the exact resume rules employers look for.
Related Resumes & Cover Letters
1
call center
- answer calls and respond to emails
- handle customer inquiries both over the phone and by email
- research required information using available resources
- manage and resolve customer complaints
- provide customers with product and service information
- enter new customer information into system
- update existing customer information
2
call center
- Manage large amounts of incoming calls.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure customer satisfaction.
- Follow communication procedures, guidelines and policies.
- Provide accurate, valid and complete information by using the right methods.
3
call center
- Keep records of calls placed and received, and of related toll charges.
- process orders, forms and applications
- identify and escalate priority issues
- route calls to appropriate resource
4
call center
- follow up customer calls where necessary
- document all call information according to standard operating procedures
- complete call logs
- produce call reports
5
call center
- I am able to handle multiple tasks on a daily basis
- I use a creative approach to problem solve.
- Dependable person who is great at time management.
- Ready to learn new things.
- Always energetic and eager to learn new skills.
- Even though I take my work seriously, I do have a good sense of humor.
Suggested Reading:
Related Articles
3 Key Ingredients That Will Make Your Resume Stand Out
A Recap of the Basics – What to Include On Your Resume The first thing you need to do is make sure you have all of the necessary basics on...
Resume Tips for the Career Changer
You were a police officer your entire life, until you retired young and found yourself looking for a new career. Or, perhaps you took a few years off to raise...
The Best Way to Prepare for Writing Your Resume
Maybe you received some resume-writing instruction at some point in your education. Perhaps you took a class. This is great, but think back. Despite any previous instruction, what do you...