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1

call center operator

  • Answering phone calls of customers. 
  • Providing the necessary information to the customer. 
  • Re-entering the payments. 
  • Correcting the payments on the wrong numbers. 
  • Reserving and registering problems raised by the customers. 
  • Transferring the problems to the relevant departments. 
  • Received multiple positive reviews acknowledging dedication to excellent customer service. 
2

call center operator

  • Speak professionally when attending calls
  • Transfer calls as per requirement
  • Set up conference calls
  • Send messages, emails, or notification lists regarding extraordinary events and alarms
3

call center operator

  • Search for debtor’s personal informations in HR
  • Searching for debtor through various websites of family members 
  • Promoted company products, services, and savings plans.
  • Informed customers about their account balances and other account details.
4

call center operator

  • Creating Pick up orders
  • Track & Trace shipments, 
  • Communication with carriers and clients about Pick ups and other necessary information
  • Handling and solving reclamation true emails or by phone
5

call center operator

  • Received and handled calls, emails, text messages or instant messages from customers.
  • Made arrangements with the customers to pay balance in full or set up the best possible arrangements.
  • Documented all collection activity
  • Maintained good public relations
  • Communicated clearly and effectively, both orally and in writing