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1
call center operator
- Answering phone calls of customers.
- Providing the necessary information to the customer.
- Re-entering the payments.
- Correcting the payments on the wrong numbers.
- Reserving and registering problems raised by the customers.
- Transferring the problems to the relevant departments.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
2
call center operator
- Speak professionally when attending calls
- Transfer calls as per requirement
- Set up conference calls
- Send messages, emails, or notification lists regarding extraordinary events and alarms
3
call center operator
- Search for debtor’s personal informations in HR
- Searching for debtor through various websites of family members
- Promoted company products, services, and savings plans.
- Informed customers about their account balances and other account details.
4
call center operator
- Creating Pick up orders
- Track & Trace shipments,
- Communication with carriers and clients about Pick ups and other necessary information
- Handling and solving reclamation true emails or by phone
5
call center operator
- Received and handled calls, emails, text messages or instant messages from customers.
- Made arrangements with the customers to pay balance in full or set up the best possible arrangements.
- Documented all collection activity
- Maintained good public relations
- Communicated clearly and effectively, both orally and in writing
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