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associate director, technical services

  • Promoted due to repeated success with client engagements and coaching of analysts to lead 3 implementation teams
  • Reinvented client solutions process, compressing from months to weeks data collection, analysis, and deliverables
  • Owned outcomes for $5M portfolio, enabling quick escalation of client issues, with 50% drop in ETL tool deployment lag
  • Analyzed the results of marketing efforts and implementing strategies based on those results. 
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associate director

  • IT Service Management
  • Mobile App for Employee/Candidate Engagement
  • Chat & Chatbot Solutions
  • Citrix Virtual Compute
  • Gsuite Platform
  • Employee Analytics
  • Clearance Simplification
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associate director

  • Developed strong working relationships with client and build a level of influence with key client contacts 
  • Lead internal employee development program and mentored team members of the forensic team and cyber response team to help ensure they achived their goals and were updated with latest in the field 
  • Quality reviews of Audit Reports and Working Papers prior to finalisation 
  • Preparation of Audit Committee papers and attendance 
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associate director

  • Recruitment of staff 
  • Audit Software Champion including troubleshooting, backing up and reporting automation 
  • Undertaking Quality Assurance Reviews of Internal Audit Functions aligned to International Standards for Professional Practise Internal Audit 
  • Development of functional regulatory and compliance frameworks 
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associate director

  • Plan or direct development or communication of informational programs to maintain favorable public or stockholder perceptions of an organization’s accomplishments or agenda
  • Prepare reports of findings, illustrating data graphically and translating complex findings into written text
  • Seek and provide information to help companies determine their position in the marketplace
  • Measure the effectiveness of communications programs and strategies
  • Arrange public appearances, lectures, contests, or exhibits for clients to increase product or service awareness or to promote goodwill