Assistant Branch Manager Resume Examples

assistant branch manager

  • To keep track of the branch’s production in sales, such as account opening, direct deposit set up, debit card transactions, loans, etc.
  • Assist customers by providing information and resolving escalated customer issues.
  • Calling customers that fall under a specific report when account is dormant or not in good standing.
  • In charge of actively selling financial products and services to new and current customers.
  • Running transactions such as deposits, withdrawals, transfers, etc.
  • Maintain title as Branch Mentor and train new employees.
  • Keeping track of weekly reports ie: approving time cards, updating payroll recap, and sending documents to district manager.

assistant branch manager

  • Research and resolve customer issues in an efficient and timely manner
  • Coordinate and assist in supervision of branch office operations and cash management
  • Meet and exceed profitability and aggressive monthly sale goals
  • Provide exceptional customer service to retain and build new customer relationships
  • Balance and reconcile branch accounts and general ledgers
  • Prioritize, plan and adjust schedules to meet business goals
  • Recruit, interview and assist select qualified candidates to build professional pipeline 

assistant branch manager

  • Lead and coach exceptional habits of customer service
  • Coordinate and manage up to 6 staff members daily to ensure smooth operations
  • Drive strong sales culture daily resulting in top 5 regional standing 5 of last 6 months
  • Ensure operational revenue growth resulting in an average 14.1% growth over last 6 months 
  • Minimize costs and focus on bad debt and accounts receivable collection resulting in a credit for Feb-March 18′
  • Participate in pilot programs beating record for most assets on rent in first 5 days of operation
  • Develop two new business accounts and drive increased business from current accounts

assistant branch manager

  • Conduct audits for all tellers, coin machine, ATM, etc. 
  • Responsible for making promotional recommendations
  • Train and motivate associates through on-going best practices in sales and product knowledge for development
  • Ensure team provides an exceptional customer service experience

assistant branch manager

  • Currently manages The Podium – Director’s Club, Snack Time
  • Period at SM Megamall, Manages five (5) Snack Time concessionaires with different type of food services. From QSR, Casual Dine-In and Butler Set-Up across different concepts at SM Cinema, IMAX, Director’s Club, SM Bowling, SM Skating.
  • Responsible to meet its financial goals on sales, control on expenses and net income attainment. Assigned to maintain operational efficiency at counters and extending all sales avenues to its optimum level. 
  • Ensure programs for implementations will be done seamlessly
  • Able to engage on maintaining strong relationships with different clientele 
  • Involvement in local store people marketing programs to catalyze sales
  • Looking out on Facilities upkeep and oversee staff management and productivity are the other roles being functioned.

assistant branch manager

  • Working Knowledge in Banking Software Modules like Account Opening, Customer Maintenance, Deposits ,Demand Draft ,Clearing ,Funds transfers and Third party products 
  • Hands on experience in Trade finance requirements and Fx Transactions 
  • Handle queries and operational activities 
  • Handling a group of highly experienced operations analyst team providing the middle office functions. 
  • Performance analysis/attribution, including investigations of performance issues for my team. 
  • Fund accounting & fund administration responsibilities involving close liaison with Private Banking Customers, brokers, custodians and fund administrators 
  • Acted as a Wealth manager. 

assistant branch manager

  • Manage and complete daily store operation jobs.
  • Keep store enviroment safe & clean
  • Market merchadising by studying promotion, pricing, product display ,stock control and stock manage.
  • Achieve sales target
  • Maintain store staffs by recruiting, selecting, training and motivating.
  • Resolve customer problems
  • Supervision of staff

assistant branch manager

  • Administer policy guidelines concerning public access and use of materials.
  • Organize collections of books, publications, documents, audiovisual aids, and other reference materials for convenient access.Coordinate educational and public outreach programs, such as tours, workshops, lectures, and classes.
  • Assisted in the set up of the new Library
  • Projects include analysis and development of systems for more efficiently processing derivative transactions like Purchase of Bills (both inland and foreign), RTGS, Remittances etc 

assistant branch manager

  •  Facilitate team Business Planning and Implementation Processes.
  • Conducting  regular team meetings with each team member
  • Preparing and delivering marketing plans within key objectives.
  • Generating and Sourcing the Database Vendors for Secondary data.
  • Generating and Sourcing the Digital Marketing vendors for Primary data across lead generation activity through CPL Module (Cost Per Lead ) CPC Module ( Cost Per Click ) and CPA Module ( Cost Per Acquisition).
  • Executing marketing Campaigns across Social media platforms Such as Face book , Google Ad words and Many more.
  • Monitoring Competitor activity and executing the Action Plans.

assistant branch manager

  • Promoted from Personal Banker to Assistant Branch Manager within the first year of employment
  • Maintain branch compliance with bank policies and prepare for internal audits
  • Monitor quality of customer service and coach staff to achieve excellence
  • Maximize the growth and profitability of the customer’s relationship by partnering with sales specialists in retail lending, investments and other product areas to ensure an outstanding customer experience