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1

assistant branch manager

  • To keep track of the branch’s production in sales, such as account opening, direct deposit set up, debit card transactions, loans, etc.
  • Assist customers by providing information and resolving escalated customer issues.
  • Calling customers that fall under a specific report when account is dormant or not in good standing.
  • In charge of actively selling financial products and services to new and current customers.
  • Running transactions such as deposits, withdrawals, transfers, etc.
  • Maintain title as Branch Mentor and train new employees.
  • Keeping track of weekly reports ie: approving time cards, updating payroll recap, and sending documents to district manager.
2

assistant branch manager

  • Research and resolve customer issues in an efficient and timely manner
  • Coordinate and assist in supervision of branch office operations and cash management
  • Meet and exceed profitability and aggressive monthly sale goals
  • Provide exceptional customer service to retain and build new customer relationships
  • Balance and reconcile branch accounts and general ledgers
  • Prioritize, plan and adjust schedules to meet business goals
  • Recruit, interview and assist select qualified candidates to build professional pipeline 
3

assistant branch manager

  • Lead and coach exceptional habits of customer service
  • Coordinate and manage up to 6 staff members daily to ensure smooth operations
  • Drive strong sales culture daily resulting in top 5 regional standing 5 of last 6 months
  • Ensure operational revenue growth resulting in an average 14.1% growth over last 6 months 
  • Minimize costs and focus on bad debt and accounts receivable collection resulting in a credit for Feb-March 18′
  • Participate in pilot programs beating record for most assets on rent in first 5 days of operation
  • Develop two new business accounts and drive increased business from current accounts
4

assistant branch manager

  • Conduct audits for all tellers, coin machine, ATM, etc. 
  • Responsible for making promotional recommendations
  • Train and motivate associates through on-going best practices in sales and product knowledge for development
  • Ensure team provides an exceptional customer service experience
5

assistant branch manager

  • Currently manages The Podium – Director’s Club, Snack Time
  • Period at SM Megamall, Manages five (5) Snack Time concessionaires with different type of food services. From QSR, Casual Dine-In and Butler Set-Up across different concepts at SM Cinema, IMAX, Director’s Club, SM Bowling, SM Skating.
  • Responsible to meet its financial goals on sales, control on expenses and net income attainment. Assigned to maintain operational efficiency at counters and extending all sales avenues to its optimum level. 
  • Ensure programs for implementations will be done seamlessly
  • Able to engage on maintaining strong relationships with different clientele 
  • Involvement in local store people marketing programs to catalyze sales
  • Looking out on Facilities upkeep and oversee staff management and productivity are the other roles being functioned.