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1

area supervisor

  • Manage daily operations of the store (i.e., payroll, scheduling needs, merchandising) 
  • Ensure customer satisfaction through problem resolution
  • Store presentation maintenance
  • Develop and Train new associates
  • Keeping track of daily sales, sale goals, and freight intake
  • Counting and logging all funds (cash/checks) from the registers and preparing them for bank deposits
  •  Uphold company standards and policies     
2

area supervisor

  •  Responsible for the day-to-day organization and functioning of the collection Centre’s within my allocated area 
  •  Maintain client and staff confidentiality in compliance with Privacy Legislation and ACL’s privacy policy 
  •  Adhere to corporate and hospital/business units policies and procedures 
  •  Maintain a high quality, team focused, accurate, efficient and productive work environment 
  •  Responsible for rostering of 50+ staff, 365 day roster, on call assistance 
  •  Ensure adequate staffing and resourcing of collection Center’s to support their workload 
  •  Respond to urgent or time sensitive requests by collecting samples and ensuring samples are processed and actioned in the required timeframe 
3

area supervisor

  • Train the employees to work efficiently to ensure smooth and continuous operations 
  • Maintaining the employee attendance records and leave reports 
  • Managing performance evaluation for employees 
  • Supervising the daily operations of the store 
  • Ensuring that the employees are following company standards
  • Communicating with the employees to understand the problems and other important aspects 
  • Established a marketing strategy, implemented it and followed through on its objectives.
4

area supervisor

  • Housekeeping and consumables supplied to my Centre’s are at an acceptable/profitable level 
  • Recruitment 
  • Performance Management – appraisals, feedback, on site assessments of both new and existing staff. Monitor and supervise work performance of all staff and assisting less experienced staff and taking corrective action as required 
  • Complaint Resolution – handled and resolved in a timely manner. Across the board –internal, external, staff, patients, clients, Medical Professional, Couriers 
5

area supervisor

  • Manage all aspects of store operations
  • Maintain a safe work environment
  • Lead and direct the store team
  • Ensure that associates time is effectively and efficiently used
  • Follow company work processes to manage merchandise placement
  • Excellent organizational skills
  • Follow all Loss Prevention initiatives to control shrink