administration assistant

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1

administration assistant

  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers’ credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Keep records of room availability and guests’ accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Compute bills, collect payments, and make change for guests.
2

administration assistant

  • Manage busy switchboard 
  • Meet and Greet clients 
  • Assist in Sales Representative administrative tasks 
  • Intermediate Office programs knowledge essential 
  • Manage NSW sales team register 
  • General administation to NSW head office team 
  • Order Stationary for NSW office and Sales Representative
3

administration assistant

  • Responsible for raising purchase orders and networking with suppliers.
  • Communicated with customers regarding their purchase orders via email and telephone.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
4

administration assistant

  • Administrative tasks.
  • Liaising with staff, families and students.
  • Effective communication skills and capable of working within a team or autonomously when required. 
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
5

administration assistant

  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Deposit guests’ valuables in hotel safes or safe-deposit boxes.
  • Plan, schedule or supervise the work of other employees.
  • Arrange tours, taxis, or restaurant reservations for customers.