5 Amazing account manager Resume Examples (Updated 2023) + Skills & Job Descriptions

Whether you are a new graduate or have been working in the industry for years, a stellar account manager resume is crucial to landing the job you want. The qualifications for a good account manager include excellent interpersonal and sales skills, and these need to be highlighted in your resume. A hiring manager generally takes about six seconds to glance over each resume, so you need to grab attention quickly. This means using bullet points and succinct statements, as well as including important skills such as communication, attention to detail, prospecting, and customer service. Composing an effective document is easier when you follow writing tips and have a resume sample to refer to. Our resume experts construct job-specific keywords and phrases that you can use to personalize your own resume. By incorporating these skills as well as the ones listed in the job description, you have a much better chance of being chosen for an interview.

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account manager: Resume Samples & Writing Guide

Professional Summary

Dynamic and highly organized Account Manager with extensive experience in administrative and clerical operations. Proven ability to manage multiple accounts while providing excellent customer service and meeting all deadlines.

Employment history

Senior Account Manager, Amazon Seattle, Washington

August 2009 – Present

Create and maintain client databases
Negotiate contracts and agreements
Manage client accounts, including billing and invoicing

Account Manager, Google Mountain View, California

August 2008 – July 2009

Develop and implement strategies to maximize customer retention and loyalty
Develop and implement marketing strategies to increase customer engagement
Monitor customer accounts to ensure payment is received in a timely manner

Entry Level Account Manager, Bank of America Charlotte, North Carolina

August 2007 – July 2008

Prepare and present account status reports
Monitor customer accounts to ensure payment is received in a timely manner
Analyze financial data and prepare financial reports

Education

University of Illinois, Urbana, Illinois

Doctor of Business Administration, June, 2007

University of Illinois, Urbana, Illinois

Bachelor of Arts in Medical Office Administration, June, 2003

Skills

Listening

Collaboration

Troubleshooting

Attention to Detail

Data Entry

Payroll

Accounts Payable

Administrative Support.

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Professional Summary

A highly motivated and organized individual with extensive experience in account management and administrative and clerical duties. Proven ability to efficiently manage multiple tasks while maintaining high standards of accuracy and customer service.

Employment history

Chief Account Manager, Google Mountain View, California

June 2013 – Present

Create and maintain client databases
Develop and implement marketing strategies to increase customer engagement
Develop and maintain strong relationships with clients

Associate Account Manager, Google Mountain View, California

November 2012 – May 2013

Create and maintain client databases
Manage customer relationships
Develop and implement policies and procedures for account management

Jr. Account Manager, Microsoft Redmond, Washington

December 2011 – November 2012

Ensure customer satisfaction by providing timely and accurate customer service
Coordinate with other departments to ensure customer satisfaction
Maintain customer account information in customer relationship management (CRM) software

Education

University of Illinois, Urbana, Illinois

Bachelor of Arts in Medical Office Administration, October, 2011

Skills

Adaptability

Social Media

Data Analysis

Training

Invoicing

Inventory Management

Bookkeeping

Administrative Support.

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Employment history

Chief Account Manager, CVS Health Woonsocket, Rhode Island

March 2024 – Present

Prepare and submit reports on account activity
Develop and implement strategies to maximize customer retention and loyalty
Manage accounts receivable and payable

Associate Account Manager, Apple Cupertino, California

September 2022 – February 2024

Monitor and review account activity
Process customer orders and coordinate with other departments to ensure customer requirements are met
Coordinate with other departments to ensure customer satisfaction

Junior Account Manager, General Electric Boston, Massachusetts

April 2021 – September 2022

Maintain client accounts and records
Create and maintain client databases
Coordinate with other departments to ensure customer orders are fulfilled

Education

University of Michigan, Ann Arbor, Michigan

Master of Arts in Office Administration, February, 2021

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Accounting, February, 2017

Skills

Accounting

Written Communication

Critical Thinking

Data Analysis

Typing

Word Processing

Bookkeeping

Scheduling

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Employment history

Chief Account Manager, Microsoft Redmond, Washington

January 2022 – Present

Monitor customer accounts to ensure payment is received in a timely manner
Respond to customer inquiries and resolve customer complaints
Prepare and present customer presentations and proposals

Account Manager, Google Mountain View, California

January 2021 – December 2021

Analyze financial data and prepare financial reports
Prepare and maintain accurate records of customer accounts
Manage customer relationships

Junior Account Manager, UnitedHealth Group Minnetonka, Minnesota

January 2020 – December 2020

Develop and maintain strong relationships with clients
Manage accounts receivable and payable
Develop and implement strategies to improve customer service processes

Education

University of Michigan, Ann Arbor, Michigan

Master of Arts in Business Administration, November, 2019

University of Michigan, Ann Arbor, Michigan

Bachelor of Arts in Accounting, November, 2015

Skills

Negotiation

Financial Management

Analytical

Collaboration

Records Management

Spreadsheets

Bookkeeping

Invoicing

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Professional Summary

A highly organized and results-driven Account Manager with an extensive background in administrative and clerical responsibilities. Proven ability to manage multiple accounts, prioritize tasks, and consistently meet deadlines.

Employment history

Senior Account Manager, Walmart Bentonville, Arkansas

June 2012 – Present

Coordinate with other departments to ensure customer satisfaction
Manage client accounts, including billing and invoicing
Prepare and present account status reports

Associate Account Manager, Google Mountain View, California

June 2011 – May 2012

Negotiate contracts and agreements
Prepare and maintain accurate records of customer accounts
Develop and maintain strong relationships with clients

Jr. Account Manager, Amazon Seattle, Washington

December 2009 – May 2011

Respond to customer inquiries and resolve customer complaints
Prepare and maintain accurate records of customer accounts
Ensure customer satisfaction by providing timely and accurate customer service

Education

Harvard University, Cambridge, Massachusetts

Bachelor of Arts in Business Administration, November, 2009

Skills

Troubleshooting

Teamwork

Customer Service

Attention to Detail

Accounting

Accounts Receivable

Word Processing

Scheduling

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account manager Job Descriptions; Explained

If you're applying for an account manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

261

account manager

Serving as a main point of contact for a portfolio of accounts – Standard and High Value sellers & vendors.
Reviewing every account in the portfolio in complete detail to understand the current level of performance.
Engaging with advertisers to understand their advertising goals and expectations from the program. Leading kickoff calls with advertisers and driving discussion using a preset agenda.
Executing end to end campaigns, liaising with key internal and external stakeholders.
Analyze account performance against key metrics to identify, recommend and implement optimization solutions to increase efficiency, drive high renewal rate and meet clients’ KPIs
Analyze query trends and create keywords packs, bids and budget suggestions; gather and analyze data at account/campaign level and industry level.
Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns

262

account manager

Consult with customers to determine objectives and requirements for events and conventions.
Lead development, budget analysis, process design, improvement solutions, testing, and implementation of plans through successful application of methodologies for each project
Hire and supervise support staff required for events.
Evaluate feedback from sales teams and analyze the information to translate what it means for the business strategy and success.
Coordinate multiple internal departments and external vendors to complete promotional displays from inception to completion.
Maintain a high level of accuracy and detail orientation to ensure a positive ROI for clients.

263

account manager / service

Maintain Customer Satisfaction through effective communication including weekly customer visits, phone and email availability at all times of the day.
Perform inventories of customers and establish usage levels.
Provide customers with usage reports, spreadsheets, and other information.
Obtain and study information about customers products, needs and problems and business practices to offer effective and appropriate product assistance.
work to build rapport with key decision makers and ensure quality standards and proactively solve customer concerns. Ensure that appropriate changes were made to resolve customers problems.
Inform customers of available options for healthcare linens and provide samples.
Attend all service meetings.

264

account manager

Monitored market activity and quoted pricing to maintain healthy profit margins.
Build and maintain relationships with customers mostly via phone.
Accurate use of the CRM.
Maximize sales activity.
Assist clients with queries regarding trading.
Guiding clients on how to make deposits/withdrawal from their trading accounts.
Set tasks and reminders for follow-up with contacts.

265

account manager

Provide information regarding fabric and wallpaper compositions, applications, pricing and availability.
Assist clients with interior schemes and textile selections.
Source client product samples according to design brief.
Achieve sales targets and proactively identity and develop new business and marketing opportunities.
Produce visual merchandise displays and product launches.

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account manager Job Skills

For an account manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Word Processing
Filing
Microsoft Office
Scheduling
Data Analysis
Typing
Accounts Payable
Accounts Receivable
Banking
Payroll
Bookkeeping
Invoicing
Records Management
Customer Service
Accounting
Spreadsheets
Document Management
Inventory Management
Administrative Support.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your account manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Account Manager, UnitedHealth Group Minnetonka, Minnesota

September 2016 – Present

Develop and implement marketing strategies to increase customer engagement
Monitor and review account activity
Analyze financial data and prepare financial reports

Associate Account Manager, Bank of America Charlotte, North Carolina

April 2015 – September 2016

Ensure compliance with applicable laws and regulations
Manage client accounts, including billing and invoicing
Develop and implement strategies to improve customer service processes

Entry Level Account Manager, Walmart Bentonville, Arkansas

November 2013 – March 2015

Education

University of Texas, Austin, Texas

MD in Office Administration, September, 2013

University of Texas, Austin, Texas

Bachelor of Science in Accounting, September, 2009

Skills

Accounting

Emotional Intelligence

Self-Motivation

Data Analysis

Typing

Customer Service

Records Management

Data Analysis

Include your Contact Information and Job Descriptions

Missing job descriptions lessens your chances of getting hired.

Key Insights

Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
Keep job descriptions short but don't just list your jobs.
Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

How to Optimize Your account manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Account Manager, Walmart Bentonville, Arkansas

March 2014 – May 2022

Manege client accounts, includin billing and invoicing
Reslove customer inquiries and compaints
Manege accounts recievable and payble

Associate Account Manager, Amazon Seattle, Washington

March 2013 – February 2014

Negotiate contracts, and agreements
Prepare, and submit reports on account activity
Develop, and implement strategies too improve customer service processes

Jr. Account Manager, CVS Health Woonsocket, Rhode Island

October 2011 – February 2013

Coodinate with other departments to ensure customer orders are fullfilled
Develop and implement marketing strategys to increase customer engagement
Prepare and presents customer presentations and proposlas

Education

Cornell University, Ithaca, New York

Executive Administrative Assistant, August, 2011

Skills

Attention to Detail

Written Communication

Coaching

Technical

Microsoft Office

Spreadsheets

Accounts Receivable

Accounts Payable

Correct Grammar and Address Gap Years in Your Resume

Don't leave unexplained gaps in your work history.

Key Insights

When explaining gaps in your employment section, start by being honest.
Elaborate on the gap and show that you never stopped learning.
Explain and elaborate any gap in your work history by highlighting new skills.

account manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an account manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Account Manager
Amazon
Seattle, Washington

Greetings Amazon Hiring Team

I am excited to apply for the Senior Account Manager role at Amazon. As a highly skilled Account Manager, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

Growing up, I always had a fascination with Administrative Support. As I pursued my education and gained experience in this field, I realized that this was where I could make the most impact. I have had the opportunity to work on things throughout my career like personal projects and voluntary work, which have developed in me a deep understanding of the challenges and opportunities in this field. I am excited to bring my passion and expertise to the role at and help your organization achieve its goals.

I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.

Thank you for your time and consideration,
Xaviera Foster
672-485-8228
foster_xaviera@zoho.com

Xaviera Foster

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Showcase your most significant accomplishments and qualifications with this cover letter.
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