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1

account manager

  • Managed Zomato’s key accounts portfolio.
  • Achieved assigned strategic account objectives.
  • Established strong, long-term client relationships.
  • Communicated with major clients on a regular basis and respond to specific queries.
  • Suggested solutions and innovative ideas to meet client needs.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Acted as the liaison between key customers and internal teams.Monitored sales performance metrics.
2

account manager

  • Build our business and relationships with clients 
  • Proactively search for client companies with staffing service needs 
  • Build relationships, with the goal to be the vendor of choice. 
  • Grow existing accounts. 
  • Become involved in industry associations.  
  • Ensure client retention. 
  • Drive aggressive growth and profitability in a sustainable manner. 
3

account manager

  • Contact businesses or private individuals by telephone in order to solicit sales for goods or services or provide the sourcing solutions.
  • Prepared monthly, quarterly and annual reports and forecasts.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings. Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Proactively managed client correspondence and recorded all tracking and communications.
4

account manager

  • Hired to cultivate relationships and manage company’s largest accounts, including Microsoft, Barclay Card, Tommy Hilfiger, and Mazda.
  • Positioned the startup company as an expert in the space, elevating their overall brand and presence.
  • Collaborated with agency and client teams on the development and execution of paid social media strategies.
  • Oversaw $25M advertising budget and led strategy execution for global and national campaigns while achieving $0 make good rating.
  • Delivered top-of-the-class customer service and consistently helped customers achieve marketing objectives resulting in 100% client retention
  • Drove overall performance by coaching teams as well as introducing company’s standardized onboarding and training processes.
  • Managed and worked with platform partners in the development of campaign strategy that best utilized product offerings to meet client needs while driving revenue and identifying incremental opportunity.
5

account manager

  • Provide marketing and branding success for our clients through articulations
  • Work directly with third party Marketing, Event and Brand Managers on branding their corporate logo
  • First remote sales account manager for the company and worked from my home office to build a customer base on the west coast
  • Led on-site client meetings to go over promotional samples and marketing pitches.