Use This TemplateAndrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Personable, visionary and guest experience-driven leader offering 15 years of experience in the polar cruise industry.
Extensive expertise and experience in all legal, financial, environmental, marine and safety matters regarding traveling to the high latitudes. Very good background knowledge of the flora, fauna, geography and history of Svalbard, Greenland and Antarctica.
Have organised around one hundred trips and worked as guide or expedition leader on probably half of them. Know most of the touristic hotspots and also many unknown regions such as the south-east coast of Greenland.
Can drive Zodiacs, safely handle rifles and have experienced three distress situations with guests at sea as expedition leader (grounding incl. abandon ship, MOB, engine failure in high seas near coast and ice bergs). Have successfully managed two close encounters (20-30 M) with polar bears.
Extensive expertise and experience in all legal, financial, environmental, marine and safety matters regarding traveling to the high latitudes. Very good background knowledge of the flora, fauna, geography and history of Svalbard, Greenland and Antarctica.
Have organised around one hundred trips and worked as guide or expedition leader on probably half of them. Know most of the touristic hotspots and also many unknown regions such as the south-east coast of Greenland.
Can drive Zodiacs, safely handle rifles and have experienced three distress situations with guests at sea as expedition leader (grounding incl. abandon ship, MOB, engine failure in high seas near coast and ice bergs). Have successfully managed two close encounters (20-30 M) with polar bears.
Employment history
Apr. 2005 – Mar. 2014
West Omer, Maine
Managing Director, Senger, Effertz and Stamm
Built a tour operator from scratch with 5 Mio € annual turnover, operating trips to the polar regions. Lead and manage an in-house team of 22 specialists:
- Sales consultants
- Product managers (plan, calculate and execute complete seasons to Greenland & Svalbard, and for individual trips to Antarctica).
- Ship managers, DPA, complete crew.
- Marketing & communication experts (online, SEO, SEA, trade shows, phone, own brochures & magazines).
- Accounting & controling department.
- Devised and implemented apprentice programme (tourism, marketing & guides)
Planned, sold and executed trips to polar regions with first-in-class approach to client experience with strong focus on market acceptance, safety, local regulations as well as minimal environmental impact.
Jun. 2003 – Aug. 2003
Lake Tommy, New Mexico
Assistant to the International Service Manager, Walter-Green
Developed and executed strategic policies for expansion into new countries within the EU. Planned and rolled out warehouse and work planning software (SAP) in Italy, Netherlands and the UK.
Represented the international service devision within the head office and in country organisations as well as towards the board.
Development and pitch of after sales service concepts to increase the yield of the service division.
Represented the international service devision within the head office and in country organisations as well as towards the board.
Development and pitch of after sales service concepts to increase the yield of the service division.
Aug. 1999 – Dec. 1999
East Terrellview, New York
Manager Central Services & Repair, Vandervort, Glover and Hettinger
Managed and represented Minolta Europe's central workshop for copiers and printers with around fifteen repair specialists.
Full budget and contribution responsibility for the department. Reported to European Service Manager and was part of the European Service Managers core team, developing and implementing pan-European service strategies to increase service revenues and yield.
Full budget and contribution responsibility for the department. Reported to European Service Manager and was part of the European Service Managers core team, developing and implementing pan-European service strategies to increase service revenues and yield.
Apr. 1998 – Sep. 1998
West Shaunte, Alaska
Purchasing Specialist, Herman, Hudson and Welch
Purchase of special drawing parts and prefabricated assemblies from suppliers.
Coordinated the introduction and data maintenance of an ERP system for the timely and cost effective processing of orders to the needed quality Level.
Coordinated the introduction and data maintenance of an ERP system for the timely and cost effective processing of orders to the needed quality Level.
Oct. 1997 – Nov. 1997
Rodrigueztown, Nevada
Department Manager Technical Staff, Lind-Barrows
Heading the technical department of a mid-size temporary employment agency.
Full responsibilityfor the department with four dispatchers and around 150 technical staff (engineers, mechanics, electricians, welders, fork lift drivers).
Full responsibilityfor the department with four dispatchers and around 150 technical staff (engineers, mechanics, electricians, welders, fork lift drivers).
- Hire employees and hiring-related paperwork.
- Development of training measures for the extension of certain certificates and the attainment of a higher qualification levels.
- Responsible for price negotiations with clients.
- Analysis of client workflows as a basis for acquisition of new orders as 3rd party contractor.
- Develop and implement recruiting strategies to meet current or anticipated staffing needs.
Mar. 1993 – Apr. 1993
South Lovellahaven, Arizona
Mechanic, Hermann, Sipes and Lesch
Mechanic for vintage Mercedes cars:
- Examine vehicles, compile estimates of repair costs, and secure customers' approval to perform repairs.
- Repair and rebuild engines.
Education
May. 1997
BBA: Business Administration, passed with distinction
- West Washington Institute - Ozzieshire, Illinois
Apr. 1995
Bachelor of Science: Mechanical Engineering
- South Hamill - Reichelfurt, Kansas
Jul. 1987
Motor Mechanic: Mechanical Engineering
- North Wilderman Institute - Jacobschester, Oregon
Sep. 1984
High School Diploma
- South Quigley Academy - Claribelside, Georgia
Oct. 1982
English O'Levels
- Aufderhar College - Abbymouth, Florida
Skills
Expedition Cruise Industry
Expert
Iceland
Expert
Svalbard
Expert
Greenland
Expert
Canadian Arctic
Experienced
Antarctica
Experienced
Planing of Expedition Cruises
Expert
Guiding & Guest Management
Expert
German Language
Expert
English Language
Experienced
Andrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
An accomplished graduated of Civil Engineering with an extensive background in managing private, commercial, and public construction work. In addition, Well developed background as a trainer of Civil Engineers with established links with local universities and governments institutions. Also, over twenty seven years experience in the engineering field.
Employment history
Apr. 2018 – Present
Katheshire, Utah
Managing Director, Champlin, Rohan and Yost
- Design, construction, and maintenance of private villas, multi-storey buildings, and business offices.
- The company employs four full-time civil engineers, also it employs one fill-time architecture engineer plus several part-time technicians at all levels.
- Almuhandisoon Office provides training opportunities for Civil Engineering students in collaboration with local universities and institutions.
Mar. 2004 – Nov. 2005
Simonisfort, Oregon
General Manager, Lebsack, Kirlin and Ankunding
- Projects managed included the construction of Hebron City Council (to the value of half a million dollar), Ashuyuke Council Building (to the value of two hundred and seventy thousand dollar), Bani-Nai’m Council Building (to the value of three hundred and eighty thousand dollar), and several local schools (to the value over a million dollar).
Jul. 1996 – Jun. 1997
Virgilport, Texas
Civil Engineer, Hamill LLC
Design houses bearing in mind the customers desires.
Jul. 1994 – Feb. 1995
Cronafurt, Alaska
General Manager, Gusikowski-Huels
- Managed Hartzina Settlement construction project.
- The settlement consisted of eighty six detached, semi-detached, attached houses, and subdivisions.
- Responsibilities included design of buildings, on-site supervision of construction work, material procurement, and project personnel management.
Jul. 1990 – May. 1992
Melodyton, Oklahoma
Project Manager, Pollich, Koss and Mitchell
- Responsible for site excavation and filling, infrastructure layout, and project subcontract coordination.
Education
2003
Bachelor of Science: American Code Institute
- East Muller University - Richiehaven, Hawaii
1989
Bachelor of Science: Civil Engineering
- Eastern Feeney - South Shawana, Hawaii
Languages
Arabic
Native speaker
English
Fluent
Russian
Fluent
Hebrow
Fluent
Skills
Organized and methodical with good time management, prioritization, and planning.
A committed team player and leader, also able to motivate and inspirit others and work in a cohesive team.
Objective and innovative, a lateral thinker with a systematic approach to problem solving.
• Ability to assimilate and interpret complex technical information quickly and easily.
Remains calm and focus under pressure, and works well within strict deadlines and timescales.
Awards
Professional Membership
Professional Summary
I am a seasoned technology industry executive and entrepreneur who has been fortunate enough to hold numerous leadership positions spanning sales, mergers/acquisitions, product management, process excellence, professional services, and service delivery. Over the course of a 20+ year career I have experienced success in each of these roles, be they focused on revenue growth, client satisfaction, or business optimization.
My core belief as a business professional and leader that lasting success and growth comes from the powerful combination of open, unbiased dialogue, constant communication, and inherent individual accountability.
I find great satisfaction in leading teams which institute forward-thinking technology solutions to create lasting value for customers.
My core belief as a business professional and leader that lasting success and growth comes from the powerful combination of open, unbiased dialogue, constant communication, and inherent individual accountability.
I find great satisfaction in leading teams which institute forward-thinking technology solutions to create lasting value for customers.
Employment history
Managing Director, Cyber Security Sales Engineering, Cartwright Inc. South Nicolaville, Ohio
May. 2018 – Present
- Responsible for a team of 40+ Tier 2 and Tier 3 Cyber Security technical solutions architects globally.
- Strategic Leader of Verizon Enterprise Security services line of business. Direct ownership and involvement in:
- Customer sales and opportunity development
- Post-sale customer management
- Sales operations and pipeline management
- P&L financials, business operations
- Strategic business planning
- GTM Messaging and activity planning
- Staff skills development
- Line of Business Profile:
- $300M+ Annual Revenues
- Consistent YoY bookings and revenue growth
- Recognized leader by analysts in both Managed and Professional Security Services
- Global Presence of sales, sales engineering, professional services, 24x7 operations
Director, Divestiture Management Office, Corporate Mergers and Acquisitions, Bashirian-Lakin. Kundeton, Kentucky
Aug. 2017 – Mar. 2018
Responsible for all activities leading up to the successful close of the sale of Verizon's Cloud and Managed Hosting business to IBM.
- Responsible for business SME activities supporting Verizon and IBM Corporate Development teams through M&A due diligence and signature lead-up activities.
- Deal Characteristics Included:
- ~$400M Revenue LOB
- Fixed Assets, 1100+ FTEs, 380+ Contractors, 750+ Commercial and Public Sector customer contracts, 16 data center locations globally
- 18 DMO Workstreams, 9 TSAs required for deal close
Director, Cloud and IT Solutions Product Management, Bartell, Mertz and Roob. Wilsonton, Wisconsin
Dec. 2015 – Mar. 2016
- Responsible for all products in Verizon Enterprise Solutions Cloud and IT Solutions offerings, including:
- Global Enterprise Cloud
- Enterprise Cloud Federal Edition
- Enterprise Application Management Services
- IT Professional Services
- Data Management and Disaster Recovery Services
- Responsible for all aspects of product life cycle from concept through launch, optimization, and decommission.
- Managed a global team of 40 product management professionals
- Strategic Leader of Verizon Enterprise IT Services line of business ($400M+ Annual Revenues).
- Direct ownership and involvement in:
- Analyst briefings
- Press and Media statements and interviews
- Customer sales and opportunity development
- P&L financials, business operations
- Strategic business planning
- GTM Messaging and activity planning
Director, Process Engineering, Dare Group. Bryantburgh, New Jersey
May. 2015 – Jun. 2015
Director of a Business Transformation focused process engineering team leveraging Lean Six Sigma techniques as part of VLSS (Verizon Lean Six Sigma).
Verizon Lean Six Sigma is a 2-year, nomination based process engineering department focused on leveraging Lean
Six Sigma techniques to improve under-performing business processes.
Verizon Lean Six Sigma is a 2-year, nomination based process engineering department focused on leveraging Lean
Six Sigma techniques to improve under-performing business processes.
- Responsible for optimizing and consolidating business critical enterprise systems supporting all components of Quote to Cash customer life cycle.
- Delivered $96M of process transformation benefits to VES Cloud, Professional Services, and Security
services organizations. - Led formation and successful delivery of multi-project programs to generate:
- 35% reductions in Quote to Order timelines
- 85% reductions in excess inventory
- 99% reductions in inaccurate Enterprise Software License tracking
Director, IT Solutions Professional Services, Boyle LLC. Margheritastad, Alabama
Jul. 2012 – Mar. 2013
- Responsible for leading a global team of 65+ individuals focused on Enterprise IT Transformation and Modernization as part of Verizon Enterprise suite of solutions.
- Attained 40% overall growth of revenues and contribution margin
- Consistently attained team utilization and revenue targets
- The IT Solutions Professional Services team consisted of highly technical engineers (Cloud, Virtualization, *NIX, Network, Storage, Windows, DBA), project and program managers, principal-level managers and internal business process owners.
- Project profiles executed by this team included
- Virtualization and cloud migrations
- Migrations of mission critical Enterprise IT environments as part of full IT transformations
- Design, build, and deployment of Enterprise eCommerce environments
- Business continuity/disaster recovery implementations
Director, US East Region Service Delivery, Ledner-Heidenreich. Trentonview, Mississippi
Jun. 2008 – Jul. 2008
- Directed a team consisting of Professional Services engineers, project managers, and dedicated customer engineering staff focused on the design, build, and ongoing improvement of mission critical customer IT systems.
- KPI driven improvement actions of ITIL services (Incident, Problem, Service, Change)
- Greenfield design and build of mission critical systems
- Transfer to 24x7 operations centers
- Ongoing escalation support
- Direct, on-site customer facing interaction
- Financial management of both professional and steady-state services
Client Executive, Blanda, Dietrich and Christiansen. Romeoville, Connecticut
Oct. 2005 – May. 2006
Responsible for all IT services delivery (Professional Services, ongoing improvement, 24x7 Operations) as well as P&L management for marquee financial services account for Totality Corporation, a San-Francisco based managed services provider created in 1997.
Fully Dedicated Client Executive for a 24x7 securities lending consortium of leading Wall Street financial institutions.
During this period, Totality was acquired by Verizon.
Fully Dedicated Client Executive for a 24x7 securities lending consortium of leading Wall Street financial institutions.
During this period, Totality was acquired by Verizon.
IT Services Operations Manager, Hayes, Bradtke and Denesik. Wilkinsonmouth, Washington
Jan. 2004 – Feb. 2004
- Managed a 20 member team of Tier 3 and Technical Shift Leads in a 24x7 operations center.
- Responsible for exceeding customer uptime and availability SLAs.
- Final escalation point for issue resolution prior to executive leadership engagement.
- Established and tracked operational KPIs for continuous improvement.
Systems Engineer, Kassulke, Carter and Renner. North Leeanneberg, Arizona
Jul. 2003 – Aug. 2003
Systems Engineer focused on Application Infrastructure design, build, and management of revenue-generating, mission-critical systems for customers. The role involved requirements gathering, architecture design, client signoff, build, and transfer to 24x7 operational support. Served as escalation point for 24x7 operations center post launch.
Systems Engineer, Kohler LLC. Doylemouth, Arkansas
Apr. 2000 – Jul. 2000
- Technical architect for Xuma's shared infrastructure services supporting multiple clients.
- Linux, Solaris Systems Administration
- Web and Application Server design, build, run
- Network Appliance Administration (Load Balancer, Switch, Firewall)
Y2K Auditor, Kshlerin-Blanda. Macejkovicton, Alabama
Mar. 1999 – Apr. 1999
- Short-term contract engineer for Linux, Solaris, HP-UX, Data General mid-range systems.
- Responsible for Y2K compliance attestations for in-scope mid-range systems throughout California.
Software Developer, Moen and Sons. North Alice, Idaho
Oct. 1998 – Dec. 1998
- Responsible for application development of semiconductor fabrication plant automation system.
- The automated system replaced manual, paper-based tracking of semiconductor lots through the fabrication process.
Education
Western Maryland Academy, North Beckieshire, New York
Bachelor of Arts, Computer Science, Jul. 1997
Skills
Outcome Focused Sales
Organizational Leadership
Customer Relationship Management
Organization Transformation
Strategic Partnership Development
P&L Management
Business Operations
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More Job Descriptions for managing director Resumes
1
managing director
- service of both lunch and dinner 7 days a week
- advertising and promotions
- banking and wages
- rosters and hiring
2
managing director
- I FINISHED MY B.B.A AND M.B.A DEGREE(HR AND MARKETING) .
- I LEARNED TALLY FOR TWO MONTHS.
- I CAN MANAGE THE CUSTOMER AND DEALERS VERY WELL.
- I WORKED IN BRUNEI SUPER MARKET AND HOTEL AS A MANAGER FOR TWO YEARS.AND I STARTED MY OWN BUSINESS IN MY HOME TOWN SUCCESSFULLY AND RUN IT SUCCESSFULLY
- BECAUSE OF SOME FINANCIAL CRISIS, I STARTED TO SEARCH FOR A JOB
3
managing director
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
- Supervise the work of logistics specialists, planners, or schedulers.
- Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
- Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives. Negotiate transportation rates or services.
- Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
4
managing director
- Supervise the work of the small office, administrative, and customer service team to ensure adherence to quality standards, deadlines, and proper procedures..
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Hands on approach to market and business development to best represent the business to market.
- Compile lists describing product or service offerings.
5
managing director
- In 2009 I decided that I was spending to much time running the business of Stream AV and not enough time creating content so I struck out on my own to work with artists. Since then I have produced DVD content for Andre Rieu, LRB, Glenn Shorrock and produced a live concert video of Diana Krall and the Queensland Symphony. Diana was supported by Madeleine Peyroux and Melody Gardot and their performances were also recorded, edited and mixed.
- I have also worked for several companies including TV production companies as a management consultant and content creator for advertising.
- Recommend optimal transportation modes, routing, equipment, or frequency.
- Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
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