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administrative office assistant: Resume Samples & Writing Guide

Abe Adams

533 Sunset St., West Hills, NY 11747
[email protected]
650-362-2288

Professional Summary

 Highly organized and detail-oriented Administrative Office Assistant with expertise in administrative and clerical support. Proven ability to prioritize tasks, manage multiple projects, and ensure accuracy in all areas of responsibility. 

Employment history

Chief Administrative Office Assistant, UnitedHealth Group Minnetonka, Minnesota
February 2013 – Present
  • Monitor, screen, respond to and distribute incoming communications
  • Operate office equipment, such as photocopiers, scanners, fax machines and video conferencing equipment
  • Assist in the preparation of regularly scheduled reports
Associate Administrative Office Assistant, Bank of America Charlotte, North Carolina
August 2012 – January 2013
  • Process incoming and outgoing mail
  • Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
  • Operate office equipment, such as photocopiers, scanners, fax machines and video conferencing equipment
Entry Level Administrative Office Assistant, UnitedHealth Group Minnetonka, Minnesota
January 2012 – July 2012
  • Manage projects and conduct research
  • Monitor, screen, respond to and distribute incoming communications
  • Prepare agendas for meetings and prepare schedules

Education

Stanford University, Stanford, California
MD in Human Resources Management, December, 2011
Stanford University, Stanford, California
Bachelor of Arts in Medical Office Administration, December, 2007

Skills

Quality Assurance
Adaptability
Process Improvement
Communication
Bookkeeping
Filing
Scheduling
Spreadsheets

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Floyd Davis

535 Mill Road, Seabrook, MD 20706
[email protected]
708-301-5278

Professional Summary

 A highly organized and detail-oriented Administrative Office Assistant with extensive experience in providing administrative and clerical support. Skilled in streamlining office operations and utilizing strong problem-solving skills to ensure efficient workflow. 

Employment history

Lead Administrative Office Assistant, Microsoft Redmond, Washington
March 2012 – Present
  • Maintain filing systems, both electronic and hard copy
  • Prepare and mail out letters and packages
  • Process incoming and outgoing mail
Administrative Office Assistant, General Electric Boston, Massachusetts
October 2010 – February 2012
  • Manage projects and conduct research
  • Assist in the preparation of regularly scheduled reports
  • Monitor, screen, respond to and distribute incoming communications
Entry Level Administrative Office Assistant, Amazon Seattle, Washington
April 2009 – September 2010
  • Prepare agendas for meetings and prepare schedules
  • Prepare and mail out letters and packages
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails

Education

Stanford University, Stanford, California
Customer Service, March, 2009

Skills

Database Management
Leadership
Reliability
Adaptability
Correspondence
Calendar Management
Telephone Skills
Typing

Jake Taylor

887 Pleasant St., Norlina, NC 27563
[email protected]
996-723-0784

Employment history

Chief Administrative Office Assistant, Microsoft Redmond, Washington
May 2020 – Present
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Manage projects and conduct research
  • Maintain filing systems, both electronic and hard copy
Associate Administrative Office Assistant, General Electric Boston, Massachusetts
May 2019 – April 2020
  • Assist in the preparation of regularly scheduled reports
  • Order and maintain office supplies
  • Prepare agendas for meetings and prepare schedules
Junior Administrative Office Assistant, Amazon Seattle, Washington
October 2018 – April 2019
  • Set up and maintain paper and electronic filing systems for records, correspondence and other material
  • Compile and prepare reports, presentations and correspondence
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails

Education

University of Illinois, Urbana, Illinois
Master of Arts in Medical Office Administration, August, 2018
University of Illinois, Urbana, Illinois
Bachelor of Arts in Human Resources Management, August, 2014

Skills

Problem Solving
Documentation
Documentation
Interpersonal
Proofreading
Filing
Document Management
Inventory Management

Cal Franklin

526 Birchwood Drive, Circle D-KC Estates, TX 78602
[email protected]
895-575-6612

Professional Summary

 Highly organized and detail-oriented Administrative Office Assistant with experience in managing day-to-day operations and providing administrative support. Skilled at streamlining processes and improving efficiency to ensure smooth workflow. 

Employment history

Lead Administrative Office Assistant, Walmart Bentonville, Arkansas
December 2011 – Present
  • Answer phone calls and direct calls to appropriate parties or take messages
  • Operate office equipment, such as photocopiers, scanners, fax machines and video conferencing equipment
  • Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
Administrative Office Assistant, JPMorgan Chase New York, New York
December 2010 – November 2011
  • Answer phone calls and direct calls to appropriate parties or take messages
  • Maintain filing systems, both electronic and hard copy
  • Process incoming and outgoing mail
Junior Administrative Office Assistant, Microsoft Redmond, Washington
December 2009 – November 2010
  • Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
  • Assist in the preparation of regularly scheduled reports
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails

Education

University of Florida, Gainesville, Florida
Bachelor of Science in Business Administration, October, 2009

Skills

Collaboration
Interpersonal
Listening
Relationship Management.
Receptionist Duties
Scanning Documents
Bookkeeping
Data Entry

Abe Coleman

439 Maple St., Paraje, NM 87007
[email protected]
935-234-3031

Employment history

Senior Administrative Office Assistant, JPMorgan Chase New York, New York
August 2019 – Present
  • Manage projects and conduct research
  • Set up and maintain paper and electronic filing systems for records, correspondence and other material
  • Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors
Administrative Office Assistant, Walmart Bentonville, Arkansas
January 2019 – July 2019
  • Monitor, screen, respond to and distribute incoming communications
  • Answer phone calls and direct calls to appropriate parties or take messages
  • Assist in the preparation of regularly scheduled reports
Junior Administrative Office Assistant, Microsoft Redmond, Washington
July 2018 – December 2018
  • Greet visitors and direct them to the appropriate person or office
  • Operate office equipment, such as photocopiers, scanners, fax machines and video conferencing equipment
  • Process incoming and outgoing mail

Education

Stanford University, Stanford, California
Master of Science in Medical Office Administration, May, 2018
Stanford University, Stanford, California
Bachelor of Arts in Human Resources Management, May, 2014

Skills

Leadership
Negotiation
Risk Management
Accounting
Scanning Documents
Data Analysis
Scheduling
Proofreading

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administrative office assistant Job Descriptions; Explained

If you're applying for an administrative office assistant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

administrative office assistant

  • HR intake, Interviewing and processing  new hire paperwork 
  • Processing  and handling of paperwork I9, W4, W2
  • Processing invoices, filing, utilizing excel spreadsheets 
  • Providing support to office staff and customer service
  • Billing an processing of payments for clients
  • Date look up and advise clients and employees
2

administrative office assistant

  • Provided customer service to agencies by phone and email. 
  • Performed post payment audits by reviewing the accounting and travel system data. 
  • Ensure proper documentation is provided to support travel reimbursement and ensure reimbursement was made in accordance with the Federal Travel Regulations and any/or other agency specific guidance. 
  • Performed routine updates to the travel system which included splitting of documents crossing the fiscal year, updating charge card data in tracker profiles, creditworthiness and cardholder training tracking, and running routine reports.  
  • Perform other general accounting and clerical tasks including but not limited to filing, scanning, faxing, and answering phones. 
  • Ensure strict compliance in regard to the safeguarding of personally identifiable information. 
  • Utilize computers as necessary to access travel and accounting data for audits and system updates. 
3

administrative office assistant

  • Preparing receipts, change orders and bank deposits to be sent out to the bank.
  • Processing all sales transactions from previous day, accurately and in a timely manner.
  • Monitoring register activity and balancing the safe.
  • Identifying customer’s desires to establish ideal customer satisfaction.
  • Responding to customer quality concerns with verbal communication; reported feedback to management.

administrative office assistant Job Skills

For an administrative office assistant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Filing
  • Typing
  • Office Administration
  • Microsoft Office
  • Telephone Skills
  • Scheduling
  • Spreadsheets
  • Calendar Management
  • Records Management
  • Data Analysis
  • Office Equipment
  • Document Management
  • Receptionist Duties
  • Bookkeeping
  • Scanning Documents
  • Proofreading
  • Correspondence
  • Inventory Management
  • Account Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your administrative office assistant Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Yolanda Peters

483 Parkview Drive, Perdido, AL 36562
[email protected]
764-117-1272

Employment history

Senior Administrative Office Assistant, Amazon Seattle, Washington
April 2018 – May 2022
  • Prepare and modify documents including correspondence, reports, drafts, memos and emails
  • Operate office equipment, such as photocopiers, scanners, fax machines and video conferencing equipment
  • Compile and prepare reports, presentations and correspondence
Administrative Office Assistant, Apple Cupertino, California
November 2016 – April 2018
  • Prepare agendas for meetings and prepare schedules
  • Operate office equipment, such as photocopiers, scanners, fax machines and video conferencing equipment
  • Monitor, screen, respond to and distribute incoming communications
Entry Level Administrative Office Assistant, Microsoft Redmond, Washington
June 2015 – October 2016

Education

University of Illinois, Urbana, Illinois
MD in Accounting, April, 2015
University of Illinois, Urbana, Illinois
Bachelor of Science in Medical Office Administration, April, 2011

Skills

Database Management
Listening
Networking
Public Speaking
Data Analysis
Document Management
Data Entry
Receptionist Duties

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights
  • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
  • Use the gap to talk about positive attributes or additional skills you've learned.
  • Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your administrative office assistant Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Ursula Gray

118 River Road, Prescott, IA 50859

Employment history

Senior Administrative Office Assistant, UnitedHealth Group Minnetonka, Minnesota
November 2017 – Present
  • Orders and maintain office suppliess
  • Maintains filing systems, boths electronic and hard copies
  • Processes incoming and outgoings mails
Administrative Office Assistant, Walmart Bentonville, Arkansas
June 2016 – October 2017
  • Assist in the preperation of regulary scheduled reports
  • Monitor, screen, respond too, and distribute incoming communications
  • Compile and prepear reports, presentions and correspondence.
Jr. Administrative Office Assistant, Google Mountain View, California
November 2015 – May 2016
  • Compile and prepear reports, presentations and correspondence
  • Manage projecs and conduct researchs
  • Answer phone calls and direct calls too appropriate parties or take messagess

Education

Harvard University, Cambridge, Massachusetts
Data Entry, September, 2015

Skills

Quality Assurance
Critical Thinking
Customer Service
Presentation
Proofreading
Account Management.
Filing
Inventory Management

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

administrative office assistant Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an administrative office assistant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Abe
Adams

[email protected]
650-362-2288
533 Sunset St., West Hills, NY
11747

Chief Administrative Office Assistant
Amazon
Seattle, Washington

To the Hiring Team at Amazon


As an Administrative Office Assistant with a proven track record of success in Administrative & Clerical, I am excited to apply for the Chief Administrative Office Assistant position at Amazon. I believe that my skills and expertise would make a valuable contribution to your team.


As someone who has faced challenges in various areas of my life and has overcome them, I am confident in my ability to adapt and thrive in any environment. I have developed a reputation for being a collaborative team player and an effective problem solver, which has been instrumental in my career's success. With my experience and passion for Administrative & Clerical, I am excited to apply my skills to this role and contribute to your organization's growth and success.


I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.


Cordially,
Abe Adams
650-362-2288
[email protected]

Abe Adams






Showcase your most significant accomplishments and qualifications with this cover letter.
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last guy

Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.