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ticketing agent: Resume Samples & Writing Guide

Max Clark

503 Summerwood Drive, Nebo, NC 28761
[email protected]
632-380-2504

Professional Summary

 Highly organized and detail-oriented Ticketing Agent with extensive experience in providing excellent customer service. Skilled in problem-solving, multitasking and meeting deadlines in a fast-paced environment. 

Employment history

Senior Ticketing Agent, Google Mountain View, California
October 2010 – Present
  • Assist customers with ticketing problems
  • Keep abreast of changes in ticketing policies and procedures
  • Provide information on ticket availability and pricing
Associate Ticketing Agent, UnitedHealth Group Minnetonka, Minnesota
October 2009 – September 2010
  • Handle customer complaints and resolve customer issues
  • Assist customers with seating arrangements
  • Monitor ticket sales and analyze ticket trends
Junior Ticketing Agent, General Electric Boston, Massachusetts
October 2008 – September 2009
  • Assist customers with seating arrangements
  • Answer customer inquiries regarding ticketing services
  • Maintain ticketing databases

Education

University of Michigan, Ann Arbor, Michigan
Doctor of Office Administration, August, 2008
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Office Administration, August, 2004

Skills

Visualization
Leadership
Presentation
Strategic Thinking
Time Management
Database Management
Customer Service
Telephone Skills

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Simon Upton

393 Millwood Drive, Smithfield, KY 40068
[email protected]
943-170-4097

Employment history

Lead Ticketing Agent, CVS Health Woonsocket, Rhode Island
September 2016 – Present
  • Handle customer complaints and resolve customer issues
  • Follow ticketing policies and procedures
  • Maintain customer records
Associate Ticketing Agent, Bank of America Charlotte, North Carolina
April 2015 – August 2016
  • Provide information on ticket availability and pricing
  • Answer customer inquiries regarding ticketing services
  • Keep abreast of changes in ticketing policies and procedures
Entry Level Ticketing Agent, JPMorgan Chase New York, New York
April 2014 – March 2015
  • Process refunds and exchanges
  • Maintain ticketing databases
  • Assist customers with seating arrangements

Education

University of Maryland, College Park, Maryland
MD in Medical Office Administration, February, 2014
University of Maryland, College Park, Maryland
Bachelor of Science in Accounting, February, 2010

Skills

Risk Management
Training
Self-Motivation
Conflict Resolution
Microsoft Word
Time Management
Spreadsheets
Filing
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Quinn Davis

168 Creek Drive, Southchase, FL 32824
[email protected]
708-834-7624

Professional Summary

 Highly experienced ticketing agent offering superior customer service and administrative support. Proven ability to handle a fast-paced work environment and meet tight deadlines. 

Employment history

Chief Ticketing Agent, CVS Health Woonsocket, Rhode Island
March 2015 – Present
  • Provide information on ticket availability and pricing
  • Follow ticketing policies and procedures
  • Process refunds and exchanges
Ticketing Agent, CVS Health Woonsocket, Rhode Island
March 2014 – February 2015
  • Assist customers with seating arrangements
  • Maintain ticketing databases
  • Provide information on ticket availability and pricing
Junior Ticketing Agent, Bank of America Charlotte, North Carolina
October 2012 – February 2014
  • Process payments and handle cash transactions
  • Monitor ticket sales and analyze ticket trends
  • Process ticket orders and respond to customer inquiries

Education

Harvard University, Cambridge, Massachusetts
Master of Arts in Accounting, August, 2012
Harvard University, Cambridge, Massachusetts
Bachelor of Science in Human Resources Management, August, 2008

Skills

Leadership
Organization
Business Acumen
Negotiation
Typing
Time Management
Inventory Management
Microsoft Office
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Steve Edwards

770 Valley Drive, Redwood, TX 78666
[email protected]
984-859-2106

Professional Summary

 Highly organized and customer-service oriented Ticketing Agent with expertise in administrative and clerical functions. Experienced in providing excellent customer service and problem solving to ensure smooth daily operations. 

Employment history

Chief Ticketing Agent, Apple Cupertino, California
December 2014 – Present
  • Assist customers with seating arrangements
  • Maintain customer records
  • Maintain ticketing databases
Associate Ticketing Agent, General Electric Boston, Massachusetts
December 2013 – November 2014
  • Generate reports and provide feedback on ticketing services
  • Monitor ticket sales and analyze ticket trends
  • Ensure accuracy of ticket information
Entry Level Ticketing Agent, JPMorgan Chase New York, New York
July 2012 – December 2013
  • Keep abreast of changes in ticketing policies and procedures
  • Handle customer complaints and resolve customer issues
  • Maintain customer records

Education

University of Michigan, Ann Arbor, Michigan
Master of Science in Office Administration, May, 2012
University of Michigan, Ann Arbor, Michigan
Bachelor of Arts in Business Administration, May, 2008

Skills

Adaptability
Risk Management
Self-Motivation
Innovation
Word Processing
Document Management
Microsoft Excel
Time Management
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Larry Hall

83 Greenwood Avenue, Tulare, CA 93275
[email protected]
727-414-2068

Employment history

Chief Ticketing Agent, JPMorgan Chase New York, New York
August 2020 – Present
  • Process payments and handle cash transactions
  • Keep abreast of changes in ticketing policies and procedures
  • Provide information on ticket availability and pricing
Associate Ticketing Agent, Google Mountain View, California
February 2020 – August 2020
  • Monitor ticket sales and analyze ticket trends
  • Follow ticketing policies and procedures
  • Handle customer complaints and resolve customer issues
Junior Ticketing Agent, General Electric Boston, Massachusetts
September 2018 – January 2020
  • Monitor ticket sales and analyze ticket trends
  • Process refunds and exchanges
  • Assist customers with seating arrangements

Education

University of Florida, Gainesville, Florida
Bachelor of Arts in Medical Office Administration, July, 2018

Skills

Accounting
Networking
Adaptability
Analytical
Microsoft Word
Microsoft Office
Filing
Database Management
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ticketing agent Job Descriptions; Explained

If you're applying for an ticketing agent position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

ticketing agent

  • Co-ordination with the Airlines for booking confirmation of tickets
  • Manual and Automatic Issuance of tickets
  • Group hotel Bookings
  • Booking and issued airlines tickets.
2

ticketing agent

  • Sales ticket to customers
  • Make hotel reservations
  • Plan passengers vacations
  • Book Visa appointment for customer
  • Rent car for customer
3

ticketing agent

  • Resolve any problems with itineraries, service, or accommodat
  • Lead individuals or groups to tour site locations and describe points of interest.ions.
  • Follow-up customer and persuade them to buy the airlines ticket.
  • Advice the best airlines ticket price to the customer toward their budget and needs.
4

ticketing agent

  • Sold travel packages, and itineraries.
  • Modify or resolve any problems with existing itineraries.
  • Confer with customers by telephone or in person to provide information about services, book or modify existing bookings.
  • Determine charges for services requested and arrange for billing.
5

ticketing agent

  •  Answers inquiry and provides guests with information on flight schedule, availability and fare quotations. 
  •  Promotes other 5J products and services such as Ancillaries. 
  •  Execute duties that will assure ticketing polices and procedures are implemented. 
  •  Collects payments related to ticket issuance and Remits cash collections to accounting cashier.
1 2

ticketing agent Job Skills

For an ticketing agent position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Filing
  • Data Analysis
  • Typing
  • Microsoft Office
  • Spreadsheets
  • Microsoft Word
  • Microsoft Excel
  • Customer Service
  • Scheduling
  • Database Management
  • Multi-tasking
  • Telephone Skills
  • Inventory Management
  • Bookkeeping
  • Time Management
  • Document Management
  • Banking
  • Word Processing
  • Email Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your ticketing agent Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Gary Jones

35 Pine Valley Avenue, Juneau, WI 53039

Employment history

Lead Ticketing Agent, Apple Cupertino, California
October 2017 – Present
  • Mointor ticket sales and anaylze ticket trends
  • Keep abrest of changes in ticketing policies and proceduers
  • Proccess refunds and exchanges
Associate Ticketing Agent, CVS Health Woonsocket, Rhode Island
October 2016 – September 2017
  • Maintains ticketing databses
  • Processes ticket orders and respond to customer inquirys
  • Ensures accuracy of ticket informations
Jr. Ticketing Agent, JPMorgan Chase New York, New York
October 2015 – September 2016
  • Proccess ticket orders and respnd to customer inquirys
  • Handel customer complants and reslove customer issues
  • Ensure acuracy of ticket infomation

Education

University of Maryland, College Park, Maryland
Doctor of Accounting, August, 2015
University of Maryland, College Park, Maryland
Bachelor of Arts in Accounting, August, 2011

Skills

Visualization
Networking
Quality Assurance
Reporting
Filing
Scheduling
Spreadsheets
Time Management

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

How to Optimize Your ticketing agent Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Cecil Cooper

845 Maple St., Chain-O-Lakes, MO 65641
[email protected]
862-910-4910

Employment history

Lead Ticketing Agent, Apple Cupertino, California
January 2010 – May 2022
  • Ensure accuracy of ticket information
  • Assist customers with ticketing problems
  • Process payments and handle cash transactions
Ticketing Agent, Apple Cupertino, California
August 2008 – December 2009
  • Assist customers with ticketing problems
  • Maintain ticketing databases
  • Keep abreast of changes in ticketing policies and procedures
Jr. Ticketing Agent, JPMorgan Chase New York, New York
January 2008 – July 2008

Education

Harvard University, Cambridge, Massachusetts
Bachelor of Science in Accounting, November, 2007

Skills

Time Management
Adaptability
Public Speaking
Self-Motivation
Inventory Management
Bookkeeping
Microsoft Word
Data Entry

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights
  • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
  • Use the gap to talk about positive attributes or additional skills you've learned.
  • Be honest and straightforward about the gap and explain it using a professional summary.

ticketing agent Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an ticketing agent position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Max
Clark

[email protected]
632-380-2504
503 Summerwood Drive, Nebo, NC
28761

Senior Ticketing Agent
Microsoft
Redmond, Washington

To the Hiring Team at Microsoft


I am a highly motivated Ticketing Agent with 15 years of experience in Administrative & Clerical. I am excited to submit my application for the Senior Ticketing Agent position at Microsoft, where I believe my skills and expertise would be an excellent fit.


As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Visualization and Leadership that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Administrative & Clerical to the role and contribute to your organization's success.


Thank you for considering my application for the Senior Ticketing Agent role. I am very passionate about this field and possess a deep understanding of the industry so, I am thrilled about the opportunity to contribute to your organization's success.


Kindest regards,
Max Clark
632-380-2504
[email protected]

Max Clark






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