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referral coordinator: Resume Samples & Writing Guide

Floyd Lewis 891 Hickory St., Falmouth, KY 41040
[email protected]
641-720-6341

Employment history

Lead Referral Coordinator, UnitedHealth Group Minnetonka, Minnesota
June 2016 – Present
  • Manage and track referrals to ensure timely follow-up
  • Respond to inquiries from patients and referral sources regarding referrals
  • Work with providers to ensure that referral requests meet all necessary criteria
Referral Coordinator, JPMorgan Chase New York, New York
December 2015 – May 2016
  • Create and maintain referral databases and reports
  • Provide customer service and support to patients, referral sources, and other healthcare providers
  • Maintain accurate records of referrals, appointments, and follow-up activities
Jr. Referral Coordinator, Bank of America Charlotte, North Carolina
June 2014 – November 2015
  • Respond to inquiries from patients and referral sources regarding referrals
  • Maintain accurate records of referrals, appointments, and follow-up activities
  • Ensure that all referral documents are properly completed and submitted

Education

Stanford University, Stanford, California
Bachelor of Arts in Office Administration, May, 2014

Skills

Customer Service
Business Acumen
Documentation
Mentoring
Record Keeping
Calendar Management
Invoicing
Telephone Skills

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Quinn Evans 663 Maplewood Drive, Slater, WY 82201
[email protected]
660-608-0341

Professional Summary

 Highly organized Referral Coordinator with extensive experience in administrative and clerical work. Proven track record of success in streamlining processes to ensure efficient referral processing. 

Employment history

Lead Referral Coordinator, Bank of America Charlotte, North Carolina
February 2012 – Present
  • Communicate with healthcare providers and other referral sources to coordinate referrals
  • Monitor and review referral requests to ensure accuracy and completeness
  • Work with providers to ensure that referral requests meet all necessary criteria
Referral Coordinator, Walmart Bentonville, Arkansas
September 2010 – January 2012
  • Manage and track referrals to ensure timely follow-up
  • Create and maintain referral databases and reports
  • Assist with scheduling appointments for patients and referring providers
Jr. Referral Coordinator, UnitedHealth Group Minnetonka, Minnesota
February 2010 – August 2010
  • Maintain accurate records of referrals, appointments, and follow-up activities
  • Communicate with healthcare providers and other referral sources to coordinate referrals
  • Monitor and review referral requests to ensure accuracy and completeness

Education

University of Florida, Gainesville, Florida
Project Management, January, 2010

Skills

Adaptability
Professionalism
Written Communication
Presentation
Customer Service
Microsoft Office
Document Creation.
Records Management
Larry Allen 675 Willow St., Poplar-Cotton Center, CA 93257
[email protected]
715-425-2369

Employment history

Chief Referral Coordinator, JPMorgan Chase New York, New York
September 2021 – Present
  • Monitor and review referral requests to ensure accuracy and completeness
  • Provide patient education and support regarding referral processes
  • Communicate with healthcare providers and other referral sources to coordinate referrals
Referral Coordinator, Bank of America Charlotte, North Carolina
September 2020 – August 2021
  • Develop and implement strategies to improve the referral process
  • Manage and track referrals to ensure timely follow-up
  • Assist with verifying insurance coverage and obtaining authorization for referrals
Entry Level Referral Coordinator, General Electric Boston, Massachusetts
March 2020 – August 2020
  • Monitor and review referral requests to ensure accuracy and completeness
  • Provide customer service and support to patients, referral sources, and other healthcare providers
  • Maintain accurate records of referrals, appointments, and follow-up activities

Education

Stanford University, Stanford, California
Office Administration, January, 2020

Skills

Self-Motivation
Visualization
Critical Thinking
Organization
Multi-tasking
Calendar Management
Record Keeping
Time Management
Victor King 514 Mountainview Drive, Mahaska, KS 66955
[email protected]
951-171-3566

Employment history

Senior Referral Coordinator, Google Mountain View, California
October 2019 – Present
  • Maintain accurate records of referrals, appointments, and follow-up activities
  • Coordinate with other departments to ensure timely processing of referrals
  • Communicate with healthcare providers and other referral sources to coordinate referrals
Associate Referral Coordinator, Microsoft Redmond, Washington
October 2018 – September 2019
  • Assist with scheduling appointments for patients and referring providers
  • Provide customer service and support to patients, referral sources, and other healthcare providers
  • Respond to inquiries from patients and referral sources regarding referrals
Junior Referral Coordinator, Bank of America Charlotte, North Carolina
March 2018 – September 2018
  • Manage and track referrals to ensure timely follow-up
  • Assist with scheduling appointments for patients and referring providers
  • Respond to inquiries from patients and referral sources regarding referrals

Education

University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Office Administration, February, 2018

Skills

Conflict Resolution
Problem Solving
Adaptability
Financial Management
Calendar Management
Inventory Management
Filing
Spreadsheets
Jonathan Clark 779 Ridge Drive, Graton, CA 95472
[email protected]
744-740-3468

Professional Summary

 Highly organized and motivated Referral Coordinator with extensive experience in administrative and clerical roles. Proven ability to successfully manage multiple referral requests and coordinate with external and internal stakeholders. 

Employment history

Chief Referral Coordinator, UnitedHealth Group Minnetonka, Minnesota
February 2011 – Present
  • Create and maintain referral databases and reports
  • Ensure that all referral documents are properly completed and submitted
  • Provide patient education and support regarding referral processes
Referral Coordinator, CVS Health Woonsocket, Rhode Island
September 2009 – January 2011
  • Coordinate with other departments to ensure timely processing of referrals
  • Ensure that all referral documents are properly completed and submitted
  • Manage and track referrals to ensure timely follow-up
Entry Level Referral Coordinator, CVS Health Woonsocket, Rhode Island
September 2008 – August 2009
  • Coordinate with other departments to ensure timely processing of referrals
  • Manage and track referrals to ensure timely follow-up
  • Maintain accurate records of referrals, appointments, and follow-up activities

Education

University of Texas, Austin, Texas
Master of Science in Medical Office Administration, July, 2008
University of Texas, Austin, Texas
Bachelor of Science in Human Resources Management, July, 2004

Skills

Professionalism
Accounting
Quality Assurance
Customer Service
Telephone Skills
Record Keeping
Scheduling
Data Analysis

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referral coordinator Job Descriptions; Explained

If you're applying for an referral coordinator position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

referral coordinator

  • Assemble information concerning patient’s clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist 
  • Review details and expectations about the referral with patients 
  • Ensure that referrals are addressed in a timely manner
  • Remind patients of scheduled appointments via mail or phone 
2

referral coordinator

  • Ensure complete and accurate registration, including patient demographic and current insurance information.
  • Assemble information concerning patient’s clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist. 
  • Ensure that referrals are addressed in a timely manner from PCP or specialist. 
  • Scheduling and informing patents of specialty appointments and surgical procedures. 
  • Knowledge of CPT and ICD-9/ICD-10 coding. 
  • Answering multi-line telephone system. 
3

referral coordinator

  • Expedited patient referrals to specialty offices, faxed medical records, answered patient and specialty office calls and completed referral requests.
  • Scheduled patient appointments with specialists and remind patients of the appointments.
  • Maintained liaison with insurance companies to ensure completion of all referral related activities.
  • Maintained records of completed as well as in-process referrals.
4

referral coordinator

  • Verify, follow up and maintain tracking of authorizations daily
  • update insurance coverage prior to patients appointment (procedures, injections, ultrasound and other specialty services)
  • Communicate clearly with staff and patients 
  • Submit for treatment orders such as physical therapy, MRI, CT, durable medical equipment
  • Obtain authorization and follow up with patient upon approval
  • Task may include other duties such as faxing, answering phones, scheduling appointments
5

referral coordinator

  • Coordinate care from the ER, hospital, and primary care physicians with the appropriate orthopedic surgeon. 
  • Respond to calls from M.D and schedule patient’s specialty appointments
  • Verified insurance documentation 
  • Contact medical doctors regarding appoints with local hospitals 

referral coordinator Job Skills

For an referral coordinator position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Microsoft Office
  • Filing
  • Typing
  • Customer Service
  • Scheduling
  • Data Analysis
  • Document Management
  • Telephone Skills
  • Office Administration
  • Data Verification
  • Record Keeping
  • Multi-tasking
  • Records Management
  • Invoicing
  • Time Management
  • Spreadsheets
  • Calendar Management
  • Faxing
  • Inventory Management
  • Document Creation.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your referral coordinator Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Floyd King 356 Evergreen St., Andrews, IN 46702
[email protected]
955-381-7253

Employment history

Chief Referral Coordinator, Walmart Bentonville, Arkansas
September 2014 – May 2022
  • Assist with verifying insurance coverage and obtaining authorization for referrals
  • Assist with scheduling appointments for patients and referring providers
  • Develop and implement strategies to improve the referral process
Referral Coordinator, General Electric Boston, Massachusetts
September 2013 – August 2014
  • Provide customer service and support to patients, referral sources, and other healthcare providers
  • Create and maintain referral databases and reports
  • Respond to inquiries from patients and referral sources regarding referrals
Entry Level Referral Coordinator, UnitedHealth Group Minnetonka, Minnesota
March 2013 – August 2013

Education

University of Wisconsin, Madison, Wisconsin
Project Management, January, 2013

Skills

Technical
Analytical
Reliability
Financial Management
Customer Service
Inventory Management
Document Management
Typing

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights
  • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
  • Use the gap to talk about positive attributes or additional skills you've learned.
  • Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your referral coordinator Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Leonard Franklin 136 Forestview Drive, Paton, IA 50217

Professional Summary

 Highly organized and detail-oriented Referral Coordinator with a proven track record of efficiently managing patient referrals and providing exceptional customer service. Experienced in streamlining administrative processes to ensure a smooth and successful referral process. 

Employment history

Chief Referral Coordinator, Apple Cupertino, California
January 2015 – Present
  • Mointor and review referal requests to ensue accuracey and compleatness
  • Respond to inquirys from patiants and referal sources regardin referal
  • Create and maintain referal databases and report's
Associate Referral Coordinator, Google Mountain View, California
July 2013 – December 2014
  • Maintain accurat records of referrals, appointments, and follow-up activitiess
  • Provide customer service and supports to patients, referrals sources, and other healthcare provider's
  • Manage and track's referrals to ensure timely follow-up
Entry Level Referral Coordinator, CVS Health Woonsocket, Rhode Island
February 2012 – June 2013
  • Crate and maintain referral databases and report's
  • Develop and implement strategie's to improve the referral process
  • Communicate with healthcare provider's and other referral source's to coordinate referral's

Education

University of Illinois, Urbana, Illinois
Office Management, December, 2011

Skills

Conflict Resolution
Written Communication
Teamwork
Critical Thinking
Telephone Skills
Inventory Management
Record Keeping
Typing

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

referral coordinator Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an referral coordinator position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Floyd
Lewis
[email protected]
641-720-6341
891 Hickory St., Falmouth, KY
41040

Lead Referral Coordinator
Microsoft
Redmond, Washington

Dear Hiring Committee


As a Referral Coordinator with a proven track record of success in Administrative & Clerical, I am excited to apply for the Lead Referral Coordinator position at Microsoft. I believe that my skills and expertise would make a valuable contribution to your team.


My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Microsoft and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.


I appreciate the opportunity to apply for the Lead Referral Coordinator position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.


Thank you for your time,
Floyd Lewis
641-720-6341
[email protected]

Floyd Lewis






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.