5 Amazing referral coordinator Resume Examples (Updated 2023) + Skills & Job Descriptions

referral coordinator

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referral coordinator: Resume Samples & Writing Guide

Employment history

Lead Referral Coordinator, UnitedHealth Group Minnetonka, Minnesota

June 2016 – Present

Manage and track referrals to ensure timely follow-up
Respond to inquiries from patients and referral sources regarding referrals
Work with providers to ensure that referral requests meet all necessary criteria

Referral Coordinator, JPMorgan Chase New York, New York

December 2015 – May 2016

Create and maintain referral databases and reports
Provide customer service and support to patients, referral sources, and other healthcare providers
Maintain accurate records of referrals, appointments, and follow-up activities

Jr. Referral Coordinator, Bank of America Charlotte, North Carolina

June 2014 – November 2015

Respond to inquiries from patients and referral sources regarding referrals
Maintain accurate records of referrals, appointments, and follow-up activities
Ensure that all referral documents are properly completed and submitted

Education

Stanford University, Stanford, California

Bachelor of Arts in Office Administration, May, 2014

Skills

Customer Service

Business Acumen

Documentation

Mentoring

Record Keeping

Calendar Management

Invoicing

Telephone Skills

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Professional Summary

Highly organized Referral Coordinator with extensive experience in administrative and clerical work. Proven track record of success in streamlining processes to ensure efficient referral processing.

Employment history

Lead Referral Coordinator, Bank of America Charlotte, North Carolina

February 2012 – Present

Communicate with healthcare providers and other referral sources to coordinate referrals
Monitor and review referral requests to ensure accuracy and completeness
Work with providers to ensure that referral requests meet all necessary criteria

Referral Coordinator, Walmart Bentonville, Arkansas

September 2010 – January 2012

Manage and track referrals to ensure timely follow-up
Create and maintain referral databases and reports
Assist with scheduling appointments for patients and referring providers

Jr. Referral Coordinator, UnitedHealth Group Minnetonka, Minnesota

February 2010 – August 2010

Maintain accurate records of referrals, appointments, and follow-up activities
Communicate with healthcare providers and other referral sources to coordinate referrals
Monitor and review referral requests to ensure accuracy and completeness

Education

University of Florida, Gainesville, Florida

Project Management, January, 2010

Skills

Adaptability

Professionalism

Written Communication

Presentation

Customer Service

Microsoft Office

Document Creation.

Records Management

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Employment history

Chief Referral Coordinator, JPMorgan Chase New York, New York

September 2021 – Present

Monitor and review referral requests to ensure accuracy and completeness
Provide patient education and support regarding referral processes
Communicate with healthcare providers and other referral sources to coordinate referrals

Referral Coordinator, Bank of America Charlotte, North Carolina

September 2020 – August 2021

Develop and implement strategies to improve the referral process
Manage and track referrals to ensure timely follow-up
Assist with verifying insurance coverage and obtaining authorization for referrals

Entry Level Referral Coordinator, General Electric Boston, Massachusetts

March 2020 – August 2020

Monitor and review referral requests to ensure accuracy and completeness
Provide customer service and support to patients, referral sources, and other healthcare providers
Maintain accurate records of referrals, appointments, and follow-up activities

Education

Stanford University, Stanford, California

Office Administration, January, 2020

Skills

Self-Motivation

Visualization

Critical Thinking

Organization

Multi-tasking

Calendar Management

Record Keeping

Time Management

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Employment history

Senior Referral Coordinator, Google Mountain View, California

October 2019 – Present

Maintain accurate records of referrals, appointments, and follow-up activities
Coordinate with other departments to ensure timely processing of referrals
Communicate with healthcare providers and other referral sources to coordinate referrals

Associate Referral Coordinator, Microsoft Redmond, Washington

October 2018 – September 2019

Assist with scheduling appointments for patients and referring providers
Provide customer service and support to patients, referral sources, and other healthcare providers
Respond to inquiries from patients and referral sources regarding referrals

Junior Referral Coordinator, Bank of America Charlotte, North Carolina

March 2018 – September 2018

Manage and track referrals to ensure timely follow-up
Assist with scheduling appointments for patients and referring providers
Respond to inquiries from patients and referral sources regarding referrals

Education

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Office Administration, February, 2018

Skills

Conflict Resolution

Problem Solving

Adaptability

Financial Management

Calendar Management

Inventory Management

Filing

Spreadsheets

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Professional Summary

Highly organized and motivated Referral Coordinator with extensive experience in administrative and clerical roles. Proven ability to successfully manage multiple referral requests and coordinate with external and internal stakeholders.

Employment history

Chief Referral Coordinator, UnitedHealth Group Minnetonka, Minnesota

February 2011 – Present

Create and maintain referral databases and reports
Ensure that all referral documents are properly completed and submitted
Provide patient education and support regarding referral processes

Referral Coordinator, CVS Health Woonsocket, Rhode Island

September 2009 – January 2011

Coordinate with other departments to ensure timely processing of referrals
Ensure that all referral documents are properly completed and submitted
Manage and track referrals to ensure timely follow-up

Entry Level Referral Coordinator, CVS Health Woonsocket, Rhode Island

September 2008 – August 2009

Coordinate with other departments to ensure timely processing of referrals
Manage and track referrals to ensure timely follow-up
Maintain accurate records of referrals, appointments, and follow-up activities

Education

University of Texas, Austin, Texas

Master of Science in Medical Office Administration, July, 2008

University of Texas, Austin, Texas

Bachelor of Science in Human Resources Management, July, 2004

Skills

Professionalism

Accounting

Quality Assurance

Customer Service

Telephone Skills

Record Keeping

Scheduling

Data Analysis

Use This referral coordinator Resume Template

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referral coordinator Job Descriptions; Explained

If you're applying for an referral coordinator position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

referral coordinator

Assemble information concerning patient’s clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist
Review details and expectations about the referral with patients
Ensure that referrals are addressed in a timely manner
Remind patients of scheduled appointments via mail or phone

referral coordinator

Ensure complete and accurate registration, including patient demographic and current insurance information.
Assemble information concerning patient’s clinical background and referral needs. Per referral guidelines, provide appropriate clinical information to specialist.
Ensure that referrals are addressed in a timely manner from PCP or specialist.
Scheduling and informing patents of specialty appointments and surgical procedures.
Knowledge of CPT and ICD-9/ICD-10 coding.
Answering multi-line telephone system.

referral coordinator

Expedited patient referrals to specialty offices, faxed medical records, answered patient and specialty office calls and completed referral requests.
Scheduled patient appointments with specialists and remind patients of the appointments.
Maintained liaison with insurance companies to ensure completion of all referral related activities.
Maintained records of completed as well as in-process referrals.

referral coordinator

Verify, follow up and maintain tracking of authorizations daily
update insurance coverage prior to patients appointment (procedures, injections, ultrasound and other specialty services)
Communicate clearly with staff and patients
Submit for treatment orders such as physical therapy, MRI, CT, durable medical equipment
Obtain authorization and follow up with patient upon approval
Task may include other duties such as faxing, answering phones, scheduling appointments

referral coordinator

Coordinate care from the ER, hospital, and primary care physicians with the appropriate orthopedic surgeon.
Respond to calls from M.D and schedule patient’s specialty appointments
Verified insurance documentation
Contact medical doctors regarding appoints with local hospitals

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referral coordinator Job Skills

For an referral coordinator position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Microsoft Office
Filing
Typing
Customer Service
Scheduling
Data Analysis
Document Management
Telephone Skills
Office Administration
Data Verification
Record Keeping
Multi-tasking
Records Management
Invoicing
Time Management
Spreadsheets
Calendar Management
Faxing
Inventory Management
Document Creation.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your referral coordinator Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Chief Referral Coordinator, Walmart Bentonville, Arkansas

September 2014 – May 2022

Assist with verifying insurance coverage and obtaining authorization for referrals
Assist with scheduling appointments for patients and referring providers
Develop and implement strategies to improve the referral process

Referral Coordinator, General Electric Boston, Massachusetts

September 2013 – August 2014

Provide customer service and support to patients, referral sources, and other healthcare providers
Create and maintain referral databases and reports
Respond to inquiries from patients and referral sources regarding referrals

Entry Level Referral Coordinator, UnitedHealth Group Minnetonka, Minnesota

March 2013 – August 2013

Education

University of Wisconsin, Madison, Wisconsin

Project Management, January, 2013

Skills

Technical

Analytical

Reliability

Financial Management

Customer Service

Inventory Management

Document Management

Typing

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your referral coordinator Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Professional Summary

Highly organized and detail-oriented Referral Coordinator with a proven track record of efficiently managing patient referrals and providing exceptional customer service. Experienced in streamlining administrative processes to ensure a smooth and successful referral process.

Employment history

Chief Referral Coordinator, Apple Cupertino, California

January 2015 – Present

Mointor and review referal requests to ensue accuracey and compleatness
Respond to inquirys from patiants and referal sources regardin referal
Create and maintain referal databases and report's

Associate Referral Coordinator, Google Mountain View, California

July 2013 – December 2014

Maintain accurat records of referrals, appointments, and follow-up activitiess
Provide customer service and supports to patients, referrals sources, and other healthcare provider's
Manage and track's referrals to ensure timely follow-up

Entry Level Referral Coordinator, CVS Health Woonsocket, Rhode Island

February 2012 – June 2013

Crate and maintain referral databases and report's
Develop and implement strategie's to improve the referral process
Communicate with healthcare provider's and other referral source's to coordinate referral's

Education

University of Illinois, Urbana, Illinois

Office Management, December, 2011

Skills

Conflict Resolution

Written Communication

Teamwork

Critical Thinking

Telephone Skills

Inventory Management

Record Keeping

Typing

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

referral coordinator Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an referral coordinator position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Lead Referral Coordinator
Microsoft
Redmond, Washington

Dear Hiring Committee

As a Referral Coordinator with a proven track record of success in Administrative & Clerical, I am excited to apply for the Lead Referral Coordinator position at Microsoft. I believe that my skills and expertise would make a valuable contribution to your team.

My diverse life experiences have taught me the importance of adaptability, creativity, and resilience. Whether it was on the job, or simply on my day to day, I have learned to navigate challenges and find innovative solutions. I am confident that I possess the skills and expertise necessary to excel in the position at Microsoft and I am excited about the opportunity to grow with a team that values these qualities and contribute to your organization's growth and success.

I appreciate the opportunity to apply for the Lead Referral Coordinator position. I am committed to making a positive impact on the world, so I am thrilled about the opportunity to join your team and work towards achieving our shared goals for the betterment of everyone.

Thank you for your time,
Floyd Lewis
641-720-6341
[email protected]

Floyd Lewis

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