5 Amazing program specialist Resume Examples (Updated 2023) + Skills & Job Descriptions

program specialist

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program specialist: Resume Samples & Writing Guide

Professional Summary

Dynamic and organized Program Specialist with a passion for providing excellent administrative and clerical support. Experienced in streamlining processes to improve efficiency and ensure success.

Employment history

Chief Program Specialist, CVS Health Woonsocket, Rhode Island

January 2010 – Present

Monitor program progress and evaluate results
Assist with program planning and implementation
Coordinate program activities

Program Specialist, UnitedHealth Group Minnetonka, Minnesota

July 2009 – January 2010

Assist with program research and development
Develop and maintain program databases
Monitor program progress and evaluate results

Jr. Program Specialist, UnitedHealth Group Minnetonka, Minnesota

January 2009 – June 2009

Develop and implement program policies and procedures
Prepare program reports and presentations
Assist with program planning and implementation

Education

University of Wisconsin, Madison, Wisconsin

Bachelor of Arts in Office Administration, November, 2008

Skills

Accounting

Decision Making

Communication

Coaching

Accounts Payable

Data Analysis

Scheduling

Multi-tasking

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Employment history

Chief Program Specialist, Google Mountain View, California

April 2021 – Present

Assist with program research and development
Track program performance metrics
Create and maintain program records and files

Associate Program Specialist, UnitedHealth Group Minnetonka, Minnesota

November 2019 – March 2021

Develop and manage program budgets
Provide administrative and clerical support to program staff
Prepare and distribute program materials

Junior Program Specialist, Apple Cupertino, California

November 2018 – October 2019

Develop and implement program policies and procedures
Provide administrative and clerical support to program staff
Develop and manage program budgets

Education

Cornell University, Ithaca, New York

Business Administration, September, 2018

Skills

Reliability

Social Media

Technical

Analytical

Typing

Bookkeeping

Spreadsheets

Accounts Receivable

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Employment history

Chief Program Specialist, JPMorgan Chase New York, New York

September 2020 – Present

Prepare program reports and presentations
Monitor program progress and evaluate results
Assist with program research and development

Program Specialist, CVS Health Woonsocket, Rhode Island

March 2019 – August 2020

Provide administrative and clerical support to program staff
Monitor program progress and evaluate results
Manage program databases and information systems

Entry Level Program Specialist, CVS Health Woonsocket, Rhode Island

October 2017 – February 2019

Manage program databases and information systems
Assist with program research and development
Prepare and distribute program materials

Education

University of Illinois, Urbana, Illinois

Office Management, August, 2017

Skills

Presentation

Training

Strategic Thinking

Self-Motivation

Multi-tasking

Data Entry

Filing

Documentation

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Employment history

Chief Program Specialist, Apple Cupertino, California

August 2018 – Present

Develop and manage program budgets
Coordinate program activities
Assist with program research and development

Program Specialist, Apple Cupertino, California

January 2018 – July 2018

Create and maintain program records and files
Assist with program research and development
Assist with program planning and implementation

Junior Program Specialist, UnitedHealth Group Minnetonka, Minnesota

January 2017 – December 2017

Manage program databases and information systems
Assist with program planning and implementation
Track program performance metrics

Education

University of Maryland, College Park, Maryland

Master of Science in Medical Office Administration, December, 2016

University of Maryland, College Park, Maryland

Bachelor of Science in Office Administration, December, 2012

Skills

Documentation

Accounting

Relationship Management.

Time Management

Accounts Receivable

Customer Service

Records Management

Data Entry

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Employment history

Lead Program Specialist, Amazon Seattle, Washington

June 2016 – Present

Develop and maintain program databases
Prepare and distribute program materials
Develop and manage program budgets

Program Specialist, JPMorgan Chase New York, New York

December 2015 – May 2016

Create and maintain program records and files
Develop and implement program policies and procedures
Provide administrative and clerical support to program staff

Junior Program Specialist, General Electric Boston, Massachusetts

December 2014 – November 2015

Prepare and distribute program materials
Track program performance metrics
Communicate program information to stakeholders

Education

University of California, Berkeley, California

Office Administration, October, 2014

Skills

Reliability

Technical

Collaboration

Professionalism

Records Management

Customer Service

Typing

Accounts Receivable

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program specialist Job Descriptions; Explained

If you're applying for an program specialist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

program specialist

Represent and service 50 universities and 350+ undergraduate and graduate degree programs within the United States
Answer, screen, and process over 250-350 calls per day, while consistently meeting performance benchmarks in all areas (speed, accuracy, and volume) within a fast-paced, metrics-driven environment
Promptly and methodically respond to student inquiries and referrals to optimize student outreach
Execute recruitment measures via phone, email, and sms messages to ensure that targeted response times and accuracy guidelines are repeatedly met
Subject-matter-expert for enhancing the company’s continuous processes and product knowledge improvement by providing feedback and support to the enrollment services department
Utilize computerized systems for tracking, documenting information, and obtaining up- to-date and accurate data regarding our students
Facilitated one-on-one trainings with new hires and conducted team training relating to operating various work systems, communicating effectively, handling heavy call volume, increasing efficiency, and recording detailed notes within the contact center

program specialist

Conduct licensing reviews of casework files to monitor Agency compliance of federal and state regulations and guidelines
Identify trends in licensing compliance deficits and provide feedback for policy updates
Analyze Agency policies and procedures identifying areas in need of improvement and researching actions to resolve the problems
Conduct Quality Reviews of provider services and monitor the outcomes and service delivery of contracted providers
Work collaboratively with staff identifying service gaps to develop and implement new initiatives to address the deficits
Liaison with community providers and partners to decrease barriers to services for caseworkers and families

program specialist

Advise first generation and low income students regarding educational issues, such as course and program selection, class scheduling and registration, school adjustment, truancy, study habits, and career planning.
Create and maintain partnerships within DISD high schools to promote partnership and access to student resources.
Increased percent of student engagement and college acceptance rates each year.
Virtual Team Lead employee for Construction Facilities Managements (CFM) Information Technology (IT) Field Support TeamResponsible for the training of other team members

program specialist

I volunteered with The Salvation Army of Greensboro to help plan fundraising events on a city and state level.
Helped plan the location of fundraising events, different types of advertisements used in local press, and analysis of potential demographics.
Created and ran the Itries fundraiser.
Assigning duties to other team members as they feel comfortable taking them on

program specialist

Primary responsibilities included: taking inbound calls, conducting insurance verifications and managing activities throughout the duration of patients’ enrollments
Managed special exception cases and worked closely with the Program Manager to submit them to the client
Ran data cleanup reports through analytics
Revamped and updated training materials
Conducted various trainings
Assisted with delegating assignments and ensured they are completed within the given turn around time

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program specialist Job Skills

For an program specialist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Data Entry
Microsoft Office
Office Administration
Filing
Typing
Data Analysis
Documentation
Spreadsheets
Scheduling
Records Management
Customer Service
Inventory Management
Bookkeeping
Accounts Payable
Accounts Receivable
Multi-tasking
Scanning
Copying
Word Processing
Invoicing
Database Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your program specialist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Lead Program Specialist, Walmart Bentonville, Arkansas

February 2011 – May 2022

Track program performance metrics
Prepare program reports and presentations
Assist with program research and development

Program Specialist, CVS Health Woonsocket, Rhode Island

July 2010 – January 2011

Assist with program budgeting and financial management
Provide administrative and clerical support to program staff
Develop and maintain program databases

Junior Program Specialist, Walmart Bentonville, Arkansas

January 2010 – June 2010

Coordinate program activities
Assist with program budgeting and financial management
Track program performance metrics

Education

University of Florida, Gainesville, Florida

Doctor of Human Resources Management, November, 2009

University of Florida, Gainesville, Florida

Bachelor of Science in Office Administration, November, 2005

Skills

Self-Motivation

Training

Critical Thinking

Project Management

Accounts Receivable

Records Management

Filing

Spreadsheets

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your program specialist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Lead Program Specialist, Google Mountain View, California

December 2015 – Present

Manage progam databses and infomation system
Mointor program progres and evaulate result
Develp and maintan program databses

Program Specialist, CVS Health Woonsocket, Rhode Island

December 2014 – November 2015

Provide administrative and clerical suppport to program staffs
Monitor program progresses and evaluates results
Track programs performance metrics

Junior Program Specialist, General Electric Boston, Massachusetts

May 2014 – November 2014

""I went to the store to buy milk and eggs.
I went to the store to buy milk an eggs.

Education

University of Wisconsin, Madison, Wisconsin

Medical Office Administration, April, 2014

Skills

Creativity

Coaching

Visualization

Networking

Bookkeeping

Data Entry

Word Processing

Scheduling

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

program specialist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an program specialist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Program Specialist
UnitedHealth Group
Minnetonka, Minnesota

To the Hiring Team at UnitedHealth Group

I am a passionate Program Specialist with 14 years of experience in Administrative & Clerical. I am excited to submit my application for the Chief Program Specialist position at UnitedHealth Group, where I believe my skills and expertise would be a great asset to your team.

Throughout my life, I have been passionate about Accounting and have pursued opportunities to make a difference in this field. My experience in various areas, not just in Administrative & Clerical, has given me the opportunity to develop my skills in Accounting and Decision Making, which I am excited to apply to the role at UnitedHealth Group. I am eager to work with a team that shares my values and to help your organization achieve its well determined goals.

I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.

Thank you for your time and consideration,
Kyle Richards
964-972-2550
[email protected]

Kyle Richards

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Showcase your most significant accomplishments and qualifications with this cover letter.
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