5 Amazing medical secretary Resume Examples (Updated 2023) + Skills & Job Descriptions

medical secretary

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medical secretary: Resume Samples & Writing Guide

Professional Summary

Highly organized and detail-oriented Medical Secretary with extensive experience in administrative and clerical support. Proven ability to provide exceptional customer service and ensure accurate and timely completion of all tasks.

Employment history

Chief Medical Secretary, CVS Health Woonsocket, Rhode Island

May 2013 – Present

Handling incoming and outgoing mail
Greeting visitors
Assisting with medical billing and coding

Associate Medical Secretary, UnitedHealth Group Minnetonka, Minnesota

May 2012 – April 2013

Preparing charts for upcoming appointments
Collecting co-payments and other payments
Providing customer service to patients and their families

Junior Medical Secretary, Walmart Bentonville, Arkansas

October 2011 – April 2012

Assisting with medical billing and coding
Updating patient information
Preparing and submitting insurance claims

Education

University of Maryland, College Park, Maryland

Bachelor of Arts in Medical Office Administration, August, 2011

Skills

Presentation

Communication

Social Media

Customer Service

Office Management.

Telephone Etiquette

Scheduling

Medical Records

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Employment history

Lead Medical Secretary, Bank of America Charlotte, North Carolina

December 2019 – Present

Assisting with other administrative tasks as needed
Verifying insurance coverage
Preparing and submitting insurance claims

Medical Secretary, Bank of America Charlotte, North Carolina

June 2018 – November 2019

Assisting with medical billing and coding
Handling incoming and outgoing mail
Maintaining medical office supplies

Jr. Medical Secretary, Microsoft Redmond, Washington

December 2017 – May 2018

Greeting visitors
Updating patient information
Assisting with medical billing and coding

Education

University of Florida, Gainesville, Florida

Doctor of Business Administration, October, 2017

University of Florida, Gainesville, Florida

Bachelor of Arts in Human Resources Management, October, 2013

Skills

Quality Assurance

Collaboration

Flexibility

Presentation

Medical Office Procedures

Medical Coding

Scheduling

Receptionist Duties

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Employment history

Chief Medical Secretary, General Electric Boston, Massachusetts

January 2020 – Present

Preparing and submitting insurance claims
Assisting with other administrative tasks as needed
Collecting co-payments and other payments

Medical Secretary, JPMorgan Chase New York, New York

June 2019 – December 2019

Providing customer service to patients and their families
Preparing and submitting insurance claims
Maintaining medical office supplies

Entry Level Medical Secretary, UnitedHealth Group Minnetonka, Minnesota

December 2018 – May 2019

Scheduling patient appointments
Collecting co-payments and other payments
Handling incoming and outgoing mail

Education

University of Wisconsin, Madison, Wisconsin

Bachelor of Arts in Accounting, October, 2018

Skills

Organization

Process Improvement

Attention to Detail

Adaptability

Patient Registration

Medical Office Procedures

Medical Terminology

Medical Coding

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Employment history

Junior Medical Secretary, General Electric Boston, Massachusetts

October 2021 – July 2022

Transcribing medical dictation
Answering phones and taking messages
Scheduling patient appointments

Education

University of Maryland, College Park, Maryland

Master of Arts in Office Administration, August, 2021

University of Maryland, College Park, Maryland

Bachelor of Science in Accounting, August, 2017

Skills

Interpersonal

Training

Quality Assurance

Presentation

Patient Registration

Data Entry

Medical Billing

Filing

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Employment history

Chief Medical Secretary, Apple Cupertino, California

May 2023 – Present

Preparing and submitting insurance claims
Providing customer service to patients and their families
Assisting with medical billing and coding

Associate Medical Secretary, Amazon Seattle, Washington

November 2021 – April 2023

Assisting with medical billing and coding
Updating patient information
Transcribing medical dictation

Jr. Medical Secretary, Amazon Seattle, Washington

May 2021 – October 2021

Preparing and submitting insurance claims
Updating patient information
Answering phones and taking messages

Education

University of Wisconsin, Madison, Wisconsin

Master of Arts in Office Administration, March, 2021

University of Wisconsin, Madison, Wisconsin

Bachelor of Arts in Accounting, March, 2017

Skills

Problem Solving

Relationship Management.

Flexibility

Listening

Accounts Payable

Data Entry

Telephone Etiquette

Receptionist Duties

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medical secretary Job Descriptions; Explained

If you're applying for an medical secretary position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

medical secretary

Responsible for the compilation of patients record.
Schedules and confirm patient’s appointments and consultations.
Interview patients in order to complete documents, case histories and forms
Perform various clerical and admin functions such as ordering and maintaining an inventory of medical supplies.

medical secretary

Generates revenues by completing direct client and third-party billing/ accounts payable; monitoring accounts receivables; initiating collection calls and reminders.
Maintains official receipt and forward necessary documents for government transactions
Secures information by completing database back-ups.
Maintains client confidence and protects operations by keeping information confidential.
Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled client and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI’s, CT scans, etc.
Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
Produces information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.

medical secretary

Help physicians examine and treat patients, handing them instruments or materials.
Verify insurances, referrals for specialist.
File charts, organize all current notes.
Provides historical reference by developing and utilizing filing and retrieval systems; maintaining client’s records; recording meeting discussions.

medical secretary

Coordinate with other professionals, such as Surgeons, OB-GYN, and Pediatric Doctors, to ensure job success.
Inform physician of patient’s condition.
Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

medical secretary

Maintain communication between management departments, medical staff, and department heads by attending committees meetings and coordinating interdepartmental functioning.
Conduct administrative staff interviews of recruitment and training of personnel.
Prepare meetings agenda items and send an e-calendar invite for all the steakholders.
Record and edit the minutes of meetings and distribute to appropriate members with following up the actions.
Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
Establish work schedules and assignments for admin staff, according to workload, space deem necessary.
Develop and maintain computerized record management systems to store and process data such as physicians Manpower Matrix activities and ZBB to produce reports.

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medical secretary Job Skills

For an medical secretary position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Word Processing
Medical Terminology
Medical Coding
Electronic Health Records
Filing
Scheduling
Medical Billing
Telephone Etiquette
Insurance Verification
Patient Registration
HIPAA Compliance
Data Entry
Patient Scheduling
Accounts Receivable
Accounts Payable
Medical Records
Receptionist Duties
Medical Office Procedures
Medical Transcription
Office Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your medical secretary Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Senior Medical Secretary, Microsoft Redmond, Washington

June 2010 – May 2022

Answering phones and taking messages
Transcribing medical dictation
Collecting co-payments and other payments

Associate Medical Secretary, General Electric Boston, Massachusetts

November 2009 – May 2010

Verifying insurance coverage
Preparing and submitting insurance claims
Answering phones and taking messages

Junior Medical Secretary, Microsoft Redmond, Washington

May 2009 – October 2009

Education

University of California, Berkeley, California

Bachelor of Science in Accounting, March, 2009

Skills

Critical Thinking

Relationship Management.

Process Improvement

Innovation

Word Processing

Patient Registration

Patient Scheduling

Filing

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your medical secretary Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Senior Medical Secretary, JPMorgan Chase New York, New York

December 2022 – Present

Maintaining medical office suppliess
Verifying insurances coverage
Answering phones and takin messages

Medical Secretary, Microsoft Redmond, Washington

July 2021 – November 2022

Transcribin medicle dictation
Greetin visitors
Schedulin patient appointmens

Entry Level Medical Secretary, Google Mountain View, California

January 2020 – June 2021

Handling incomming and out-going mail
Preparing chart's for upcoming appointments
Maintaining medical office's supplies

Education

University of Wisconsin, Madison, Wisconsin

MD in Accounting, December, 2019

University of Wisconsin, Madison, Wisconsin

Bachelor of Science in Business Administration, December, 2015

Skills

Research

Decision Making

Conflict Resolution

Self-Motivation

Accounts Payable

Filing

Patient Registration

Medical Terminology

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

medical secretary Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an medical secretary position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Medical Secretary
Amazon
Seattle, Washington

Dear Hiring Committee

I am excited to apply for the Chief Medical Secretary role at Amazon. As a highly skilled Medical Secretary, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.

My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for Amazon. I am eager to join a team that shares my values and work towards a common goal.

Thank you for considering my application for the Chief Medical Secretary position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.

Looking forward to hearing from you,
Roger Roberts
689-116-2285
[email protected]

Roger Roberts

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