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medical secretary: Resume Samples & Writing Guide

Roger Roberts 424 Pine Valley Road, Cameron, MO 64429
[email protected]
689-116-2285

Professional Summary

 Highly organized and detail-oriented Medical Secretary with extensive experience in administrative and clerical support. Proven ability to provide exceptional customer service and ensure accurate and timely completion of all tasks. 

Employment history

Chief Medical Secretary, CVS Health Woonsocket, Rhode Island
May 2013 – Present
  • Handling incoming and outgoing mail
  • Greeting visitors
  • Assisting with medical billing and coding
Associate Medical Secretary, UnitedHealth Group Minnetonka, Minnesota
May 2012 – April 2013
  • Preparing charts for upcoming appointments
  • Collecting co-payments and other payments
  • Providing customer service to patients and their families
Junior Medical Secretary, Walmart Bentonville, Arkansas
October 2011 – April 2012
  • Assisting with medical billing and coding
  • Updating patient information
  • Preparing and submitting insurance claims

Education

University of Maryland, College Park, Maryland
Bachelor of Arts in Medical Office Administration, August, 2011

Skills

Presentation
Communication
Social Media
Customer Service
Office Management.
Telephone Etiquette
Scheduling
Medical Records

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Jonathan Austin 411 Ridge Drive, Bayville, NY 11709
[email protected]
753-215-2444

Employment history

Lead Medical Secretary, Bank of America Charlotte, North Carolina
December 2019 – Present
  • Assisting with other administrative tasks as needed
  • Verifying insurance coverage
  • Preparing and submitting insurance claims
Medical Secretary, Bank of America Charlotte, North Carolina
June 2018 – November 2019
  • Assisting with medical billing and coding
  • Handling incoming and outgoing mail
  • Maintaining medical office supplies
Jr. Medical Secretary, Microsoft Redmond, Washington
December 2017 – May 2018
  • Greeting visitors
  • Updating patient information
  • Assisting with medical billing and coding

Education

University of Florida, Gainesville, Florida
Doctor of Business Administration, October, 2017
University of Florida, Gainesville, Florida
Bachelor of Arts in Human Resources Management, October, 2013

Skills

Quality Assurance
Collaboration
Flexibility
Presentation
Medical Office Procedures
Medical Coding
Scheduling
Receptionist Duties
Brad Ingram 996 Riverview Avenue, Dawson, MN 56232
[email protected]
780-557-0597

Employment history

Chief Medical Secretary, General Electric Boston, Massachusetts
January 2020 – Present
  • Preparing and submitting insurance claims
  • Assisting with other administrative tasks as needed
  • Collecting co-payments and other payments
Medical Secretary, JPMorgan Chase New York, New York
June 2019 – December 2019
  • Providing customer service to patients and their families
  • Preparing and submitting insurance claims
  • Maintaining medical office supplies
Entry Level Medical Secretary, UnitedHealth Group Minnetonka, Minnesota
December 2018 – May 2019
  • Scheduling patient appointments
  • Collecting co-payments and other payments
  • Handling incoming and outgoing mail

Education

University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Accounting, October, 2018

Skills

Organization
Process Improvement
Attention to Detail
Adaptability
Patient Registration
Medical Office Procedures
Medical Terminology
Medical Coding
Paul Harris 41 Forest St., Bushnell, SD 57276
[email protected]
850-589-7327

Employment history

Junior Medical Secretary, General Electric Boston, Massachusetts
October 2021 – July 2022
  • Transcribing medical dictation
  • Answering phones and taking messages
  • Scheduling patient appointments

Education

University of Maryland, College Park, Maryland
Master of Arts in Office Administration, August, 2021
University of Maryland, College Park, Maryland
Bachelor of Science in Accounting, August, 2017

Skills

Interpersonal
Training
Quality Assurance
Presentation
Patient Registration
Data Entry
Medical Billing
Filing
Victor Campbell 732 Laurel St., Floris, IA 52560
[email protected]
664-132-8250

Employment history

Chief Medical Secretary, Apple Cupertino, California
May 2023 – Present
  • Preparing and submitting insurance claims
  • Providing customer service to patients and their families
  • Assisting with medical billing and coding
Associate Medical Secretary, Amazon Seattle, Washington
November 2021 – April 2023
  • Assisting with medical billing and coding
  • Updating patient information
  • Transcribing medical dictation
Jr. Medical Secretary, Amazon Seattle, Washington
May 2021 – October 2021
  • Preparing and submitting insurance claims
  • Updating patient information
  • Answering phones and taking messages

Education

University of Wisconsin, Madison, Wisconsin
Master of Arts in Office Administration, March, 2021
University of Wisconsin, Madison, Wisconsin
Bachelor of Arts in Accounting, March, 2017

Skills

Problem Solving
Relationship Management.
Flexibility
Listening
Accounts Payable
Data Entry
Telephone Etiquette
Receptionist Duties

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medical secretary Job Descriptions; Explained

If you're applying for an medical secretary position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

medical secretary

  • Responsible for the compilation of patients record.
  • Schedules and confirm patient’s appointments and consultations.
  • Interview patients in order to complete documents, case histories and forms
  • Perform various clerical and admin functions such as ordering and maintaining an inventory of medical supplies.
2

medical secretary

  • Generates revenues by completing direct client and third-party billing/ accounts payable; monitoring accounts receivables; initiating collection calls and reminders.
  • Maintains official receipt and forward necessary documents for government transactions
  • Secures information by completing database back-ups.
  • Maintains client confidence and protects operations by keeping information confidential.
  • Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled client and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI’s, CT scans, etc.
  • Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
  • Produces information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.
3

medical secretary

  • Help physicians examine and treat patients, handing them instruments or materials.
  • Verify insurances, referrals for specialist.
  • File charts, organize all current notes.
  • Provides historical reference by developing and utilizing filing and retrieval systems; maintaining client’s records; recording meeting discussions.
4

medical secretary

  • Coordinate with other professionals, such as Surgeons, OB-GYN, and Pediatric Doctors, to ensure job success.
  • Inform physician of patient’s condition.
  • Maintains office supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt.
  • Keeps office equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
5

medical secretary

  • Maintain communication between management departments, medical staff, and department heads by attending committees meetings and coordinating interdepartmental functioning.
  • Conduct administrative staff interviews of recruitment and training of personnel.
  • Prepare meetings agenda items and send an e-calendar invite for all the steakholders.
  • Record and edit the minutes of meetings and distribute to appropriate members with following up the actions.
  • Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
  • Establish work schedules and assignments for admin staff, according to workload, space deem necessary.
  • Develop and maintain computerized record management systems to store and process data such as physicians Manpower Matrix activities and ZBB to produce reports.

medical secretary Job Skills

For an medical secretary position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Word Processing
  • Medical Terminology
  • Medical Coding
  • Electronic Health Records
  • Filing
  • Scheduling
  • Medical Billing
  • Telephone Etiquette
  • Insurance Verification
  • Patient Registration
  • HIPAA Compliance
  • Data Entry
  • Patient Scheduling
  • Accounts Receivable
  • Accounts Payable
  • Medical Records
  • Receptionist Duties
  • Medical Office Procedures
  • Medical Transcription
  • Office Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your medical secretary Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Floyd Fox 773 Highview Drive, Kingsford Heights, IN 46346
[email protected]
719-791-6946

Employment history

Senior Medical Secretary, Microsoft Redmond, Washington
June 2010 – May 2022
  • Answering phones and taking messages
  • Transcribing medical dictation
  • Collecting co-payments and other payments
Associate Medical Secretary, General Electric Boston, Massachusetts
November 2009 – May 2010
  • Verifying insurance coverage
  • Preparing and submitting insurance claims
  • Answering phones and taking messages
Junior Medical Secretary, Microsoft Redmond, Washington
May 2009 – October 2009

Education

University of California, Berkeley, California
Bachelor of Science in Accounting, March, 2009

Skills

Critical Thinking
Relationship Management.
Process Improvement
Innovation
Word Processing
Patient Registration
Patient Scheduling
Filing

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights
  • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
  • Use the gap to talk about positive attributes or additional skills you've learned.
  • Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your medical secretary Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Gary Lewis 722 Hickory St., Parker, ID 83438

Employment history

Senior Medical Secretary, JPMorgan Chase New York, New York
December 2022 – Present
  • Maintaining medical office suppliess
  • Verifying insurances coverage
  • Answering phones and takin messages
Medical Secretary, Microsoft Redmond, Washington
July 2021 – November 2022
  • Transcribin medicle dictation
  • Greetin visitors
  • Schedulin patient appointmens
Entry Level Medical Secretary, Google Mountain View, California
January 2020 – June 2021
  • Handling incomming and out-going mail
  • Preparing chart's for upcoming appointments
  • Maintaining medical office's supplies

Education

University of Wisconsin, Madison, Wisconsin
MD in Accounting, December, 2019
University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Business Administration, December, 2015

Skills

Research
Decision Making
Conflict Resolution
Self-Motivation
Accounts Payable
Filing
Patient Registration
Medical Terminology

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights
  • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
  • Make sure to use a professional email address as part of your contact information.
  • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

medical secretary Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an medical secretary position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Roger
Roberts
[email protected]
689-116-2285
424 Pine Valley Road, Cameron, MO
64429

Chief Medical Secretary
Amazon
Seattle, Washington

Dear Hiring Committee


I am excited to apply for the Chief Medical Secretary role at Amazon. As a highly skilled Medical Secretary, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.


My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for Amazon. I am eager to join a team that shares my values and work towards a common goal.


Thank you for considering my application for the Chief Medical Secretary position. I hope you will allow me to show you what I am capable of bringing to your organization and how we can work together to make an impact on the industry.


Looking forward to hearing from you,
Roger Roberts
689-116-2285
[email protected]

Roger Roberts






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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.