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medical receptionist: Resume Samples & Writing Guide
Professional Summary
An experienced medical receptionist with strong organizational and customer service skills. Skilled in providing administrative support to medical teams while efficiently managing patient visits.
Employment history
Chief Medical Receptionist, Microsoft Redmond, Washington
November 2014 – Present
- Prepare documents and correspondence
- Verify patient insurance coverage
- Manage and coordinate front office activities
Associate Medical Receptionist, General Electric Boston, Massachusetts
May 2013 – October 2014
- Update patient information
- Prepare and maintain medical charts
- Perform other administrative duties as assigned
Junior Medical Receptionist, Bank of America Charlotte, North Carolina
November 2012 – April 2013
- Answer incoming calls and provide assistance
- Collect payments and process insurance claims
- Input patient information into electronic medical records
Education
Cornell University, Ithaca, New York
Bachelor of Arts in Business Administration, September, 2012
Skills
Training
Coaching
Time Management
Problem Solving
Customer Service
Records Management
Data Entry
Inventory Management
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Employment history
Jr. Medical Receptionist, Walmart Bentonville, Arkansas
June 2022 – March 2023
- Assist with medical billing and coding
- Input patient information into electronic medical records
- Prepare and maintain medical charts
Education
Cornell University, Ithaca, New York
Project Management, April, 2022
Skills
Mentoring
Collaboration
Leadership
Supervisory
Cash Handling
Data Entry
Medical Terminology
Customer Service
Professional Summary
Highly organized and detail-oriented Medical Receptionist with extensive experience in administrative and clerical tasks. Proven track record of providing excellent customer service and administrative support to healthcare professionals.
Employment history
Lead Medical Receptionist, UnitedHealth Group Minnetonka, Minnesota
December 2014 – Present
- Prepare and maintain medical charts
- Answer incoming calls and provide assistance
- Update patient information
Medical Receptionist, UnitedHealth Group Minnetonka, Minnesota
December 2013 – November 2014
- Greet and check in patients
- Input patient information into electronic medical records
- Update patient information
Entry Level Medical Receptionist, Bank of America Charlotte, North Carolina
December 2012 – November 2013
- Perform other administrative duties as assigned
- Input patient information into electronic medical records
- Verify patient insurance coverage
Education
Harvard University, Cambridge, Massachusetts
Medical Office Administration, October, 2012
Skills
Teamwork
Conflict Resolution
Critical Thinking
Communication
Typing
HIPAA Compliance
Problem Solving
Multi-tasking
Professional Summary
Dynamic and organized Medical Receptionist with strong customer service and administrative skills. Proven ability to provide an efficient and professional front office experience.
Employment history
Senior Medical Receptionist, Amazon Seattle, Washington
August 2011 – Present
- Collect payments and process insurance claims
- Input patient information into electronic medical records
- Assist with medical billing and coding
Associate Medical Receptionist, CVS Health Woonsocket, Rhode Island
January 2011 – July 2011
- Verify patient insurance coverage
- Input patient information into electronic medical records
- Answer incoming calls and provide assistance
Junior Medical Receptionist, Walmart Bentonville, Arkansas
January 2010 – December 2010
- Manage and coordinate front office activities
- Answer incoming calls and provide assistance
- Perform other administrative duties as assigned
Education
University of Wisconsin, Madison, Wisconsin
Doctor of Business Administration, December, 2009
University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Medical Office Administration, December, 2005
Skills
Written Communication
Supervisory
Teamwork
Reliability
Telephone Etiquette
HIPAA Compliance
Problem Solving
Scheduling
Professional Summary
Highly organized and detail-oriented professional with extensive experience in medical reception. Possesses excellent customer service skills and a strong ability to multi-task in a fast-paced environment.
Employment history
Senior Medical Receptionist, Microsoft Redmond, Washington
November 2009 – Present
- Update patient information
- Manage and coordinate front office activities
- Answer incoming calls and provide assistance
Associate Medical Receptionist, JPMorgan Chase New York, New York
May 2009 – November 2009
- Update patient information
- Schedule appointments
- Verify patient insurance coverage
Entry Level Medical Receptionist, JPMorgan Chase New York, New York
November 2008 – April 2009
- Answer incoming calls and provide assistance
- Perform other administrative duties as assigned
- Manage and coordinate front office activities
Education
University of Michigan, Ann Arbor, Michigan
Master of Science in Office Administration, September, 2008
University of Michigan, Ann Arbor, Michigan
Bachelor of Science in Accounting, September, 2004
Skills
Training
Coaching
Emotional Intelligence
Innovation
Filing
Records Management
Computer Literacy
Insurance Verification
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medical receptionist Job Descriptions; Explained
If you're applying for an medical receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.
When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.
11
medical receptionist
- Performed other various office duties – Including daily mail runs, ordering stationery, end-of-day account balancing, etc.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Managed office logistics by scheduling appointments, maintaining files and collecting payments
12
medical receptionist
- Check patients in and out of the multi-physician practice, including scheduling appointments, collecting co-pays/deductibles and applying CPT and ICD-10 codes
- Answer phone calls, emails and patient messages via the EMR portal
- Verify insurance coverage for all new patients and monitor existing patients’ insurance coverage for potential changes
- Demonstrate proficiency in taking patient medical histories and vital signs
- Ensure the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
13
medical receptionist / administrative assistant
- Front desk reception and administrative duties for specialists and GP’s
- Management of confidential patient records
- Making outbound and receiving inbound calls including scheduling patient appointments
- Processing payments and invoicing receipts, completing end of day account settlement
- Initial triaging of emergency patients presenting to medical practice
- Liaising with referring doctors, hospital staff, medical representatives and Medicare
14
senior medical receptionist
- Booking appointments, using Best Practice, taking phone calls
- Responsible for opening of the Practice, preparing rooms
- Welcoming patients and establishing a rapport
- Mixed billing Practice
- Scanning, emails, faxes, petty cash, eftpos transactions
- Private billing using Tyro for refund through Medicare
- Bulk billing to Medicare and DVA, Work cover billing, OSHC billing, private billing of excisions, biopsy, and cosmetic procedures
15
medical receptionist
- Meet and greet patients and visitors providing an outstanding level of service
- Schedule and effective management of patient bookings
- Processing accounts using Pracsoft/Medical Director
- Process referrals to Specialists
- Ordering clinic and stationary supplies
- Autoclaving of all surgical instruments
- Preparing injectables for doctors
medical receptionist Job Skills
For an medical receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.
How to include technical skills in your resume:
Technical skills are a set of specialized abilities and knowledge required to perform a particular job
effectively. Some examples of technical skills are data analysis, project management, software proficiency,
and programming languages, to name a few.
Add the technical skills that will get hired in your career
field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills
section of the builder, manually write in the skill or simply click on "Add more skills". This will
automatically generate the best skills for your career field, choose your skill level, and hit "Save &
Next."
- Computer Literacy
- Data Entry
- Microsoft Office
- Scheduling
- Medical Terminology
- Records Management
- Filing
- Typing
- Receptionist Duties
- Telephone Etiquette
- Multi-tasking
- Insurance Verification
- HIPAA Compliance
- Customer Service
- Cash Handling
- Time Management
- Document Preparation
- Problem Solving
- Attention to Detail
- Inventory Management
- Data Analysis.
How to include soft skills in your resume:
Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including
soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your
problem-solving abilities and show that you navigate challenges and changes in the workplace
efficiently.
Add competitive soft skills to make your resume stand-out to recruiters! Simply select
your preferred resume template in the skills section, enter the skills manually or use the "Add more skills"
option. Our resume builder will generate the most relevant soft skills for your career path. Choose your
proficiency level for each skill, and then click "Save & Next" to proceed to the next section.
- Communication
- Interpersonal
- Leadership
- Time Management
- Problem Solving
- Decision Making
- Critical Thinking
- Creativity
- Adaptability
- Teamwork
- Organization
- Planning
- Public Speaking
- Negotiation
- Conflict Resolution
- Research
- Analytical
- Attention to Detail
- Self-Motivation
- Stress Management
- Collaboration
- Coaching
- Mentoring
- Listening
- Networking
- Strategic Thinking
- Negotiation
- Emotional Intelligence
- Adaptability
- Flexibility
- Reliability
- Professionalism
- Computer Literacy
- Technical
- Data Analysis
- Project Management
- Customer Service
- Presentation
- Written Communication
- Social Media
- Troubleshooting
- Quality Assurance
- Collaboration
- Supervisory
- Risk Management
- Database Management
- Training
- Innovation
- Documentation
- Accounting
- Financial Management
- Visualization
- Reporting
- Business Acumen
- Process Improvement
- Documentation
- Relationship Management.
How to Improve Your medical receptionist Resume
Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.
Marcus Austin 890 Ridgeview Drive, Rozel, KS 67574
Employment history
Chief Medical Receptionist, Google Mountain View, California
January 2020 – May 2022
- Verify patient insurance coverage
- Prepare documents and correspondence
- Assist with medical billing and coding
Associate Medical Receptionist, Bank of America Charlotte, North Carolina
July 2019 – December 2019
- Schedule appointments
- Prepare and maintain medical charts
- Manage and coordinate front office activities
Junior Medical Receptionist, JPMorgan Chase New York, New York
July 2018 – June 2019
- Input patient information into electronic medical records
- Prepare documents and correspondence
- Update patient information
Education
Stanford University, Stanford, California
Bachelor of Arts in Accounting, May, 2018
Skills
Research
Negotiation
Customer Service
Negotiation
Computer Literacy
Scheduling
Customer Service
Inventory Management
Provide your Contact Information and Address Year Gaps
Always explain any gaps in your work history to your advantage.
Key Insights- Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
- Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.
How to Optimize Your medical receptionist Resume
Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.
Employment history
Chief Medical Receptionist, UnitedHealth Group Minnetonka, Minnesota
July 2023 – Present
- Collet payments and proccess insurance claims
- Prepare document's and correspondence
- Verifiy patient insurance covergae
Medical Receptionist, Google Mountain View, California
January 2022 – June 2023
- Greet and check in patiants
- Assit with medical billing an coding
- Perform other administratie duties as assigne
Entry Level Medical Receptionist, Amazon Seattle, Washington
August 2020 – December 2021
- "I went to the store and bought some apples
- I went too the store, and bought some apples.
Education
Harvard University, Cambridge, Massachusetts
Human Resources, June, 2020
Skills
Supervisory
Analytical
Visualization
Attention to Detail
Scheduling
Document Preparation
Medical Terminology
HIPAA Compliance
Include Job Descriptions and Avoid Bad Grammar
Avoid sending a wrong first impression by proofreading your resume.
Key Insights- Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
- Before submitting your resume, double check to avoid typos.
medical receptionist Cover Letter Example
A cover letter can be a valuable addition to your job application when applying for an medical receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.
Chief Medical Receptionist
CVS Health
Woonsocket, Rhode Island
CVS Health
Woonsocket, Rhode Island
Greetings CVS Health Hiring Team
I am a results-driven Medical Receptionist with 11 years of experience in Administrative & Clerical. I am excited to submit my application for the Chief Medical Receptionist role at CVS Health, where I believe I can make a valuable contribution to your team.
Throughout my life, I have pursued my passion for Records Management and have gained experience in this field as a result. This experience has given me valuable skills such as Training and Coaching, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Medical Receptionist and help your organization achieve its well determined goals.
I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.
Kindest regards,
Tom Hall
667-747-5837
[email protected]
Tom Hall
Showcase your most significant accomplishments and qualifications with this cover
letter.
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Build your Resume in 15 minutes
Give yourself the best chance of standing out from the
competition!
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.
Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.