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front office medical assistant: Resume Samples & Writing Guide

Cal Davis 403 Dogwood St., San Buenaventura, CA 93009
caldavis@icloud.com
840-426-4667

Professional Summary

 Highly organized and detail-oriented Front Office Medical Assistant with excellent customer service and communication skills. Experienced in providing administrative and clerical support to medical offices. 

Employment history

Lead Front Office Medical Assistant, JPMorgan Chase New York, New York
August 2014 – Present
  • Greet and check in patients
  • Prepare and process medical forms, reports, and correspondence
  • Assist with medical office procedures
Associate Front Office Medical Assistant, JPMorgan Chase New York, New York
February 2013 – July 2014
  • Enter patient information into computer system
  • Answer phones and schedule appointments
  • Manage medical office supplies
Junior Front Office Medical Assistant, Microsoft Redmond, Washington
September 2011 – January 2013
  • Maintain patient confidentiality
  • Process patient insurance and payment information
  • Answer phones and schedule appointments

Education

University of Florida, Gainesville, Florida
Bachelor of Arts in Accounting, July, 2011

Skills

Relationship Management.
Database Management
Reliability
Supervisory
Office Management
Phone Etiquette
Multi-tasking
Medical Records

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Vincent Smith 15 Hickory Hill Avenue, Percy, IL 62272
vincent-smith@hotmail.com
862-184-6202

Employment history

Senior Front Office Medical Assistant, Walmart Bentonville, Arkansas
March 2020 – Present
  • Manage medical office supplies
  • Follow up with insurance companies
  • Process patient insurance and payment information
Associate Front Office Medical Assistant, CVS Health Woonsocket, Rhode Island
August 2019 – February 2020
  • Process patient insurance and payment information
  • Perform general administrative tasks as needed
  • Enter patient information into computer system
Junior Front Office Medical Assistant, Amazon Seattle, Washington
August 2018 – July 2019
  • Prepare and maintain patient medical records
  • Follow up with insurance companies
  • Prepare and send reminder notices

Education

University of Florida, Gainesville, Florida
Office Management, July, 2018

Skills

Communication
Teamwork
Public Speaking
Leadership
Filing
Customer Service
Multi-tasking
Computer Skills
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Adam Long 492 Park Place, Foristell, MO 63348
longadam30@aol.com
648-708-1585

Professional Summary

 Highly organized and detail-oriented Front Office Medical Assistant with extensive experience in administrative and clerical duties. Proven ability to provide excellent customer service and ensure smooth day-to-day operations in a medical setting. 

Employment history

Lead Front Office Medical Assistant, Microsoft Redmond, Washington
April 2012 – Present
  • Prepare and deliver patient education materials
  • Assist with billing and coding
  • Follow up with insurance companies
Front Office Medical Assistant, CVS Health Woonsocket, Rhode Island
April 2011 – March 2012
  • Assist with billing and coding
  • Greet and check in patients
  • Prepare and deliver patient education materials
Jr. Front Office Medical Assistant, CVS Health Woonsocket, Rhode Island
October 2009 – March 2011
  • Assist with billing and coding
  • Assist with medical office procedures
  • Maintain patient confidentiality

Education

Cornell University, Ithaca, New York
Accounting, September, 2009

Skills

Business Acumen
Adaptability
Attention to Detail
Technical
Scheduling
Data Entry
Reception
Organizational Skills
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Barry Green 971 Alderwood Drive, Shubuta, MS 39360
green-barry@hotmail.com
812-923-3933

Professional Summary

 Highly organized and detail-oriented Front Office Medical Assistant with extensive experience in administrative and clerical support. Proven ability to provide exceptional customer service and ensure efficient office operations. 

Employment history

Senior Front Office Medical Assistant, Amazon Seattle, Washington
October 2010 – Present
  • Perform general administrative tasks as needed
  • Collect patient co-payments and balances
  • Enter patient information into computer system
Associate Front Office Medical Assistant, Amazon Seattle, Washington
October 2009 – September 2010
  • Process patient insurance and payment information
  • Answer phones and schedule appointments
  • Assist with billing and coding
Entry Level Front Office Medical Assistant, Amazon Seattle, Washington
October 2008 – September 2009
  • Greet and check in patients
  • Answer phones and schedule appointments
  • Assist with medical office procedures

Education

University of Michigan, Ann Arbor, Michigan
MD in Business Administration, August, 2008
University of Michigan, Ann Arbor, Michigan
Bachelor of Arts in Office Administration, September, 2004

Skills

Professionalism
Networking
Collaboration
Time Management
Medical Records
Organizational Skills
Typing
Insurance Verification
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Jeff Griffin 617 Evergreen Avenue, Mahinahina, HI 96761
griffin.jeff@zoho.com
860-492-4608

Professional Summary

 Highly organized and detail-oriented Front Office Medical Assistant with excellent customer service and administrative skills. Proven ability to effectively manage multiple tasks and prioritize workloads while ensuring accuracy and timeliness. 

Employment history

Lead Front Office Medical Assistant, Microsoft Redmond, Washington
February 2012 – Present
  • Process patient insurance and payment information
  • Prepare and deliver patient education materials
  • Prepare and send reminder notices
Front Office Medical Assistant, Apple Cupertino, California
August 2010 – January 2012
  • Manage medical office supplies
  • Assist with medical office procedures
  • Maintain patient confidentiality
Jr. Front Office Medical Assistant, UnitedHealth Group Minnetonka, Minnesota
August 2009 – July 2010
  • Collect patient co-payments and balances
  • Manage medical office supplies
  • Prepare and deliver patient education materials

Education

University of California, Berkeley, California
Bachelor of Arts in Medical Office Administration, June, 2009

Skills

Documentation
Social Media
Visualization
Public Speaking
Data Entry
Record Keeping
Phone Etiquette
Multi-tasking
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front office medical assistant Job Descriptions; Explained

If you're applying for an front office medical assistant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

front office medical assistant

  • Schedule 35 to 65 patients daily in a 15 bed, 5 procedure room facility for 12 gastroenterologists to perform colonoscopy’s, endoscopy’s and flex sigmoidoscopy’s
  • Admit patients upon arrival professionally and efficiently from start of check in on EMR (Athena) and verifying all documentation is signed and charted accurately prior to giving the chart to admitting nurse. 
  • Create and verify the daily surgery schedule for the next day and up to 2 to 5 days out using excel and EMR (Athena and GMED). Check for any additions or cancellations the day of and inform charge nurse of all changes, reasons why and for any staffing changes that need to be made.
  • Prepare all charts for the next day and in excess of 2 to 5 days, including sanitizing, prepare all packets that are inserted into the charts prior to adding the individual patients info, date stamp, label all paperwork with patients name, DOB, Dr. and DOS.  
  • Verifying all authorizations and insurances are current along with Doctors H and P’s.
  • Answer heavy phones. 
  • Coordinate the Dr’s schedules with their practices to ensure all schedules are up to date. 
2

front office medical assistant

  • Communicate with the Anesthesiologist’s group that the Anesthesiologist’s schedules are correct and current for the next day.  
  • Confirm at the end of the day with the Anesthesiologist group that all procedures with anesthesia were documented accurately
  • Assist the Clinical Director and the Assistant Clinical Director with any requests they may have in regards to the Doctor’s schedules,  patient concerns, patient charts and any other requests they have for patient care.  
  • In charge of the Environment of Care for the facility 
  • Accounts receivable, daily deposit and prepare and send out all accounts payable as requested by Clinical Director. 
  • Communicate with admitting and recovery nurses in regards to patient care, transportation, Dr’s daily schedule in regards to the procedure times and changes that may occur throughout the day and informing patients of such info as effectively and efficiently as possible. 
  • At the end of the day, disinfect all areas of the front office. 

front office medical assistant Job Skills

For an front office medical assistant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Skills
  • Word Processing
  • Microsoft Office
  • Data Entry
  • Customer Service
  • Scheduling
  • Medical Terminology
  • Billing
  • Insurance Verification
  • Medical Records
  • Reception
  • Filing
  • Organizational Skills
  • Phone Etiquette
  • Time Management
  • Multi-tasking
  • Typing
  • Record Keeping
  • Office Management
  • Record Management

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your front office medical assistant Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Zack Fox 857 Meadow Lane, Heflin, LA 71039
zackfox80@zoho.com
897-230-3093

Employment history

Senior Front Office Medical Assistant, Walmart Bentonville, Arkansas
December 2012 – May 2022
  • Enter patient information into computer system
  • Perform general administrative tasks as needed
  • Maintain patient confidentiality
Associate Front Office Medical Assistant, JPMorgan Chase New York, New York
June 2012 – November 2012
  • Prepare and process medical forms, reports, and correspondence
  • Perform general administrative tasks as needed
  • Greet and check in patients
Jr. Front Office Medical Assistant, Google Mountain View, California
June 2011 – May 2012

    Education

    Cornell University, Ithaca, New York
    Doctor of Office Administration, April, 2011
    Cornell University, Ithaca, New York
    Bachelor of Arts in Accounting, April, 2007

    Skills

    Attention to Detail
    Problem Solving
    Flexibility
    Decision Making
    Customer Service
    Billing
    Data Entry
    Word Processing

    Unexplained Year Gaps and Missing Job Experiences are a No-no

    Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

    Key Insights
    • It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
    • Use the gap to talk about positive attributes or additional skills you've learned.
    • Be honest and straightforward about the gap and explain it using a professional summary.

    How to Optimize Your front office medical assistant Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Zoe Smith 942 Hillside Avenue, McFall, MO 64657

    Employment history

    Junior Front Office Medical Assistant, Bank of America Charlotte, North Carolina
    December 2021 – September 2022
    • Proces patient insuranc and payment informations
    • Prepare and proces medical forms, report, and correspondences
    • Prepare and maintaines patient medical records

    Education

    Harvard University, Cambridge, Massachusetts
    Bachelor of Arts in Business Administration, October, 2021

    Skills

    Mentoring
    Written Communication
    Reliability
    Computer Literacy
    Microsoft Office
    Record Management
    Multi-tasking
    Computer Skills

    Avoid Spelling Mistakes and Include your Contact Information

    Missing contact information prevents recruiters from understanding you're the best fit for the position.

    Key Insights
    • Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
    • Make sure to use a professional email address as part of your contact information.
    • Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

    front office medical assistant Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an front office medical assistant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Cal
    Davis     caldavis@icloud.com
    840-426-4667
    403 Dogwood St., San Buenaventura, CA
    93009

    Lead Front Office Medical Assistant
    General Electric
    Boston, Massachusetts

    To the Recruitment Team at General Electric


    I am a highly motivated Front Office Medical Assistant with 12 years of experience in Administrative & Clerical. I am excited to submit my application for the Lead Front Office Medical Assistant position at General Electric, where I believe my skills and expertise would be an excellent fit.


    As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Relationship Management. and Database Management that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Administrative & Clerical to the role and contribute to your organization's success.


    Thank you for considering my application for the Lead Front Office Medical Assistant role at your organization. I am dedicated to continuous improvement, and elated about the opportunity to join your team and work towards achieving our shared goals together.


    Cordially,
    Cal Davis
    840-426-4667
    caldavis@icloud.com

    Cal Davis






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