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enrollment specialist: Resume Samples & Writing Guide

Roy Vaughn 451 Highland Avenue, East Village, CT 06491
vaughnroy44@aol.com
853-256-8591

Employment history

Lead Enrollment Specialist, Microsoft Redmond, Washington
October 2019 – Present
  • Maintain student records and data in database systems
  • Assist with the development of marketing materials
  • Monitor student progress and provide guidance and support
Enrollment Specialist, Google Mountain View, California
April 2019 – October 2019
  • Coordinate enrollment activities with other departments
  • Process student applications and enrollments
  • Maintain up-to-date knowledge of enrollment policies and procedures
Junior Enrollment Specialist, CVS Health Woonsocket, Rhode Island
April 2018 – March 2019
  • Participate in outreach activities to promote enrollment
  • Assist with the development of marketing materials
  • Maintain student records and data in database systems

Education

Harvard University, Cambridge, Massachusetts
Doctor of Accounting, February, 2018
Harvard University, Cambridge, Massachusetts
Bachelor of Arts in Accounting, February, 2014

Skills

Listening
Process Improvement
Organization
Leadership
Database Management
Calendar Management
Data Management
Document Preparation

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Cal Miller 632 Valley View Drive, Harrison, IL 62966
calmiller@protonmail.com
707-632-0924

Employment history

Lead Enrollment Specialist, Apple Cupertino, California
November 2016 – Present
  • Generate reports and analyze data related to enrollment and student records
  • Assist with the development of marketing materials
  • Maintain student records and data in database systems
Associate Enrollment Specialist, JPMorgan Chase New York, New York
May 2015 – October 2016
  • Process student applications and enrollments
  • Monitor student progress and provide guidance and support
  • Generate reports and analyze data related to enrollment and student records
Junior Enrollment Specialist, Google Mountain View, California
November 2014 – April 2015
  • Provide customer service to students and families
  • Resolve student inquiries and complaints
  • Develop and implement enrollment strategies

Education

Harvard University, Cambridge, Massachusetts
Business Administration, September, 2014

Skills

Reliability
Documentation
Business Acumen
Time Management
Database Management
Data Management
Word Processing
Document Control.
Harry Vaughn 321 Park Avenue, Dean, TX 76305
vaughnharry@gmail.com
605-940-9570

Employment history

Lead Enrollment Specialist, Microsoft Redmond, Washington
December 2016 – Present
  • Assist with the preparation of enrollment reports
  • Communicate with students and parents to provide information and answer questions
  • Monitor student progress and provide guidance and support
Associate Enrollment Specialist, General Electric Boston, Massachusetts
December 2015 – November 2016
  • Generate reports and analyze data related to enrollment and student records
  • Resolve student inquiries and complaints
  • Participate in outreach activities to promote enrollment
Jr. Enrollment Specialist, Microsoft Redmond, Washington
July 2014 – November 2015
  • Participate in outreach activities to promote enrollment
  • Resolve student inquiries and complaints
  • Assist with the development of marketing materials

Education

University of Texas, Austin, Texas
Bachelor of Science in Accounting, May, 2014

Skills

Database Management
Quality Assurance
Interpersonal
Networking
Microsoft Office
Filing
Word Processing
Data Analysis
Luke Davis 50 Park Place, Burnside, AZ 86505
lukedavis@yandex.com
645-740-8169

Employment history

Chief Enrollment Specialist, Amazon Seattle, Washington
December 2020 – Present
  • Resolve student inquiries and complaints
  • Generate reports and analyze data related to enrollment and student records
  • Process student applications and enrollments
Associate Enrollment Specialist, Walmart Bentonville, Arkansas
June 2020 – November 2020
  • Coordinate enrollment activities with other departments
  • Assist with the development of marketing materials
  • Collaborate with other departments to ensure enrollment processes are efficient and effective
Junior Enrollment Specialist, Walmart Bentonville, Arkansas
November 2019 – May 2020
  • Coordinate enrollment activities with other departments
  • Provide customer service to students and families
  • Prepare and submit required documents for student enrollment

Education

Stanford University, Stanford, California
Bachelor of Arts in Office Administration, October, 2019

Skills

Business Acumen
Social Media
Supervisory
Customer Service
Document Preparation
Filing
Office Management
Microsoft Excel
Barry Edwards 276 Parkview Drive, Albion, NE 68620
edwardsbarry63@outlook.com
838-127-8543

Professional Summary

 Highly organized and detail-oriented Enrollment Specialist with extensive experience in administrative and clerical operations. Proven ability to maintain accurate and up-to-date records while providing excellent customer service. 

Employment history

Senior Enrollment Specialist, JPMorgan Chase New York, New York
August 2013 – Present
  • Collaborate with other departments to ensure enrollment processes are efficient and effective
  • Resolve student inquiries and complaints
  • Participate in outreach activities to promote enrollment
Enrollment Specialist, CVS Health Woonsocket, Rhode Island
August 2012 – July 2013
  • Provide customer service to students and families
  • Maintain up-to-date knowledge of enrollment policies and procedures
  • Communicate with students and parents to provide information and answer questions
Junior Enrollment Specialist, General Electric Boston, Massachusetts
August 2011 – July 2012
  • Collaborate with other departments to ensure enrollment processes are efficient and effective
  • Coordinate enrollment activities with other departments
  • Prepare and submit required documents for student enrollment

Education

Harvard University, Cambridge, Massachusetts
Master of Arts in Accounting, June, 2011
Harvard University, Cambridge, Massachusetts
Bachelor of Arts in Business Administration, June, 2007

Skills

Documentation
Supervisory
Database Management
Flexibility
Data Analysis
Data Management
Reception
Scanning

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enrollment specialist Job Descriptions; Explained

If you're applying for an enrollment specialist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

enrollment specialist

  • Received inbound & Outbound calls and directed them to the appropriate departments.
  • Assisted prospective and current members with choosing Medicare health plans.
  • Reviewed plan information with the current and prospective members.
  • Maintained communication with member services departments and supervisors.
  • Assisted with health assessments and entered new customer’s profiles into the database. 
2

enrollment specialist

  • Assist customers in understanding their options, enrolling in health plans, and determining eligibility for Subsidies and tax credits
  • Using Meds software and IQS software determine which managed care program the beneficiary can choose from. 
  •  Handles telephone communication and written correspondence with providers, and fiscal intermediaries in an efficient and effective manner that facilitates the Provider Enrollment process.
  • Correct applications to verify enrollment, Make adjustments to Insurance plans, Assist with Manged care, Physicians or Dentist.
  • Communicate with third party insurance agencies to manage Enrollment, Specialize in Polices, Adhere to a Call Queue, Assist with locating Primary care physicians, Hospitals, and or Behavioral  
3

enrollment specialist

  • Over sees their preparation, processing and maintenance of new members and re-enrollees.
  • Assigning PCP’s to qualifying members. 
  • Enter, update, and review data to ensure correct data are available by utilizing the State’s Rosters. 
  • Understand, explain, and document Medicare and Medicaid needs to employees and members.
  • Seek information where gaps of coverage are identified.
4

enrollment specialist

  • Lead a group of “New Hires” for training purposes.
  • Correspond with Tier manager to ensure call flow.
  • Gather clients information via telephone over a recorded line.
  • Enroll clients into HMO, PPO, and Medicare Advantage health plans.
  • 2nd place in Top 3 Enrollment Specialist out of a group of 25

enrollment specialist Job Skills

For an enrollment specialist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Data Analysis
  • Microsoft Office
  • Microsoft Excel
  • Word Processing
  • Customer Service
  • Filing
  • Typing
  • Scheduling
  • Records Management
  • Data Management
  • Reception
  • Scanning
  • Document Preparation
  • Database Management
  • Calendar Management
  • Administrative Support
  • Office Administration
  • Administrative Tasks
  • Office Management
  • Document Control.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your enrollment specialist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Francis White 265 Sunnyvale Drive, Beltsville, MD 20697

Employment history

Senior Enrollment Specialist, Walmart Bentonville, Arkansas
January 2020 – May 2022
  • Develop and implement enrollment strategies
  • Resolve student inquiries and complaints
  • Maintain up-to-date knowledge of enrollment policies and procedures
Enrollment Specialist, CVS Health Woonsocket, Rhode Island
August 2018 – December 2019
  • Assist with the development of marketing materials
  • Generate reports and analyze data related to enrollment and student records
  • Resolve student inquiries and complaints
Entry Level Enrollment Specialist, JPMorgan Chase New York, New York
August 2017 – July 2018
  • Maintain up-to-date knowledge of enrollment policies and procedures
  • Provide customer service to students and families
  • Process student applications and enrollments

Education

Harvard University, Cambridge, Massachusetts
Bachelor of Science in Accounting, June, 2017

Skills

Creativity
Emotional Intelligence
Project Management
Stress Management
Calendar Management
Scanning
Scheduling
Word Processing

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your enrollment specialist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Yolie Roberts 613 Birch St., Downey, ID 83234
robertsyolie@inbox.com
922-069-6580

Professional Summary

 Dynamic and organized Enrollment Specialist with extensive experience in administrative and clerical support. Proven track record of managing complex enrollment processes, ensuring accuracy and efficiency. 

Employment history

Lead Enrollment Specialist, Google Mountain View, California
January 2011 – Present
  • Provide customer service to student's and familie's
  • Collaborate with other department's to ensure enrollment process's are efficient and effective
  • Coordinate enrollment activitie's with other department's
Associate Enrollment Specialist, Amazon Seattle, Washington
July 2010 – December 2010
  • Proccess student applications and enrolments
  • Generate report's and analyse data related to enrolment and student record's
  • Provide customer service too students and familie's
Junior Enrollment Specialist, Microsoft Redmond, Washington
December 2009 – June 2010
  • "I have been to the store today"
  • "I have been too the store today"

Education

University of California, Berkeley, California
Office Administration, November, 2009

Skills

Flexibility
Strategic Thinking
Problem Solving
Public Speaking
Administrative Support
Typing
Data Management
Data Analysis

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

enrollment specialist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an enrollment specialist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Roy
Vaughn
vaughnroy44@aol.com
853-256-8591
451 Highland Avenue, East Village, CT
06491

Lead Enrollment Specialist
Google
Mountain View, California

To the Hiring Team at Google


I am a highly motivated and experienced Enrollment Specialist with 5 years of experience in Administrative & Clerical. I am excited to apply for the Lead Enrollment Specialist position at Google, where I am confident that I can contribute to your organization's success.


As someone who has always been committed to making a positive impact on the world, I have pursued opportunities to contribute to my community through my work wherever I may be. My experience in this field has equipped me with the skills and knowledge necessary to succeed throughout my life and I am confident that they will help me to bring my passion and expertise to your organization and help drive your success.


I appreciate the time and consideration you have given my application. I am confident that if we work together we could achieve great things and so I look forward to the opportunity to join your team.


Your time is appreciated,
Roy Vaughn
853-256-8591
vaughnroy44@aol.com

Roy Vaughn






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.