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counter clerk: Resume Samples & Writing Guide

Roy Nelson

271 Laurel St., Brush, CO 80723
[email protected]
906-784-1338

Professional Summary

 A detail-oriented and organized Counter Clerk with a strong commitment to customer service and satisfaction. Experienced in managing and processing customer transactions efficiently and accurately. 

Employment history

Chief Counter Clerk, Google Mountain View, California
August 2011 – Present
  • Complete daily reports and paperwork
  • Process customer returns and exchanges
  • Maintain a clean and organized work area
Associate Counter Clerk, Microsoft Redmond, Washington
August 2010 – July 2011
  • Process payments accurately and efficiently
  • Balance the cash drawer at the end of the shift
  • Operate cash registers and handle cash transactions
Entry Level Counter Clerk, CVS Health Woonsocket, Rhode Island
March 2009 – July 2010
  • Maintain product knowledge
  • Assist with opening and closing duties
  • Greet customers and provide excellent customer service

Education

University of California, Berkeley, California
Master of Science in Business Administration, January, 2009
University of California, Berkeley, California
Bachelor of Arts in Medical Office Administration, January, 2005

Skills

Quality Assurance
Coaching
Leadership
Training
Record Keeping
Receptionist Duties
Inventory Management
Telephone Skills

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Xavier Brown

951 Millwood Drive, Eagle Lake, MN 56024
[email protected]
925-725-0378

Employment history

Chief Counter Clerk, Apple Cupertino, California
November 2014 – Present
  • Assist customers with special orders
  • Process credit card and check payments
  • Balance the cash drawer at the end of the shift
Associate Counter Clerk, Microsoft Redmond, Washington
May 2014 – October 2014
  • Greet customers and provide excellent customer service
  • Maintain a clean and organized work area
  • Maintain product knowledge
Junior Counter Clerk, CVS Health Woonsocket, Rhode Island
May 2013 – April 2014
  • Maintain product knowledge
  • Balance the cash drawer at the end of the shift
  • Process customer returns and exchanges

Education

Stanford University, Stanford, California
Bachelor of Arts in Accounting, March, 2013

Skills

Problem Solving
Mentoring
Training
Networking
Scanning
Telephone Skills
Cash Handling
Faxing

Zack Bailey

213 Summerwood Drive, Manley, NE 68403
[email protected]
638-598-1314

Employment history

Senior Counter Clerk, Walmart Bentonville, Arkansas
September 2018 – Present
  • Balance the cash drawer at the end of the shift
  • Operate cash registers and handle cash transactions
  • Assist with inventory control
Counter Clerk, Microsoft Redmond, Washington
September 2017 – August 2018
  • Process customer returns and exchanges
  • Operate cash registers and handle cash transactions
  • Maintain product knowledge
Jr. Counter Clerk, General Electric Boston, Massachusetts
March 2017 – August 2017
  • Process payments accurately and efficiently
  • Stock shelves and restock merchandise
  • Assist with inventory control

Education

University of Maryland, College Park, Maryland
Business Administration, January, 2017

Skills

Listening
Documentation
Time Management
Technical
Cash Handling
Receptionist Duties
Microsoft Excel
Inventory Management

Ian King

144 Valley View Drive, Elmdale, MN 56314
[email protected]
673-949-8963

Employment history

Chief Counter Clerk, UnitedHealth Group Minnetonka, Minnesota
May 2020 – Present
  • Process payments accurately and efficiently
  • Assist with inventory control
  • Operate cash registers and handle cash transactions
Associate Counter Clerk, Amazon Seattle, Washington
May 2019 – April 2020
  • Maintain a clean and organized work area
  • Assist customers with special orders
  • Process credit card and check payments
Junior Counter Clerk, CVS Health Woonsocket, Rhode Island
November 2017 – April 2019
  • Answer customer inquiries and provide information
  • Assist with opening and closing duties
  • Process payments accurately and efficiently

Education

Harvard University, Cambridge, Massachusetts
MD in Human Resources Management, September, 2017
Harvard University, Cambridge, Massachusetts
Bachelor of Arts in Office Administration, September, 2013

Skills

Organization
Written Communication
Professionalism
Project Management
Telephone Skills
Scheduling
Customer Service
Word Processing

Albert Ingram

573 Holly Avenue, Commerce, OK 74339
[email protected]
604-182-2882

Professional Summary

 A motivated and organized Counter Clerk with excellent customer service skills and a knack for problem solving. Highly experienced in clerical work, data entry, and administrative tasks. 

Employment history

Lead Counter Clerk, JPMorgan Chase New York, New York
January 2015 – Present
  • Answer customer inquiries and provide information
  • Balance the cash drawer at the end of the shift
  • Assist customers with special orders
Counter Clerk, Google Mountain View, California
August 2013 – December 2014
  • Process payments accurately and efficiently
  • Process customer returns and exchanges
  • Assist with opening and closing duties
Junior Counter Clerk, Bank of America Charlotte, North Carolina
August 2012 – July 2013
  • Assist customers with special orders
  • Process payments accurately and efficiently
  • Follow store policies and procedures

Education

Cornell University, Ithaca, New York
Master of Arts in Business Administration, June, 2012
Cornell University, Ithaca, New York
Bachelor of Science in Business Administration, June, 2008

Skills

Reporting
Accounting
Emotional Intelligence
Conflict Resolution
Database Management.
Inventory Management
Typing
Customer Service

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counter clerk Job Descriptions; Explained

If you're applying for an counter clerk position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

counter clerk

  • Answer telephones, direct calls, and take messages.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Process and prepare documents, such as business or government forms and expense reports.
  • Monitor and direct the work of lower-level clerks.
  • Inventory and order materials, supplies, and services.
2

counter clerk

  • Handled accounts receivables for wholesale commercial accounts
  • Responsible for writing, processing and final packaging of customer orders
  • Tasked with clerical and administrative duties including receiving administered calls throughout the day, and meticulous record keeping
  • Responsible for opening and closing the office daily
  • Supervise and provide intensive training and evaluate new employees
  • makes sure to cater customer concerns
  • provides financial analysis and written reports on sales every month and every quarter of the year
3

counter clerk

  • Confer with customers in person to provide information about products or services.
  • Take and expedite orders.
  • Determine charges for products requested, collect deposits or payments, or arrange for billing.
  • handles bank to bank transaction daily as well as troubleshooting concerns with the branch
4

counter clerk

  • Prepare daily sales report as performance productivity of the store.
  • Sells assertively to achieve sales budget while specializing in a particular brand.
  • Attend customers’ requirements and complaints with utmost courtesy. 
  • Handle cash and credit card report.
  • Creates a favorable image for the company by being thoroughly knowledgeable, properly groomed, well-spoken, good manner and courteous at all times.
5

counter clerk/manager

  • Determine charges for services requested, collect deposits, payments, and arrange for billing.
  • Solicit sales of new or additional services and products.
  • Take in customer orders, answering questions and helping them get to the best option available. 
  • Listen to customer concerns, feedback and work with them to make their experience even better. 

counter clerk Job Skills

For an counter clerk position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Word Processing
  • Data Entry
  • Typing
  • Filing
  • Scanning
  • Copying
  • Record Keeping
  • Office Administration
  • Microsoft Office
  • Microsoft Word
  • Microsoft Excel
  • Outlook
  • Scheduling
  • Telephone Skills
  • Receptionist Duties
  • Customer Service
  • Multi-tasking
  • Faxing
  • Inventory Management
  • Cash Handling
  • Database Management.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your counter clerk Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Frank White

108 Oakview Drive, Reeves, LA 70658

Employment history

Lead Counter Clerk, General Electric Boston, Massachusetts
May 2013 – May 2022
  • Assist with opening and closing duties
  • Assist customers with special orders
  • Process payments accurately and efficiently
Associate Counter Clerk, Google Mountain View, California
November 2011 – April 2013
  • Assist with inventory control
  • Maintain product knowledge
  • Balance the cash drawer at the end of the shift
Junior Counter Clerk, Amazon Seattle, Washington
November 2010 – October 2011
  • Process credit card and check payments
  • Assist with inventory control
  • Complete daily reports and paperwork

Education

University of California, Berkeley, California
Master of Science in Accounting, October, 2010
University of California, Berkeley, California
Bachelor of Science in Business Administration, October, 2006

Skills

Reliability
Documentation
Technical
Interpersonal
Database Management.
Microsoft Word
Scanning
Receptionist Duties

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your counter clerk Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Walter Adams

117 Sunset Drive, Kirkville, MS 38856
[email protected]
977-278-9734

Professional Summary

 Highly organized and detail-oriented Counter Clerk with excellent customer service and communication skills. Proven ability to handle a wide range of administrative and clerical tasks with accuracy and efficiency. 

Employment history

Senior Counter Clerk, Microsoft Redmond, Washington
April 2015 – Present
  • Proccess customer returns and exchangs
  • Answer customer inquires, and provide infomation
  • Operate cash registers, and handle cash transactions
Counter Clerk, Google Mountain View, California
November 2013 – March 2015
  • Assist with inventory controll
  • Assist with opening and closin duties
  • Stock shelves an restock merchandise
Junior Counter Clerk, Amazon Seattle, Washington
November 2012 – October 2013
  • "I went to the store and bought some food
  • I went to the store, and bought some food.

Education

University of Florida, Gainesville, Florida
Bachelor of Arts in Human Resources Management, September, 2012

Skills

Professionalism
Attention to Detail
Visualization
Coaching
Data Entry
Typing
Faxing
Copying

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

counter clerk Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an counter clerk position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Roy
Nelson

[email protected]
906-784-1338
271 Laurel St., Brush, CO
80723

Chief Counter Clerk
CVS Health
Woonsocket, Rhode Island

Esteemed Recruitment Team


I am a highly motivated Counter Clerk with 14 years of experience in Administrative & Clerical. I am excited to submit my application for the Chief Counter Clerk position at CVS Health, where I believe my skills and expertise would be an excellent fit.


As someone who has always been driven by a desire to solve complex problems and make a difference in the world, I have pursued opportunities to learn and grow throughout my life. My experience in this field has equipped me with valuable skills such as Quality Assurance and Coaching that have planted in me a great work ethic. I am excited to apply these skills and my enthusiasm for Administrative & Clerical to the role and contribute to your organization's success.


Thank you for considering my application for the Chief Counter Clerk role. I am looking forward to a future where we work together to drive this organization's success.


Sincerely,
Roy Nelson
906-784-1338
[email protected]

Roy Nelson






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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.