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client service coordinator: Resume Samples & Writing Guide

Cal Yates 477 Riverside Drive, Virginia City, NV 89440
yatescal@aol.com
963-703-5266

Professional Summary

 Client Service Coordinator with exceptional interpersonal skills and a passion for providing excellent customer service. Proven ability to build relationships with clients, manage multiple tasks, and ensure operational excellence. 

Employment history

Lead Client Service Coordinator, Google Mountain View, California
September 2009 – Present
  • Resolve customer issues
  • Maintain client records
  • Process client orders
Client Service Coordinator, UnitedHealth Group Minnetonka, Minnesota
September 2008 – August 2009
  • Prepare client invoices
  • Follow up with clients
  • Coordinate client meetings
Entry Level Client Service Coordinator, Apple Cupertino, California
September 2007 – August 2008
  • Coordinate client meetings
  • Manage client accounts
  • Follow up with clients

Education

University of California, Berkeley, California
Master of Arts in Human Resources Management, July, 2007
University of California, Berkeley, California
Bachelor of Science in Human Resources Management, July, 2003

Skills

Project Management
Computer Literacy
Strategic Thinking
Flexibility
Scanning
Data Analysis.
Filing
Calendar Management

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Pete Smith 904 Oakwood Road, Carolina Forest, SC 29579
pete.smith@icloud.com
956-089-6743

Employment history

Lead Client Service Coordinator, Bank of America Charlotte, North Carolina
April 2023 – Present
  • Manage client accounts
  • Handle customer complaints
  • Prepare client invoices
Client Service Coordinator, Microsoft Redmond, Washington
November 2021 – March 2023
  • Handle customer complaints
  • Schedule client appointments
  • Follow up with clients
Junior Client Service Coordinator, Apple Cupertino, California
November 2020 – October 2021
  • Handle customer complaints
  • Maintain client records
  • Coordinate client meetings

Education

University of Michigan, Ann Arbor, Michigan
Customer Service, September, 2020

Skills

Financial Management
Visualization
Technical
Data Analysis
Telephone Skills
Data Processing
Data Entry
Data Analysis.
Bernie Gray 633 Country Lane, Hamshire, TX 77622
gray_bernie@yahoo.com
790-023-9326

Professional Summary

 Experienced Client Service Coordinator with a proven track record of providing exceptional customer service and administrative support. Skilled in problem solving, communication, and organization to ensure customer satisfaction and efficient operations. 

Employment history

Senior Client Service Coordinator, Microsoft Redmond, Washington
November 2011 – Present
  • Resolve customer issues
  • Prepare client invoices
  • Coordinate client meetings
Client Service Coordinator, Walmart Bentonville, Arkansas
May 2011 – November 2011
  • Manage client accounts
  • Schedule client appointments
  • Resolve customer issues
Entry Level Client Service Coordinator, Bank of America Charlotte, North Carolina
December 2009 – April 2011
  • Prepare client invoices
  • Maintain client records
  • Prepare client reports

Education

University of Florida, Gainesville, Florida
Data Entry, October, 2009

Skills

Conflict Resolution
Supervisory
Technical
Analytical
Telephone Skills
Scheduling
Calendar Management
Microsoft Office
Tom Kelly 996 Oakwood Avenue, Nora, IL 61059
kellytom26@inbox.com
869-999-3636

Professional Summary

 Client Service Coordinator with extensive experience providing exceptional customer service in an administrative and clerical setting. Proven ability to balance competing priorities while managing multiple projects with accuracy and efficiency. 

Employment history

Chief Client Service Coordinator, Walmart Bentonville, Arkansas
November 2013 – Present
  • Perform administrative tasks
  • Manage client accounts
  • Resolve customer issues
Client Service Coordinator, Apple Cupertino, California
April 2013 – October 2013
  • Follow up with clients
  • Prepare client invoices
  • Resolve customer issues
Entry Level Client Service Coordinator, JPMorgan Chase New York, New York
November 2011 – March 2013
  • Schedule client appointments
  • Maintain client records
  • Answer customer inquiries

Education

Cornell University, Ithaca, New York
Doctor of Office Administration, September, 2011
Cornell University, Ithaca, New York
Bachelor of Science in Human Resources Management, September, 2007

Skills

Training
Communication
Business Acumen
Social Media
Multi-tasking
Typing
Receptionist Duties
Document Preparation
Dave Coleman 471 Cypress Avenue, Danby, NY 14883
coleman_dave@mail.com
663-818-3812

Employment history

Senior Client Service Coordinator, Walmart Bentonville, Arkansas
September 2017 – Present
  • Resolve customer issues
  • Maintain client records
  • Provide customer service to clients
Associate Client Service Coordinator, UnitedHealth Group Minnetonka, Minnesota
March 2017 – August 2017
  • Schedule client appointments
  • Follow office protocols and procedures
  • Prepare client invoices
Jr. Client Service Coordinator, Apple Cupertino, California
September 2015 – February 2017
  • Provide customer service to clients
  • Follow office protocols and procedures
  • Follow up with clients

Education

University of Florida, Gainesville, Florida
Business Administration, August, 2015

Skills

Adaptability
Professionalism
Emotional Intelligence
Data Analysis
Document Preparation
Records Management
Copying
Scheduling

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client service coordinator Job Descriptions; Explained

If you're applying for an client service coordinator position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

client service coordinator

  • Communicate pet history from customer to doctor. 
  • Take orders, cancel accounts, and obtain details of complaints.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits for many animals every day.
  • Supervised the waiting area, mopping the floors, rearranging magazines and maintaining the room.
2

client service coordinator

  • Directed personnel training and mentored team members to promote productivity, accuracy and commitment to friendly client servicing
  • Completed documentation and logs each day and generated weekly reports detailing activities to submit to superior 
  • Oversaw team members customer service delivery and assisted in ensuring excellent service
  • Scheduled appointments with relevant personnel to handle specialised customer needs
  • Coordinated front office duties, including customer service and client scheduling
3

client service coordinator

  • Confer with customers by telephone or in person to provide information about automotive loans and leases, assist with transfer of lease from one client to another, cancel accounts, or obtain details of complaints.
  • Contact customers to respond to inquiries or to notify them of results of credit checks and approvals.
  • Complete contract forms and prepare change of address records, using computers.
  •  Function as General Support for the first four months.
4

client service coordinator

  • Supervise remote and onsite employees who eFile for several clinics across the country.
  • Communicate with client contacts via email or phone. 
  • Maintain HIPPA security at all times.
  • Navigate EHR systems for eFiling and auditing. 
  • Manage and maintain compliance regulations that are set internally and externally. 
  • Updating and analyzing excel reports daily. 
  • Set and achieve improvement goals for myself, individuals and the team as a whole. 
5

client service coordinator

  • Started out as a personal care attendant and was promoted into the coordinator position August, 2016. 
  •  Handling Reports Rating InvestigationSending email and calling the client/supplier to assure complains are being addressed.
  • Sending weekly updates to Bertrand Mene, Stanislas Teisseire and Hollis Zhong.
  • Coordinate schedules and rotate reps accordingly  for staffing.

client service coordinator Job Skills

For an client service coordinator position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Filing
  • Typing
  • Microsoft Office
  • Office Administration
  • Data Processing
  • Database Administration
  • Scheduling
  • Records Management
  • Calendar Management
  • Receptionist Duties
  • Multi-tasking
  • Telephone Skills
  • Document Preparation
  • Copying
  • Scanning
  • Bookkeeping
  • Mail Distribution
  • Inventory Management
  • Data Analysis.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your client service coordinator Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Jack Smith 222 Willow Avenue, West Union, SC 29696

Employment history

Entry Level Client Service Coordinator, CVS Health Woonsocket, Rhode Island
January 2022 – October 2022

    Education

    University of Florida, Gainesville, Florida
    Business Administration, November, 2021

    Skills

    Technical
    Analytical
    Organization
    Negotiation
    Calendar Management
    Data Processing
    Office Administration
    Bookkeeping

    Include your Contact Information and Job Descriptions

    Missing job descriptions lessens your chances of getting hired.

    Key Insights
    • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
    • Keep job descriptions short but don't just list your jobs.
    • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

    How to Optimize Your client service coordinator Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Harold Evans 228 Willow St., Lake Alfred, FL 33850
    haroldevans@icloud.com
    899-632-4954

    Employment history

    Lead Client Service Coordinator, JPMorgan Chase New York, New York
    March 2012 – May 2022
    • Mange client accounts
    • Develop client relatioships
    • Answer custmer inquirys
    Client Service Coordinator, Apple Cupertino, California
    September 2010 – February 2012
    • Maintan client records
    • Reslove customer issues
    • Follow office protocals and procedues
    Junior Client Service Coordinator, Apple Cupertino, California
    September 2009 – August 2010
    • Resolve custmer issues
    • Schedule cleint appointments
    • Coordinate cleint meetings

    Education

    University of Maryland, College Park, Maryland
    Bachelor of Science in Human Resources Management, August, 2009

    Skills

    Negotiation
    Data Analysis
    Emotional Intelligence
    Critical Thinking
    Records Management
    Copying
    Database Administration
    Filing

    Correct Grammar and Address Gap Years in Your Resume

    Don't leave unexplained gaps in your work history.

    Key Insights
    • When explaining gaps in your employment section, start by being honest.
    • Elaborate on the gap and show that you never stopped learning.
    • Explain and elaborate any gap in your work history by highlighting new skills.

    client service coordinator Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an client service coordinator position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Cal
    Yates
    yatescal@aol.com
    963-703-5266
    477 Riverside Drive, Virginia City, NV
    89440

    Lead Client Service Coordinator
    CVS Health
    Woonsocket, Rhode Island

    Esteemed CVS Health Hiring Team


    I am writing to express my interest in the Lead Client Service Coordinator position at CVS Health. As a Client Service Coordinator with 16 years of experience in Administrative & Clerical myself, I believe I have the necessary skills and expertise to excel in this role.


    Throughout my life, I have been passionate about Scheduling and have pursued opportunities to make a difference in this field. My experience in various areas, not just in Administrative & Clerical, has given me the opportunity to develop my skills in Project Management and Computer Literacy, which I am excited to apply to the role at CVS Health. I am eager to work with a team that shares my values and to help your organization achieve its well determined goals.


    I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.


    With gratitude,
    Cal Yates
    963-703-5266
    yatescal@aol.com

    Cal Yates






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    Build your Resume in 15 minutes

    Give yourself the best chance of standing out from the competition!

    Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.