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claims clerk: Resume Samples & Writing Guide

Jeff Clark 649 Valley Drive, Carnelian Bay, CA 96140
clarkjeff33@gmail.com
798-251-5816

Employment history

Senior Claims Clerk, Google Mountain View, California
February 2016 – Present
  • Reconcile accounts and prepare adjustments
  • Prepare and submit reports to management
  • Input data into claims processing system
Associate Claims Clerk, Microsoft Redmond, Washington
February 2015 – January 2016
  • Update and maintain claims database
  • Assist customers in filing claims
  • Prepare and submit claims to insurance companies
Junior Claims Clerk, General Electric Boston, Massachusetts
August 2013 – January 2015
  • Resolve discrepancies in claims
  • Reconcile accounts and prepare adjustments
  • Prepare and submit reports to management

Education

Harvard University, Cambridge, Massachusetts
Bachelor of Science in Business Administration, July, 2013

Skills

Troubleshooting
Accounting
Analytical
Listening
Filing
Claims Processing
Document Management
Microsoft Office

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Kevin Upton 461 Springwood Drive, Symsonia, KY 42082
upton_kevin@hotmail.com
921-853-5114

Professional Summary

 Highly organized and detail-oriented Claims Clerk with extensive experience in administrative and clerical tasks. Proven ability to handle and process claims efficiently and accurately. 

Employment history

Chief Claims Clerk, General Electric Boston, Massachusetts
July 2009 – Present
  • Prepare reports and summaries of claims activity
  • Follow up with insurance companies on the status of claims
  • Prepare and process claim payments
Claims Clerk, Google Mountain View, California
December 2008 – June 2009
  • Process and review claims forms and documentation
  • Follow up with insurance companies on the status of claims
  • Prepare and submit reports to management
Entry Level Claims Clerk, UnitedHealth Group Minnetonka, Minnesota
June 2008 – November 2008
  • Prepare reports and summaries of claims activity
  • Reconcile accounts and prepare adjustments
  • Prepare and submit claims to insurance companies

Education

Cornell University, Ithaca, New York
Doctor of Human Resources Management, April, 2008
Cornell University, Ithaca, New York
Bachelor of Arts in Human Resources Management, April, 2004

Skills

Data Analysis
Presentation
Coaching
Reliability
Data Analysis
Attention to Detail
Data Verification
Verbal Communication
Stanley Bailey 824 Parkview Drive, White Pigeon, MI 49099
baileystanley@aol.com
898-449-0728

Employment history

Chief Claims Clerk, Walmart Bentonville, Arkansas
October 2017 – Present
  • Follow up with insurance companies on the status of claims
  • Perform administrative duties as needed
  • Maintain records of claims and payments
Associate Claims Clerk, Walmart Bentonville, Arkansas
October 2016 – September 2017
  • Perform administrative duties as needed
  • Assist customers in filing claims
  • Prepare and process claim payments
Jr. Claims Clerk, UnitedHealth Group Minnetonka, Minnesota
April 2016 – September 2016
  • Process and review claims forms and documentation
  • Update and maintain claims database
  • Prepare and submit claims to insurance companies

Education

University of Wisconsin, Madison, Wisconsin
Master of Science in Human Resources Management, February, 2016
University of Wisconsin, Madison, Wisconsin
Bachelor of Science in Business Administration, February, 2012

Skills

Emotional Intelligence
Documentation
Flexibility
Analytical
Record Keeping
Data Entry
Customer Service
Document Management
Isaac Davis 612 Sunset Drive, Port Barrington, IL 60010
isaac-davis@zoho.com
948-611-6461

Employment history

Entry Level Claims Clerk, JPMorgan Chase New York, New York
January 2022 – October 2022
  • Prepare and submit reports to management
  • Follow up with insurance companies on the status of claims
  • Resolve discrepancies in claims

Education

University of Maryland, College Park, Maryland
Master of Science in Business Administration, November, 2021
University of Maryland, College Park, Maryland
Bachelor of Arts in Accounting, November, 2017

Skills

Documentation
Relationship Management.
Coaching
Strategic Thinking
Data Verification
Typing
Problem Solving
Administrative Support.
Barry Miller 555 Willow St., Mosheim, TN 37743
barry.miller@icloud.com
728-118-7802

Employment history

Jr. Claims Clerk, Amazon Seattle, Washington
May 2022 – February 2023
  • Prepare and submit claims to insurance companies
  • Resolve discrepancies in claims
  • Process and review claims forms and documentation

Education

University of Texas, Austin, Texas
Master of Science in Office Administration, March, 2022
University of Texas, Austin, Texas
Bachelor of Science in Business Administration, March, 2018

Skills

Troubleshooting
Adaptability
Interpersonal
Financial Management
Multi-tasking
Typing
Data Entry
Attention to Detail

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claims clerk Job Descriptions; Explained

If you're applying for an claims clerk position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

claims clerk

  • Assemble information from various systems. 
  • Organize incoming and outgoing digital and traditional mail. Answering all customer queries in a timely and efficient manner 
  • Regulate claim files and varied duties. 
  •  Delivered exceptional customer service to policyholders by communicating important information and patiently listening to all issues. 
  • Read over insurance policies to ascertain levels of coverage and Clarify coverage of losses to policyholders. 
2

claims clerk

  • Type office memos.
  • Interacting with Agents, Brokers, Branches and Repairers via phone, fax and email.
  • Filing, Scanning and Typing of letters and documents requested by Manager, Agents, Brokers, Branches etc.  
  • Assisting clients with Motor Accident Claims and Personal Injuries Claims. 
  •  Registration of Claims onto IT System and maintaining manual claims register of incoming and outgoing claims. 
  • Appointing of Adjusters and Investigators. 
  • Entering of payments and closing claim files on the IT System. 
3

claims clerk

  • Preparation of letters for Claims, Directors and Office of the Financial Ombudsman. 
  • Surveying vehicles & Adjustment of claims. 
  • Tracking of files for various departments. 
  • Negotiation of settlement figures for all claims Motor, Personal Injuries Claims and Subrogation.
  • Preparation of settlement figures for claimants/Agents or Branches when necessary.
  • Preparation of documents for Subrogation and Recoveries of Money.
  • Premium account checks for Insured Clients.

claims clerk Job Skills

For an claims clerk position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Filing
  • Typing
  • Data Analysis
  • Microsoft Office
  • Claims Processing
  • Insurance Claims
  • Customer Service
  • Document Management
  • Time Management
  • Problem Solving
  • Attention to Detail
  • Document Review
  • Data Verification
  • Quality Control
  • Scheduling
  • Multi-tasking
  • Record Keeping
  • Verbal Communication
  • Administrative Support.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your claims clerk Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Jake Ingram 716 Sunset Drive, Tyndall AFB, FL 32403

Employment history

Chief Claims Clerk, CVS Health Woonsocket, Rhode Island
September 2021 – May 2022
  • Prepare and submit reports to management
  • Perform administrative duties as needed
  • Prepare reports and summaries of claims activity
Associate Claims Clerk, UnitedHealth Group Minnetonka, Minnesota
March 2021 – August 2021
  • Resolve discrepancies in claims
  • Process and review claims forms and documentation
  • Reconcile accounts and prepare adjustments
Junior Claims Clerk, General Electric Boston, Massachusetts
March 2020 – February 2021
  • Assist customers in filing claims
  • Maintain records of claims and payments
  • Follow up with insurance companies on the status of claims

Education

University of California, Berkeley, California
Project Management, January, 2020

Skills

Computer Literacy
Planning
Emotional Intelligence
Adaptability
Data Verification
Claims Processing
Problem Solving
Multi-tasking

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your claims clerk Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Paul Davis 353 Park Avenue, West Milford, WV 26451
davispaul@yandex.com
620-549-7435

Employment history

Senior Claims Clerk, Amazon Seattle, Washington
November 2022 – Present
  • Inpute data into claims proccessing sytem
  • Assit customers in filing claims
  • Proccess and review claims forms and documentations.
Claims Clerk, Apple Cupertino, California
November 2021 – October 2022
  • Prepare report's and summarie's of claim's activity
  • Input data into claim's processing system
  • Prepare and submit claim's to insurance companie's
Entry Level Claims Clerk, UnitedHealth Group Minnetonka, Minnesota
May 2020 – October 2021
  • "I went to the store to buy some food
  • I went to the store, to buy some food.

Education

University of California, Berkeley, California
Bachelor of Science in Medical Office Administration, March, 2020

Skills

Creativity
Training
Problem Solving
Process Improvement
Document Review
Administrative Support.
Filing
Multi-tasking

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

claims clerk Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an claims clerk position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Jeff
Clark
clarkjeff33@gmail.com
798-251-5816
649 Valley Drive, Carnelian Bay, CA
96140

Senior Claims Clerk
Bank of America
Charlotte, North Carolina

Bank of America Hiring Team


I am writing to express my interest in the Senior Claims Clerk role at Bank of America. As a Claims Clerk with 10 years of experience, I am confident that I possess the necessary skills and qualifications to excel in this position.


My life experiences have taught me the importance of hard work, dedication, and collaboration. Whether it was on the work, or just personally, I have always been committed to pursuing my goals with passion and tenacity. I am confident that throughout all of these years I have gained the skills and expertise necessary to succeed in this role and be a great asset for Bank of America. I am eager to join a team that shares my values and work towards a common goal.


I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.


Sincerely,
Jeff Clark
798-251-5816
clarkjeff33@gmail.com

Jeff Clark






Showcase your most significant accomplishments and qualifications with this cover letter.
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Build your Resume in 15 minutes

Give yourself the best chance of standing out from the competition!

Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.