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back office assistant: Resume Samples & Writing Guide

Harold Quinn 270 Millwood Drive, Fort Laramie, WY 82212
[email protected]
701-210-9902

Employment history

Lead Back Office Assistant, Bank of America Charlotte, North Carolina
October 2015 – Present
  • Preparing correspondence and documents
  • Updating and maintaining office equipment
  • Processing invoices and payments
Associate Back Office Assistant, Amazon Seattle, Washington
April 2015 – September 2015
  • Processing invoices and payments
  • Providing general administrative support
  • Data entry
Junior Back Office Assistant, Apple Cupertino, California
September 2014 – March 2015
  • Answering phones and directing calls
  • Creating reports and presentations
  • Assisting with recruitment and onboarding processes

Education

Harvard University, Cambridge, Massachusetts
MD in Accounting, August, 2014
Harvard University, Cambridge, Massachusetts
Bachelor of Science in Business Administration, August, 2010

Skills

Negotiation
Process Improvement
Data Analysis
Problem Solving
Typing
Word
Multi-tasking.
Time Management

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Vincent Wilson 119 Sunnyvale Drive, Bishop Hills, TX 79124
[email protected]
888-439-8412

Employment history

Lead Back Office Assistant, Microsoft Redmond, Washington
June 2021 – Present
  • Assisting with event planning
  • Data entry
  • Preparing correspondence and documents
Back Office Assistant, CVS Health Woonsocket, Rhode Island
January 2020 – May 2021
  • Providing general administrative support
  • Assisting with recruitment and onboarding processes
  • Data entry
Entry Level Back Office Assistant, Google Mountain View, California
June 2019 – December 2019
  • Scheduling and coordinating meetings
  • Assisting with event planning
  • Providing general administrative support

Education

University of Michigan, Ann Arbor, Michigan
Master of Arts in Medical Office Administration, May, 2019
University of Michigan, Ann Arbor, Michigan
Bachelor of Arts in Office Administration, May, 2015

Skills

Professionalism
Coaching
Leadership
Research
Accounting
Office Management
Computer Skills
Typing
Leonard Anderson 847 Country Lane, Ursa, IL 62376
[email protected]
968-009-1008

Professional Summary

 Dynamic and organized professional with extensive experience in back office administration and clerical support. Proven track record of success in streamlining processes, managing projects, and providing excellent customer service. 

Employment history

Senior Back Office Assistant, Microsoft Redmond, Washington
July 2010 – Present
  • Scheduling and coordinating meetings
  • Assisting with customer service inquiries
  • Updating and maintaining office equipment
Associate Back Office Assistant, Amazon Seattle, Washington
December 2009 – June 2010
  • Assisting with event planning
  • Updating and maintaining office equipment
  • Answering phones and directing calls
Junior Back Office Assistant, JPMorgan Chase New York, New York
December 2008 – November 2009
  • Providing general administrative support
  • Assisting with the development of office policies
  • Creating reports and presentations

Education

Stanford University, Stanford, California
Doctor of Accounting, November, 2008
Stanford University, Stanford, California
Bachelor of Arts in Accounting, November, 2004

Skills

Time Management
Quality Assurance
Communication
Business Acumen
PowerPoint
Database Management
Excel
Customer Service
Leonard Turner 953 Greenwood Avenue, Winamac, IN 46996
[email protected]
667-427-3534

Employment history

Chief Back Office Assistant, Amazon Seattle, Washington
December 2022 – Present
  • Processing invoices and payments
  • Assisting with customer service inquiries
  • Maintaining databases and records
Associate Back Office Assistant, Apple Cupertino, California
May 2022 – November 2022
  • Scheduling and coordinating meetings
  • Preparing correspondence and documents
  • Assisting with recruitment and onboarding processes
Entry Level Back Office Assistant, General Electric Boston, Massachusetts
December 2020 – May 2022
  • Filing and organizing documents
  • Preparing correspondence and documents
  • Providing general administrative support

Education

University of Florida, Gainesville, Florida
MD in Business Administration, October, 2020
University of Florida, Gainesville, Florida
Bachelor of Arts in Human Resources Management, October, 2016

Skills

Adaptability
Adaptability
Supervisory
Conflict Resolution
Microsoft Office
Accounting
Time Management
Data Entry
Yolanda Young 371 Cedar Avenue, Eden, NC 27289
[email protected]
628-071-5651

Employment history

Senior Back Office Assistant, Amazon Seattle, Washington
May 2020 – Present
  • Scheduling and coordinating meetings
  • Assisting with travel arrangements
  • Assisting with the development of office policies
Back Office Assistant, UnitedHealth Group Minnetonka, Minnesota
December 2018 – April 2020
  • Scheduling and coordinating meetings
  • Providing general administrative support
  • Updating and maintaining office equipment
Jr. Back Office Assistant, JPMorgan Chase New York, New York
June 2017 – November 2018
  • Updating and maintaining office equipment
  • Assisting with travel arrangements
  • Assisting with customer service inquiries

Education

University of Maryland, College Park, Maryland
Bachelor of Science in Accounting, April, 2017

Skills

Leadership
Problem Solving
Social Media
Time Management
Outlook
Project Management
Word Processing
Spreadsheet

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back office assistant Job Descriptions; Explained

If you're applying for an back office assistant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

1

back office assistant

  • Manage and update patient medical charts.
  • Retrieve patient medical records for doctor and other medical personnel. 
  • Update electronic patient medical charts.
  • Keep track of patients’ high balances, record keeping and management.
  • Place all medical paperwork associated with a patient in their respective charts.
2

back office assistant

  • Answering or referring inquiries.
  • Giving instructions.
  • Maintain Office related documents.
  • Maintain an organized work environment
  • Answer phones and direct phone call to appropriate recipient
  • Follow up clients
3

back office assistant

  • Responsible for the reverse logistics of consumer requests, dealing daily with the Post Office and the transport company Total Express.
  • Responded to complaints made by consumers on the “Reclame Aqui” website.
  • Elaborated documents for legal requests.
  • Responsible for the Customer Service Center, referring to the purchases made at different channels such as Walmart, Via Varejo, B2W, among others.
4

back office assistant

  • Schedule meeting for the ceo
  • sending and receiving mails 
  • managing data base
  • handling check and daily check reconciliation and replying mails
  • fllow uo the client after meeting
  • mainting all the files and records 
5

back office assistant

  • communication with customers, 
  • handling pendings and problems
  • Search for influencers who can promote a certain product by posting it in their social media accounts.
  • Sends e-mails to qualified influencers. 

back office assistant Job Skills

For an back office assistant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Skills
  • Data Entry
  • Typing
  • Office Management
  • Spreadsheet
  • Data Analysis
  • Microsoft Office
  • Word Processing
  • Filing
  • Customer Service
  • Database Management
  • Accounting
  • Bookkeeping
  • Invoicing
  • Word
  • Excel
  • PowerPoint
  • Outlook
  • Project Management
  • Time Management
  • Multi-tasking.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your back office assistant Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Percy Owens 952 Applewood Drive, Ford, KS 67842

Employment history

Chief Back Office Assistant, Microsoft Redmond, Washington
July 2019 – Present
  • Scheduling and coordinating meetings
  • Processing invoices and payments
  • Filing and organizing documents
Associate Back Office Assistant, Google Mountain View, California
February 2018 – June 2019
  • Answering phones and directing calls
  • Assisting with customer service inquiries
  • Preparing correspondence and documents
Entry Level Back Office Assistant, Walmart Bentonville, Arkansas
August 2016 – January 2018

    Education

    Cornell University, Ithaca, New York
    Bachelor of Arts in Accounting, July, 2016

    Skills

    Networking
    Process Improvement
    Risk Management
    Reliability
    Word
    Computer Skills
    Data Entry
    Spreadsheet

    Include your Contact Information and Job Descriptions

    Missing job descriptions lessens your chances of getting hired.

    Key Insights
    • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
    • Keep job descriptions short but don't just list your jobs.
    • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

    How to Optimize Your back office assistant Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Zoe Lewis 568 Mountainview Drive, Solen, ND 58570
    [email protected]
    637-652-5646

    Employment history

    Lead Back Office Assistant, Walmart Bentonville, Arkansas
    November 2012 – May 2022
    • Assisting with customer service inquirys
    • Assisting with travel arrangemtns
    • Answering phones and directin calls
    Associate Back Office Assistant, Apple Cupertino, California
    November 2011 – October 2012
    • Dat entry
    • Filing and organizing document's
    • Providing general administartive suport
    Entry Level Back Office Assistant, CVS Health Woonsocket, Rhode Island
    May 2011 – October 2011
    • Assisting with travel arrangments
    • Maintaning databases and records
    • Updating and maintaning office equipement

    Education

    University of Michigan, Ann Arbor, Michigan
    Master of Arts in Office Administration, March, 2011
    University of Michigan, Ann Arbor, Michigan
    Bachelor of Science in Human Resources Management, March, 2007

    Skills

    Analytical
    Financial Management
    Project Management
    Reporting
    Microsoft Office
    Word Processing
    Excel
    Word

    Correct Grammar and Address Gap Years in Your Resume

    Don't leave unexplained gaps in your work history.

    Key Insights
    • When explaining gaps in your employment section, start by being honest.
    • Elaborate on the gap and show that you never stopped learning.
    • Explain and elaborate any gap in your work history by highlighting new skills.

    back office assistant Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an back office assistant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Harold
    Quinn
    [email protected]
    701-210-9902
    270 Millwood Drive, Fort Laramie, WY
    82212

    Lead Back Office Assistant
    Apple
    Cupertino, California

    Greetings Apple Hiring Team


    I am a results-driven Back Office Assistant with 9 years of experience in Administrative & Clerical. I am excited to submit my application for the Lead Back Office Assistant role at Apple, where I believe I can make a valuable contribution to your team.


    Throughout my life, I have pursued my passion for Office Management and sought out opportunities to learn and grow. My experience in Administrative & Clerical has given me valuable skills such as Negotiation and Process Improvement that have allowed me to improve professionally and personally. I am excited to bring these skills and my passion as a Back Office Assistant to the position and work with a team of like-minded individuals to achieve our common goals.


    Thank you for considering my application for the Lead Back Office Assistant position. With my skills and the amazing team at this organization, I am assured that I can contribute to your organization's success and make a meaningful impact. Looking forward to a future where we can work together.


    Thank you for your time and consideration,
    Harold Quinn
    701-210-9902
    [email protected]

    Harold Quinn






    Showcase your most significant accomplishments and qualifications with this cover letter.
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    Build your Resume in 15 minutes

    Give yourself the best chance of standing out from the competition!

    Create an awesome resume that meets the expectations of potential employers with our selection of professional, field-tested resume templates.