- Tasked to do extensive research through cross-referencing various websites and entering data. Manage our eBay and Amazon back offices
- Fulfilling orders
- Managing customer feedback
- Communicating with customers to answer questions and resolve customer issues.
- Additionally, product research and creating eBay listings will be part of this position.
virtual assistant/drayage specialist
- Completing rate request using pricing tools through emails and negotiate rates to close deals.
- Daily management and coordination of shipments with shippers
- Scheduling shipments delivery and Monitoring on daily basis
- Work with the Drayage Logistics Manager with sourcing carriers Track and trace all shipments and load status.
- Manage shipper relationships and Perform other duties as requested or assigned.
- Providing solutions to Clients request in connection to their business
virtual assistant/content writer
- Create and manage multiple websites. Purchase domain names, install plug-ins, publish and index pages.
- Research keywords through Jaaxy and NicheReaper.
- Write blog posts and optimize according to search engine standards. Publish written contents daily on WordPress.
- Integrate funnels via Zapier.
- Make email lists on Aweber.
- Manage Facebook page.
- Upload files on CPanel.
- Instagram & Facebook – Business Marketing & Account Management, Organic Growth, Customer Service
- LinkedIn – network growth through connection requests and message templates
- Content Curation
- Email – Marketing, Management, Mining & Research based on niche, verification, and customer follow up
- Virtual Assistance/Administrative Support –provided support for Real Estate, Human API, Publishing, Professional Internship Program companies
- Lead Generation, Data Mining & Management, Web Research (Real Estate Agents, Mortgage Lenders, Appraisers, Investors, Tax Preparers, Insurance Agents, University Professors/Top Decision makers, Directories, Architects, Transcription Companies, LinkedIn, House Listings, Clothing and Engineering)
- Lead Generation – finding job opportunities, posting job ads in job boards, sending proposals in website’s contact forms
- Communicate and forward customer bookings to the most appropriate and efficient franchise in their area.
- Inform franchisees of customer complaints and commendations alike for continuous improvement and development of services.
- Create, maintain, and enter information into excel.
- Reports compilation