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1

switchboard operator

  • Answer incoming calls and assist with hospital outgoing calls in a timely manner  
  • Assume responsibilities for all codes including Code Red for fire notifications to Code Blue for patient emergencies.  
  • Provide answering services for off shift hours for multiple departments including Medical Equipment, HomeCare, Emergent Angioplasty, Cath Lab On Call, Princeton Psychiatrists On Call, Chaplain On-Call and Social Services On-Call.  
  • Handle all short term beeper requests for procurement or returning beepers and notify appropriate staff for lost and/or stolen beepers.
  • Coordinate phone repairs with phone techs and staff which includes scheduling times for them to meet and troubleshooting troubles prior to passing to tech.  
  • Maintain multiple 1000 phone page directories for Physicians, Staff and other areas.  
2

switchboard operator

  • Operated the hospitals switchboard and paging system
  • Cross Trained in certain areas of hospital intake
  • Distributed face sheets and insurance benefits sheets to proper disciplines
  • Maintained the safe log,vehicle key logs and hospital key logs 
  • Maintained vistor log and greeted visitors in professional manner
  • Answered emergency phone and communicated with emergency hospital staff, and town police and fire department
3

switchboard operator/administrative

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate parties.
  • Collect and deposit money into accounts, disburse funds from cash accounts , keep records of collections and disbursements, and ensure accounts are balanced.
  • Use computers for various applications, such as database management or word processing ( City’s Sire Program.)
  • Log in all deliveries and contact proper departments.
4

switchboard operator

  • Answered the phone for two hospitals
  • Paged all emergency codes for two hospitals
  • Beeped doctors for patients
  • Dispatched security 
5

switchboard operator

  • answer incoming phone calls and route them to the person or department needed to properly address the customer on the other end of the line.
  • Perform various clerical tasks, such as filing, copying, and receiving incoming packages from the post office or private services.
  • Take detailed messages for individuals who are not available to accept phone calls. They also retrieve voice mail messages left by customers.
  • direct visite customers to areas within the property where they can have their needs, questions, or problems addressed.
  •  Make outbound calls to various parties as requested, including international calls. They also contact multiple parties to arrange conference calls upon request.
  • Monitor phone lines to see how long customers are waiting on hold and to address them when hold times become too long.