Switchboard Operator Resume Examples

switchboard operator

  • Answer incoming calls and assist with hospital outgoing calls in a timely manner  
  • Assume responsibilities for all codes including Code Red for fire notifications to Code Blue for patient emergencies.  
  • Provide answering services for off shift hours for multiple departments including Medical Equipment, HomeCare, Emergent Angioplasty, Cath Lab On Call, Princeton Psychiatrists On Call, Chaplain On-Call and Social Services On-Call.  
  • Handle all short term beeper requests for procurement or returning beepers and notify appropriate staff for lost and/or stolen beepers.
  • Coordinate phone repairs with phone techs and staff which includes scheduling times for them to meet and troubleshooting troubles prior to passing to tech.  
  • Maintain multiple 1000 phone page directories for Physicians, Staff and other areas.  

switchboard operator

  • Operated the hospitals switchboard and paging system
  • Cross Trained in certain areas of hospital intake
  • Distributed face sheets and insurance benefits sheets to proper disciplines
  • Maintained the safe log,vehicle key logs and hospital key logs 
  • Maintained vistor log and greeted visitors in professional manner
  • Answered emergency phone and communicated with emergency hospital staff, and town police and fire department

switchboard operator/administrative

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate parties.
  • Collect and deposit money into accounts, disburse funds from cash accounts , keep records of collections and disbursements, and ensure accounts are balanced.
  • Use computers for various applications, such as database management or word processing ( City’s Sire Program.)
  • Log in all deliveries and contact proper departments.

switchboard operator

  • Answered the phone for two hospitals
  • Paged all emergency codes for two hospitals
  • Beeped doctors for patients
  • Dispatched security 

switchboard operator

  • answer incoming phone calls and route them to the person or department needed to properly address the customer on the other end of the line.
  • Perform various clerical tasks, such as filing, copying, and receiving incoming packages from the post office or private services.
  • Take detailed messages for individuals who are not available to accept phone calls. They also retrieve voice mail messages left by customers.
  • direct visite customers to areas within the property where they can have their needs, questions, or problems addressed.
  •  Make outbound calls to various parties as requested, including international calls. They also contact multiple parties to arrange conference calls upon request.
  • Monitor phone lines to see how long customers are waiting on hold and to address them when hold times become too long. 

switchboard operator

  • First point-of-contact for three hospitals within UnityPoint network in the Peoria-area
  • Assist callers with transfers to appropriate departments within the hospitals and network affiliates, following set guidelines
  • Assist hospital staff with communication using phone, pager, PA system, etc.
  • Retain records of daily activities including emergency pages

switchboard operator

  •  Receiving and placing outgoing calls
  •  Assist Cashiering duties 
  • Room and conferences reservations
  •  Assisting in reception duties 
  • Receiving and directing information to the respective departments 

switchboard operator/records and referral specialist/phlebotomist

  • Receive incoming patient phone calls according to office standards of conduct. 
  • Answer patient questions and address concerns.
  • Direct inbound phone calls to appropriate recipient.
  • Page appropriate parties using intercom system. 
  • Provided customer service to all patients via telephone. 
  • Collect and file patient records according to office standards. 
  • Speak with various insurance carriers to verify coverage and obtain prior authorization.

switchboard operator/schedule operator

  • Receive and route a high volume of incoming calls.
  • Listen to a patients concerns and translate those into a format for use by medical professionals.
  • Maintain friendly and professional disposition in the face of sometimes challenging public attitudes and stances.
  • Stay positive and be kind to the patient!

switchboard operator

  • Answer and transfer all calls coming into Loyola Academy twice a week for two hours at a time.