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1

service coordinator /service management

  • Adjust handwheels and depress pedals to control attachments, such as blades, buckets, scrapers, or swing booms.
  • Coordinate machine actions with other activities, positioning or moving loads in response to hand or audio signals from crew members.
  • Coordinate machine actions with other activities, positioning or moving loads in response to hand or audio signals from crew members.
  • Check fuel supplies at sites to ensure adequate availability.
  • Clean working surface to remove scale, dust, soot, or chips of brick and mortar, using broom, wire brush, or scraper.
  • Apply and smooth mortar or other mixture over work surface.
  • Inspect bridges, dams, highways, buildings, wiring, plumbing, electrical circuits, sewers, heating systems, or foundations during and after construction for structural quality, general safety, or conformance to specifications and codes.
2

service coordinator

  • Oversaw Technicians
  • Purchased necessary equipment for jobs
  • Organized schedules and technician notes
  • Contacted pediatricians and insurance companies for clients to verify eligibility and obtain clearance for services.
3

service coordinator

  • Staffed and covered multiple cases per week
  • Followed up with insurance regarding patient requests, documentation and authorizations
  • Ensured that hours were billed properly and aides are clocking in
  • Provided customer service over the phone for patients, aides and MLTCs
  • Kept patient calendars and profiles updated
4

service coordinator

  • Started as a Tire Technician.
  • Promoted to Crew Chief to stage cars and tires for the service coordinator.
  • Promoted to Service Coordinator to run work flow in the service department. I was able to improve wait times and speed of service for our customers.
  • Managed Inventory.
5

service coordinator

  • Take service calls from customers and log
  • Analyze calls and plan most cost effective routes for technicians 
  • Communicate with customers/vendors on lead times
  • Demonstrate customer service when customers reach out with questions or concerns about services
  • Coordinate technicians in the field by giving them direction
  • Order parts when necessary to complete jobs
  • Manage warranty parts and the warranty work orders