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21

sales administrator

  • Led a team of 4 people to achieve the deliverables, making sure the TAT is achieved, taking action to avoid any delay in the process. 
  • Assisting the sales and marketing team in different campaigns, local conferences and lead generation. 
  • Single point of contact for customers in India and production units in Europe and India. 
  • Handling customer enquiries, following entire backend sales process from enquiry level to invoicing and follow up for feedbacks.(Working on SAP) 
22

sales administrator

  • Processing office products/supply order
  • Processing invoices for sale transactions
  • Ensuring all files are updates and hold current and correct information
  • Monthly statistic reporting
  • Assisting with over the phone customer inquiries 
  • Dealing with client feedback
  • Organizing staff rosters and time sheets
23

sales administrator

  • Type Agreements of Purchase and Sale in Sales Profiler, along with compiling all necessary paperwork (such as schedules, floorplans, and site plans) in preparation for a sale 
  • Prepare all necessary documents, files, and procedures involved in an opening or release
  • Track and report all sales onto a weekly sales report and tracking programs, Created and administered tracking programs for various tasks pertaining to the completion of forms such as brick packages and lawyer information 
  • Order all necessary supplies for the sales office and ensure that the agent has all necessary tools
  • Pitching and closing clients who are ready to purchase
  • Answer all phone calls and emails pertaining to the function of the sales office. This incorporates answering all questions pertaining to the lots and models we have available 
  • Contacting clients whose cheques have gone NSF and arranged for a replacement 
24

sales administrator

  • Prepare Monthly salary data of Yakult Ladies
  • Manage uniform, Id-card request and other Pop and Material Request
  • Manage Vendor Payments.
  • Keeping close contact with Head Office and Décor to ensure clients are content and information pertaining to the sales office is being communicated. 
25

sales administrator

  •  Attend and resolve all escalations received including: 
  • Price Lock Campaign, DI (Decoder Insurance Contract) and other short term  Campaigns.
  • Contact customers to resolve all escalations and provide root cause analysis to stakeholders.
  • Update feedback from all the issues on Master list and send reports weekly.
  • Listen to inboundoutbound calls to validate customers dispute and take decision
  • Handle customer queries both over the phone and by email
  •  Dealing with high level management escalations i.e CEO ,Social media etc.