- Acted as liaison between Marketing and Field Operations to ensure objectives and quality standards obtained.
- Coordinated marketing efforts, analyzed results and optimized performance of telemarketing facilities to increase client profitability and overall revenue for the company.
- Use computers for various applications, such as outlook or word processing.
- create report templates for hourly and monthly reports
- Monitored and tracked Psy.D. students progression according to accrediting agencies’ guidelines.
- Acted as a liaison to Candidate Progression Committee, wrote and prepared monthly committee minutes.
- Organized all logistics associated with monthly board meetings, ordered food and refreshments as needed.
- Planned, budgeted and managed conferences, workshops and graduation ceremony for 100 + attendees
- Maintained company website, created print and web marketing materials.
- Ordered office supplies, maintained all office equipment and updated mailing lists.
- Responsible for supporting Leadership Development Programs that includes
- Setting up and launching the prerequisites in Learning Management system
- Monitoring and tracking learner’s enrollment status including periodic updates to the program owner.
- Sharing relevant reports to the supported stakeholders according to the required frequency
- Coordinating and working in synchronization with the local service administrators who organize the class set up and prints the student and facilitators course materials for the class
- Prepared course materials such as syllabi, homework assignments and handouts.
- Served on Candidate Progression committee that dealt with institutional policies, departmental matters and academic issues.
- Prepared agendas and made arrangements, such as coordinating catering for luncheons, for committee, board and other meetings.
- Planned, budgeted and managed conferences and workshops for up to 100 + attendees.
- Performed general office duties, such as ordered supplies, maintained confidential records in multiple database systems, and performed basic bookkeeping work.
- Liaison between Marketing and Field Operations to ensure objectives and quality standards obtained.