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1
patient care representative
- Check patients in upon arrival of appointment.
- Educate patients on what to expect before, during, and after scan.
- Schedule patients .
- Triage urgent inbound calls in a call center environment
2
patient care representative
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Schedule appointments for patients and other requests.
- Review insurance to determine whether a patient is covered.
- Create, maintain, and enter information into databases including completing projects and other assigned tasks with deadlines.
- Operate multiple line telephone
3
patient care representative
- Answer phone calls and emails from customers regarding orders through a third-party system (HCP).
- Handled customer complaints appropriately and in a timely manner.
- Placed orders, services, and pickups for new or current customers.
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