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patient care representative

  • Check patients in upon arrival of appointment.
  • Educate patients on what to expect before, during, and after scan.
  • Schedule patients .
  • Triage urgent inbound calls in a call center environment

patient care representative

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Schedule appointments for patients and other requests.
  • Review insurance to determine whether a patient is covered.
  • Create, maintain, and enter information into databases including completing projects and other assigned tasks with deadlines.
  • Operate multiple line telephone

patient care representative

  • Answer phone calls and emails from customers regarding orders through a third-party system (HCP).
  • Handled customer complaints appropriately and in a timely manner.
  • Placed orders, services, and pickups for new or current customers.