Patient Account Representative Resume Examples

patient account representative

  •  Investigate outstanding insurance claims 
  •  Follow up on payment issues  
  •  Utilize reports to identify reimbursement problems with payers
  •  Communicate with payers via telephone, email or correspondence to resolve contract issue or payment  
  •  Identify and resolve errors in coverage/contract to ensure correct   handling of future claims 
  • Supports team strategic functions through proper capture of payer and claims information 
  • Resolve issues related to insurance correspondence 

patient account representative

  • Review insurance policy terms to determine whether a particular service is covered by insurance.
  • Listen to customer requests, utilized multiple systems in order to resolve customer billing inquiries.
  • Properly register new patients as well as supports any issues for existing patients.
  • The primary support contact for virtual health questions. 

patient account representative

  • Following up on patient accounts.
  • Keying payments.
  • Filing all electronic and hard copy claims.
  • Helping patients with hardships find assistance.
  • Training employees on computer system.

patient account representative

  • Performs claim submission for multiple types of payors.
  • Stays current with established standards and procedures.
  • Monitors unpaid accounts and performs account follow-up as needed.
  • Resolves billing problems when they arise.
  • Responds to inquiries and answers correspondence from patients and insurance companies.

patient account representative

  • Worked unpaid Medicaid claims 
  • Called Insurance Companies regarding unpaid claims to find the denial reason. 
  • Corrected Claims and resubmitted them for Insurance payment. 
  • Assisted patients over the phone with billing questions. 
  • Processed patient’s payments over the phone.

patient account representative

  • Maintain structure to the sliding fee program that Carolina HEalth Centers offers.
  • Use of computers for various applications, such as database management and word processing.
  • Answer telephones and give information to patients and other healthcare providers.
  • Collect and deposit money into patient accounts.
  • Create, maintain and enter information in patient accounts and other databases.
  • operate office equipment, such as fax machine, copiers and phone system.
  • Enter daily patient charges

patient account representative

  • Billing insurance and filing  claims in a timely manner
  • Calling insurance to check on unpaid claims
  • Appealing claims when needed
  • Coordinating with patients social worker for insurance issues
  • Knowing insurance contracts
  • Responsible for the billing of three facilities
  • Responsible for meeting monthly financial goals for three facilities  

patient account representative

  • Interview patients  and conduct on-site interviews for governement funding, Charity assistance and Self pay accounts to be assisted for a payment plan according to the income of the household. 
  • Prepare manuals for meetings 
  •  Make calls to patient’s and screen over the phone for eligibility of the account accordingly. 
  • Respond to emails on a timely manner
  • Check correspondence on a daily basis. 
  • Send applications for Medicaid to HHSC to cover patients bills with supporting documents required. 

patient account representative

  • Answer phones to discuss billing problems.
  • Work with multiple insurance companies to get claims paid.
  • Accept patient payments over the phone.
  • Perform insurance follow ups.

patient account representative

  • Work in conjunction with the Manager of Patient Accounts to help reach and maintain financial and accounts receivable goals for the entire dental clinic.
  • Perform billing, refunds to patient and third parties, payment plans, insurance coding and collections duties. 
  • Manage hundreds of patient accounts in conjunction with dental students to ensure the patient accounts maintained accurate financial information. 
  • Proficient in Axium. 
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