Operations Support Specialist Resume Examples

operations support specialist, amk9 north american division

  • Manages all marketing activities and business development processes and procedures in the division. Assist the Division Leadership Team with proposal pricing as needed. Be a point of contact for the division within the corporate office.
  • Provides administrative support for the training program and North American mobilized teams. 
  • Supervises the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Work closely with corporate HR to implement procedures for personnel recruitment, selection, training, retention, compensation and benefits, labor relations and the performance appraisal processes. Disseminate information about new corporate, group, or division initiatives to employees, and manage any related efforts associated with organizational change, as needed.
  • Coordinate the initial site start-up and deployment of contract personnel to worldwide project locations.
  • Acts as liaison with staff and operational groups on personnel support requirements.
  • Receives general project information and identifies both short and long-term resource requirements.

operations support specialist

  • Identify, understand and act on broader opportunities in order to drive long term value and change. 
  • Rally team behind a common purpose and inspire others to exceed expectations. Actively support the growth and performance of people. 
  • Communicate and execute clear strategies and objectives. 
  • Proactively establish and maintain positive interpersonal relationships with the team as well as all internal and external stakeholders. 
  • Ensure branch visits are performed with feedback and follow ups to stakeholders as well as branch network. 
  • Ensure all system and process enhancements are tested efficiently with effective stakeholder engagement whilst paying attention to detail. 
  • Effective implementation of business changes, enhancements, policies and procedures in alignment to the business objectives. 

operations support specialist

  • Manage the shift in its entirety and provide Level 2 support on complex issues relating to Drilling Data Availability and Quality.
  • Supervise handovers between shifts.
  • Contribute Domain (Oil and Gas) expertise in developing Industry-standard features of Software like Data stop alarms, convenient templates of Drilling Consoles and Formation Evaluation displays.
  • Visit Rig Sites & Off shore Platforms for Rig-Up.
  • Presentation to Clients on the Service and enhance rapport as an agenda of Business Development.
  • Assist Management in Tender Bids and Pricing models.
  • Delegate Tickets/Tasks to the Ops Team members and analyses their skill sets for KPI Reports.

operations support specialist

  • Advises management of significant trends, identifies and recommends courses of action based on available information.
  • Schedule personnel for CONUS and OCONUS travel.
  • Establish, develop, oversee and/or maintain electronic files.
  • Ensure project/program documents are complete, current and stored appropriately.
  • Create reports as required for various contracts.
  • Development and enhance business training material content, maintain business process documents by identifying these through the SOS Mail Box. 
  • Ensure active participation in Retail Branch meetings/engagements and ensure all Retail Branch Initiatives are successfully delivered through the cooperation of other business units.