operations coordinator Resume Examples

operations coordinator

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Developed and implemented the Fort Norfolk policies, including signage for directions and parking allowances for functional utilization of all employees, staff, tenants and patients.
Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
Coordinated all aspects of guest services, including supply monitoring and facility maintenance.

Operated and coordinated a team of 12+ outbound and inbound calling sales executives in boosting up the company’s sales beyond the desired targets and maintain customer satisfaction on after sale products, boosting the revenue to a 26% increase during the year 2017.
Resolved customer complaints regarding sales and service and achieved a overall increase in after sale customer satisfaction.
Hosted a stall in the national level LED LIGHTS EXPO in the year 2017 which was held at Chennai Trade Center.
Set monthly sales targets uncovering and utilizing the full potential of the team through competitive strategies in accordance to company goals and vision.
Optimized the sales operations process by continuous improvement methodologies and implemented them to subside the operational expenses.

Resolve problems concerning transportation, logistics systems, or customer issues.
Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, and logistics quality management.
Collaborate with other departments to integrate logistics with business systems or processes.
Communicate freight transportation information to customers or suppliers, using transportation management, electronic freight information systems, to improve efficiency, speed, or quality of transportation services.

Co-ordinate to remove the waste from the sites as per customers request.
Preparing quotations and contracts / agreements for clients regarding the waste management.
Handling solid, chemical, Hazardous, Scrap, Recyclables, and liquid waste.
Scheduling collection routes for drivers and assisted in resolving all customer complaints.
Allocating the designated vehicle as per the client requirement and monitor the fleet and manpower accordingly.
Data entry of Trip sheets/Waste Manifest form/Disposal coupons/Fuel consumption/ in excel format as well as in company based application and filing.
Coordinating with Workshop team for vehicle repair, maintenance, etc. to ensure the entire vehicle to be on road.

Review documents submitted by buyers for prospective vendors to ensure compliance with all requirements.
Organize documents submitted by vendors at time of Purchase Order submission or delivery of goods.
Maintain ingredient costing file and price lists.
Provide non-inventory purchasing support including following established guidelines and procedures for non-inventory purchases and maintain preferred vendor list.
Update purchase orders with current delivery information.
Develop relationships with suppliers to resolve delivery and quality concerns and obtain documents.
Work closely with the sales team to assess the progress of the department and develop sales strategy accordingly.

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