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notary signing agent

  • Resolve customers’ concerns by answering questions regarding loan terms, closing costs, mortgage payments and explain interest rates versus annual percentage rate.
  • Speak with customers by telephone or in person providing pertinent information regarding appointments.
  • Follow state laws on keeping detailed journal entries and protecting customers personal information.
  •  Perform activities with shipping and receiving loan documents
  • Follow-up with lenders and title companies to ensure that changes were made to resolve customers’ issues.
  • Collect certified funds and personal checks to fund and close loan.