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medical receptionist

  • Accurately maintained all patient records including personal and medical information.
  • Familiar with advanced medical office procedures.
  • Manage office documents.
  • Handle telephone quarries.

medical receptionist/ assistant practice manager

  • Updating practice computer system (Zedmed) with appointments
  • Reinforce and uphold practice policies and patient confidentiality
  • Managing practice staff and Doctors rosters
  • Preparing practice staff and Doctors wages

medical receptionist

  • Welcoming patients and visitors by greeting, in person or on the telephone; additionally, answering or referring inquiries
  • Optimising patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone 
  • Keeps patient appointments on schedule by notifying doctor of patient’s arrival
  • Comforting patients by anticipating patient’s anxieties, helping patients in distress by responding to emergencies
  • Protects patients’ rights by maintaining confidentiality of personal and financial information
  • Maintains operations by following policies and procedures
  • Contributes to team effort by accomplishing daily tasks

medical receptionist

  • Updating and confirming patients health insurance for appointment
  • Schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility. 
  • Greet and attend to patients in person and over the phone.
  • Answer all phone calls in a professional and courteous manner
  • Check patients in verifying insurance and updating information.
  •  Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area
  •  Obtain revenue recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.

medical receptionist

  • greet patients
  • register patients according to established protocols
  • assist patients to complete all necessary forms and documentation including medical insurance
  • ensure patient information is accurate including billing information
  • inform patients of medical office procedures and policy
  • maintain and manage patient records