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86
medical receptionist
- Accurately maintained all patient records including personal and medical information.
- Familiar with advanced medical office procedures.
- Manage office documents.
- Handle telephone quarries.
87
medical receptionist/ assistant practice manager
- Updating practice computer system (Zedmed) with appointments
- Reinforce and uphold practice policies and patient confidentiality
- Managing practice staff and Doctors rosters
- Preparing practice staff and Doctors wages
88
medical receptionist
- Welcoming patients and visitors by greeting, in person or on the telephone; additionally, answering or referring inquiries
- Optimising patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone
- Keeps patient appointments on schedule by notifying doctor of patient’s arrival
- Comforting patients by anticipating patient’s anxieties, helping patients in distress by responding to emergencies
- Protects patients’ rights by maintaining confidentiality of personal and financial information
- Maintains operations by following policies and procedures
- Contributes to team effort by accomplishing daily tasks
89
medical receptionist
- Updating and confirming patients health insurance for appointment
- Schedule appointments, answer patient inquiries, handle patient emergencies, and monitor stock and supplies at the healthcare facility.
- Greet and attend to patients in person and over the phone.
- Answer all phone calls in a professional and courteous manner
- Check patients in verifying insurance and updating information.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area
- Obtain revenue recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
90
medical receptionist
- greet patients
- register patients according to established protocols
- assist patients to complete all necessary forms and documentation including medical insurance
- ensure patient information is accurate including billing information
- inform patients of medical office procedures and policy
- maintain and manage patient records