5 Amazing medical receptionist Resume Examples (Updated 2023) + Skills & Job Descriptions

medical receptionist

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medical receptionist: Resume Samples & Writing Guide

Professional Summary

An experienced medical receptionist with strong organizational and customer service skills. Skilled in providing administrative support to medical teams while efficiently managing patient visits.

Employment history

Chief Medical Receptionist, Microsoft Redmond, Washington

November 2014 – Present

Prepare documents and correspondence
Verify patient insurance coverage
Manage and coordinate front office activities

Associate Medical Receptionist, General Electric Boston, Massachusetts

May 2013 – October 2014

Update patient information
Prepare and maintain medical charts
Perform other administrative duties as assigned

Junior Medical Receptionist, Bank of America Charlotte, North Carolina

November 2012 – April 2013

Answer incoming calls and provide assistance
Collect payments and process insurance claims
Input patient information into electronic medical records

Education

Cornell University, Ithaca, New York

Bachelor of Arts in Business Administration, September, 2012

Skills

Training

Coaching

Time Management

Problem Solving

Customer Service

Records Management

Data Entry

Inventory Management

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Employment history

Jr. Medical Receptionist, Walmart Bentonville, Arkansas

June 2022 – March 2023

Assist with medical billing and coding
Input patient information into electronic medical records
Prepare and maintain medical charts

Education

Cornell University, Ithaca, New York

Project Management, April, 2022

Skills

Mentoring

Collaboration

Leadership

Supervisory

Cash Handling

Data Entry

Medical Terminology

Customer Service

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Professional Summary

Highly organized and detail-oriented Medical Receptionist with extensive experience in administrative and clerical tasks. Proven track record of providing excellent customer service and administrative support to healthcare professionals.

Employment history

Lead Medical Receptionist, UnitedHealth Group Minnetonka, Minnesota

December 2014 – Present

Prepare and maintain medical charts
Answer incoming calls and provide assistance
Update patient information

Medical Receptionist, UnitedHealth Group Minnetonka, Minnesota

December 2013 – November 2014

Greet and check in patients
Input patient information into electronic medical records
Update patient information

Entry Level Medical Receptionist, Bank of America Charlotte, North Carolina

December 2012 – November 2013

Perform other administrative duties as assigned
Input patient information into electronic medical records
Verify patient insurance coverage

Education

Harvard University, Cambridge, Massachusetts

Medical Office Administration, October, 2012

Skills

Teamwork

Conflict Resolution

Critical Thinking

Communication

Typing

HIPAA Compliance

Problem Solving

Multi-tasking

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Professional Summary

Dynamic and organized Medical Receptionist with strong customer service and administrative skills. Proven ability to provide an efficient and professional front office experience.

Employment history

Senior Medical Receptionist, Amazon Seattle, Washington

August 2011 – Present

Collect payments and process insurance claims
Input patient information into electronic medical records
Assist with medical billing and coding

Associate Medical Receptionist, CVS Health Woonsocket, Rhode Island

January 2011 – July 2011

Verify patient insurance coverage
Input patient information into electronic medical records
Answer incoming calls and provide assistance

Junior Medical Receptionist, Walmart Bentonville, Arkansas

January 2010 – December 2010

Manage and coordinate front office activities
Answer incoming calls and provide assistance
Perform other administrative duties as assigned

Education

University of Wisconsin, Madison, Wisconsin

Doctor of Business Administration, December, 2009

University of Wisconsin, Madison, Wisconsin

Bachelor of Science in Medical Office Administration, December, 2005

Skills

Written Communication

Supervisory

Teamwork

Reliability

Telephone Etiquette

HIPAA Compliance

Problem Solving

Scheduling

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Professional Summary

Highly organized and detail-oriented professional with extensive experience in medical reception. Possesses excellent customer service skills and a strong ability to multi-task in a fast-paced environment.

Employment history

Senior Medical Receptionist, Microsoft Redmond, Washington

November 2009 – Present

Update patient information
Manage and coordinate front office activities
Answer incoming calls and provide assistance

Associate Medical Receptionist, JPMorgan Chase New York, New York

May 2009 – November 2009

Update patient information
Schedule appointments
Verify patient insurance coverage

Entry Level Medical Receptionist, JPMorgan Chase New York, New York

November 2008 – April 2009

Answer incoming calls and provide assistance
Perform other administrative duties as assigned
Manage and coordinate front office activities

Education

University of Michigan, Ann Arbor, Michigan

Master of Science in Office Administration, September, 2008

University of Michigan, Ann Arbor, Michigan

Bachelor of Science in Accounting, September, 2004

Skills

Training

Coaching

Emotional Intelligence

Innovation

Filing

Records Management

Computer Literacy

Insurance Verification

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medical receptionist Job Descriptions; Explained

If you're applying for an medical receptionist position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

medical receptionist

Schedule and confirm appointments for clients, and customers
Use computers for various applications and create, maintain, and enter information into databases.
Greet and log in patients arriving at the clinic.
Maintain and update filing, inventory, mailing, and database systems, either manually or using the computer.

medical receptionist

Getting Pre-Authorizations for medical treatments
Collecting co-payments
Performing TMS( Transcranial Magnetic Stimulation) on patients .
Making sure patient charts and information is up to date in the online database.

medical receptionist

Answered phones.
Booked, cancelled and rescheduled patient appointments.
Used Best Practice GP Software to lodge Medicare batches, send ACIR immunisation data, create staff user profiles, reconcile Medicare batches, book appointments, create new patients, generate invoices, etc.
Handled cash and cheques and maintained the petty cash and float book.
Faxed patient referrals and other means of confidential documentation.
Processed financial transactions and Medicare rebates via HICAPS.
Created invoices for account holders and workers compensation claims.

medical receptionist

Answers phone calls from patients inquiring about appointment bookings by giving them the option to confirm or reschedule an appointment
Checks patients in by swiping their health cards and confirming their information to verify attendance for appointment
Performs urinalysis tests for doctors by inserting dipstick into urine to be able to transcribe and report results
Handled patient complaints and dealt with difficult patients.

medical receptionist/medical records clerk

Answer telephones and give informatio
Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.n to callers, take
Dealt with conflict and life-threatening emergency situations.
Trained and inducted new staff members.

1 2 3 … 19

medical receptionist Job Skills

For an medical receptionist position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Computer Literacy
Data Entry
Microsoft Office
Scheduling
Medical Terminology
Records Management
Filing
Typing
Receptionist Duties
Telephone Etiquette
Multi-tasking
Insurance Verification
HIPAA Compliance
Customer Service
Cash Handling
Time Management
Document Preparation
Problem Solving
Attention to Detail
Inventory Management
Data Analysis.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your medical receptionist Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Chief Medical Receptionist, Google Mountain View, California

January 2020 – May 2022

Verify patient insurance coverage
Prepare documents and correspondence
Assist with medical billing and coding

Associate Medical Receptionist, Bank of America Charlotte, North Carolina

July 2019 – December 2019

Schedule appointments
Prepare and maintain medical charts
Manage and coordinate front office activities

Junior Medical Receptionist, JPMorgan Chase New York, New York

July 2018 – June 2019

Input patient information into electronic medical records
Prepare documents and correspondence
Update patient information

Education

Stanford University, Stanford, California

Bachelor of Arts in Accounting, May, 2018

Skills

Research

Negotiation

Customer Service

Negotiation

Computer Literacy

Scheduling

Customer Service

Inventory Management

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights

Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your medical receptionist Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Medical Receptionist, UnitedHealth Group Minnetonka, Minnesota

July 2023 – Present

Collet payments and proccess insurance claims
Prepare document's and correspondence
Verifiy patient insurance covergae

Medical Receptionist, Google Mountain View, California

January 2022 – June 2023

Greet and check in patiants
Assit with medical billing an coding
Perform other administratie duties as assigne

Entry Level Medical Receptionist, Amazon Seattle, Washington

August 2020 – December 2021

"I went to the store and bought some apples
I went too the store, and bought some apples.

Education

Harvard University, Cambridge, Massachusetts

Human Resources, June, 2020

Skills

Supervisory

Analytical

Visualization

Attention to Detail

Scheduling

Document Preparation

Medical Terminology

HIPAA Compliance

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights

Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
Before submitting your resume, double check to avoid typos.

medical receptionist Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an medical receptionist position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Chief Medical Receptionist
CVS Health
Woonsocket, Rhode Island

Greetings CVS Health Hiring Team

I am a results-driven Medical Receptionist with 11 years of experience in Administrative & Clerical. I am excited to submit my application for the Chief Medical Receptionist role at CVS Health, where I believe I can make a valuable contribution to your team.

Throughout my life, I have pursued my passion for Records Management and have gained experience in this field as a result. This experience has given me valuable skills such as Training and Coaching, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Medical Receptionist and help your organization achieve its well determined goals.

I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.

Kindest regards,
Tom Hall
667-747-5837
tom-hall@inbox.com

Tom Hall

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