Use This Template 
Not in love with this template? Browse our full library of resume templates
Build your resume in 15 minutes
Use professional field-tested resume
templates that follow the exact resume rules employers look for.
Related Resumes & Cover Letters
1
medical information specialist/associate
- Provides technical and medical information with high quality customer service, including researching and responding to inquiries received via phone, email, internet or mail.
- Researches and responds to the inquiries from approved resources.
- Documents the inquiry and response accurately and completely according to client and PPD SOPs, protocols, GCPs and regulatory guidelines.
- Responsible for identifying and recording or triaging to responsible designee, adverse events and product complaints as well as processing fulfillment and performing after-hours pager support.
- RTA and Queue Management, provides weekly reports (listing) of cases closed, calls and voicemails received to the client.
- Provides Quality Reviews and Feedback to agents
- The information provided will be given to a level in parallel with the individual’s expertise, experience and training.
Suggested Reading:
Related Articles
Complement Your Resume with a Commanding Cover Letter
Your resume is only one part of your application. The other part is just as important – the cover letter. This piece of paper or email is your pitch and...
Using a Resume Creator for the First Time
Technology has made it easy to streamline the creation of many documents, and resumes are no different. A resume creator can speed up the process for anyone looking to reorganize...
6 Smart Reasons to Use a Resume Builder
The job search process is tough. Along with scouring job listings, you’re probably also preparing for interviews, filling out applications, writing cover letters, and tweaking your resume. Each individual position...