Medical Front Desk Receptionist Resume Examples

medical front desk receptionist

  • Greet numerous visitors, including VIPs, patients and external doctors, in person or over the phone, in a professional and friendly manner; 
  • Answer and quickly redirected up to 100 calls per day, while maintaining a polite, consistent phone manner using proper telephone etiquette; 
  • Schedule appointments for patients as requested by office staff or patients’ needs; 
  • Confirm appointments with patients and verify insurance coverage; 
  • Collect insurance copayments; 
  • Register new patients and update existing patient demographics by collecting detailed patient information including personal and financial information, while respecting their privacy; 
  • Discharge patients and make sure discharge documents are in place; 

medical front desk receptionist

  • Operate multi-line telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Obtain Insurance information from Patients.
  • Entering patients into the Prescription monitoring program.
  • Scanning and entering patients information into the computer.
  • Transferring appointments from Zoc Doc system to Amazing Charts.

medical front desk receptionist

  • Initiate the medical record by creating the patient care record folder; 
  • Facilitate patient flow by notifying the provider of patients’ arrival, being aware of delays, and communicating with patients and clinical staff; 
  • Respond to inquiries by patients, prospective patients, and visitors in a courteous manner; 
  • Maintain relationships between doctors’ offices regarding patient’s reports, films; 

medical front desk receptionist

  • Ensure patients understand office policies, financial policies, and privacy policies; 
  • Maintain patient confidence by keeping patient records information confidential; 
  • Prepare billing statements and receipts for patients and balance receipts out at the end of the day;
  • Order and office supplies while adhering to a fixed office budget; 
  • Ensure receptionist area was clean and neat to greet patients/visitors when entering.