- Optimization of vending machine up-time and customer satisfaction.
- Identify and resolve all issues and provide assistance for the same.
- Maintain all client applications and provide a required update and modify all applications.
- Coordinate with employees and customers and ensure all project completion within the required timeframe and according to contract.
- Helped in implementation of a loyalty program for a convenience store chain.
- Performed load tests of the application in different test environments.
- Configure the promotions in the loyalty software based on client’s specifications/requirements.
- Ensured implementation is tailored to client needs by focusing solutions on industry-specific workflow, client base and protocols.
- Worked closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical application.
- Deploy, Implement, Enable & support Google tags – ads, analytics, tag manager
- Troubleshoot issues with Conversion, Re-marketing, Dynamic Re-marketing, E-commerce, Cross-Domain, Google Shopping
- Tag implementation on CMS platforms: WordPress, Shopify, Magento, Prestashop, Joomla, Shopware, Wix
- Customer service: Support, investigate, troubleshoot, educate client along implementation
- B2B environment: Customer service, relationship management and support
- Help advertiser to track their offline conversion data received after ad clicks with the help CRM’s (Eg: Sales force, Hubspot, Marketo, Zapier) and help them to upload data back to Google ads.
- Changing the Rating details as per given requirements.
- Building/Modifying the code in “Example Author”.
- Building test Scripts with TAQ Tool.
- Testing the policies against the new Rates using “Express”.
- Perform Shredding in SQL Database to shred the policy details.(Manually or Automatically).
- Checking the Premium using “Product Studio” for Profit or loss.
- New South Wales Golf Club
- Melbourne Savage Club
- National Golf Club
- Sorrento Golf Club
- Pymble Golf Club
- Noosa Golf Club