Use This Template 
Not in love with this template? Browse our full library of resume templates
Build your resume in 15 minutes
Use professional field-tested resume
templates that follow the exact resume rules employers look for.
Related Resumes & Cover Letters
1
hotel receptionist
- Independently keept an organized office
- Welcomed guests as they arrived at the hotel
- Checking guests in and out, giving keys, taking reservations by telephone or email, preparing bills and processing payments
- Provided guests with local information and directions, answer their questions and deal with any complaints
2
hotel receptionist
- Greet and check in guests and take phone calls in a fast-paced environment.
- Complete a checklist of duties within a specified period of time whilst also dealing with guests and phone calls.
- Communicate with housekeeping and maintenance colleagues to carry out guest’s needs and fix issues.
- Effectively handle high-stress situations.
- Create bookings, take payments and make changes to reservations and room assignments.
- Answer inquiries pertaining to hotel services, travel directions, and make recommendations regarding shopping, dining, and entertainment.
3
hotel receptionist / front office manager
- Registered hotel guests, made reservations,transmitted and received messages
- Reviewed and handled guest comments and complaints
- Managed front desk operations including cashier, ensuring that policies and procedures were maintained
- Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment.
4
hotel receptionist
- Dealing with bookings and completing procedures when guests arrive and leave
- Handing out keys, preparing bills and taking payments.
- Dealing with special requests and answering questions from guests during their entire stay.
- Dealing with complaints and problems.
5
hotel receptionist
- Greets and welcome incoming guests to the hotel.
- Confirm reservations, explain hotel amenities and shows the rooms.
- Handles guests checks-outs and provide assistance for customers with special billing requests.
- Calculate and quote charges for services such as long-distance connections like mails and answer phone calls for inquiries, complaints and requests.
- Perform clerical duties such as typing, printing and sorting mail.
- Arrange transfers from port to hotel and vice versa.
Suggested Reading:
Related Articles
The Pros and Cons of Using Resume Examples
If you want to be successful, studying the practices of successful people is a good strategy. For the career-minded individual, having a quality resume is a top priority. Since creating...
Land Your Dream Job Straight Out of College with a Resume Building Tool
1. Pinpoint What Your Dream Job is The first step to moving towards your dream job is to identify what your dream job actually is and why. It sounds obvious...
How to Use a Resume Builder and Make It Yours
A resume builder may be the perfect tool for you. You might want to use one if: You aren’t computer-savvy. You aren’t familiar with formatting documents in a word processor....