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1
hotel front desk receptionist
- Welcomed guests upon entry to the hotel, assisted with check in and check out.
- Answered phones, booked reservations, respond to emails and electronic reservations.
- Kept records of occupied rooms and guests’ accounts.
- Prepared check out receipts and collected payments from departing guests
2
hotel front desk receptionist
- Planned coverage needs and organized services to support incoming special events.
- Promoted local entertainment and sporting events and offered details to assist patrons.
- Resolved customer issues quickly and notified manager immediately when problems escalated.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
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