hotel front desk clerk
- Greeted and welcomed all hotel guests with a smile.
- Accommodated various guests’ requests.
- Escorted guests to their assigned rooms, including transporting their luggage.
- Reviewed account information and charges with guests during check-out.
- Collaborated with maintenance and housekeeping to ensure guest satisfaction.
- Verified that personal and payment information on guest accounts was accurate and complete.
- Resolved service-related problems in a timely manner.