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16
front office manager
- Supervised Front Office staff and responsibilities.
- Interviewed, selected, trained and scheduled Front Office Personnel.
- Evaluated job performances for annual employee reviews.
- Entered patient daily billing charges and payments.
- Posted medical insurance payments.
- Maintained and followed HIPPA rules and regulations.
- Coordinated patient referrals and scheduled appointments outside the office for medical specialists, diagnostic testing and continuation of care appointment.
17
front office manager
- Ensuring the front desk provides a professional and friendly service for guests.
- Train, supervise and support office staff.
- Provided backup to front desk, stepping in to assist with various tasks.
- Ensure timely and accurate customer service.
- Acting as liaison between General Manager and staff.
- Troubleshoot emergencies.
18
front office manager
- Perform bookkeeping activities, such as balancing accounts and conducting daily audits, as well as invoicing companies for accounts payable/receivable.
- Observe and monitor staff performance to ensure efficient operations and adherence to brand and management policies and procedures.
- Receive and process advance registration payments, process redemption stays.
- Develop and implement policies and procedures for the department.
- Purchase supplies for the departments.
- Assign work schedules, following work requirements, to ensure quality and timely delivery of service. Resolve guest complaints regarding worker performance or services rendered.
- Analyze and record personnel or operational data and write related activity reports.
19
front office manager
- Coordinate front-office activities of hotel and resolve problems.
- Assign duties to workers, and schedule shifts
- Menagment and administration Resort BUKOVINA websites
- Ensure that all staff is aware of the current rate structures, targets and department daily goals.
20
front office manager/director of operations
- Holiday Inn & Suites | Front Office Manager
- Candlewood Suites | Director of Operations
- Manage front desk, housekeeping, and maintenance.
- Direct assistant to the DOS
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