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front office manager

  • Supervised Front Office staff and responsibilities.
  • Interviewed, selected, trained and scheduled Front Office Personnel.
  • Evaluated job performances for annual employee reviews.
  • Entered patient daily billing charges and payments.
  • Posted medical insurance payments.
  • Maintained and followed HIPPA rules and regulations.
  • Coordinated patient referrals and scheduled appointments outside the office for medical specialists, diagnostic testing and continuation of care appointment.

front office manager

  • Ensuring the front desk provides a professional and friendly service for guests.
  • Train, supervise and support office staff.
  • Provided backup to front desk, stepping in to assist with various tasks.
  • Ensure timely and accurate customer service.
  • Acting as liaison between General Manager and staff.
  • Troubleshoot emergencies. 

front office manager

  • Perform bookkeeping activities, such as balancing accounts and conducting daily audits, as well as invoicing companies for accounts payable/receivable.
  • Observe and monitor staff performance to ensure efficient operations and adherence to brand and management policies and procedures.
  • Receive and process advance registration payments, process redemption stays.
  • Develop and implement policies and procedures for the department.
  • Purchase supplies for the departments.
  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service. Resolve guest complaints regarding worker performance or services rendered.
  • Analyze and record personnel or operational data and write related activity reports.

front office manager

  • Coordinate front-office activities of hotel and resolve problems.
  • Assign duties to workers, and schedule shifts
  • Menagment and administration Resort BUKOVINA websites
  • Ensure that all staff is aware of the current rate structures, targets and department daily goals. 

front office manager/director of operations

  • Holiday Inn & Suites | Front Office Manager
  • Candlewood Suites | Director of Operations
  • Manage front desk, housekeeping, and maintenance.
  • Direct assistant to the DOS