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1
front office coordinator
- Expertly collect and deposit money into accounts, keep records of collections and disbursements, and ensure all accounts are balanced.
- Verify any and all insurance benefits prior to patient treatment. Personally assist and discuss insurance benefit details to cater to the patients’ individual treatment needs.
- File and dispute with multiple insurance agencies on a daily basis.
- Prepare invoices, compile reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
- Schedule and confirm appointments in the office calendar for patients, assistants, and referring doctors.
- Greet and guide patients, answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Provide continuity in maintaining and following all medical policy procedures and activities such as HIPPA.
2
front office coordinator
- Explained application process to future employees
- Answered multiline phones, addressed and resolved employees concerns and complaints
- Filed, Faxed, copied, and scanned documents.
- Emailed our clients with issues related to our Employees.
- Recruited and set up employees with new job sites as well as advise them of there new job duties, pay rate, requirements and scheduling
- Maintained the office running smoothly and accordingly to schedule
3
front office coordinator
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as patient records.
- Hear and resolve complaints from patients.
- Establish positive working relationships with colleagues, the doctor and customers through regular communication and effective anticipation of needs.
- Implemented and trained other staff members on an updated check in and patient communication system.
- Verify insurance and file claims.
4
front office coordinator
- Daily reports and monthly expense reporting
- Welcome patients into practice
- Collect & enter patient details
- Data entry of patient records
- Managing the appointment system (using D4W)
- Patients follow up calls
- Patient recalls
5
front office coordinator
- Responsible for checking Patients in and out.
- Insurance Verification.
- Collecting Co-pay from Patients.
- EMR Knowledge.
- IMS systems.
- Scanning documents in Patient’s charts.
- Checking faxes and handling Referrals.
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