Front Office Coordinator Resume Examples

front office coordinator

  • Expertly collect and deposit money into accounts, keep records of collections and disbursements, and ensure all accounts are balanced.
  • Verify any and all insurance benefits prior to patient treatment. Personally assist and discuss insurance benefit details to cater  to the patients’ individual treatment needs.
  • File and dispute with multiple insurance agencies on a daily basis.
  • Prepare invoices, compile reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Schedule and confirm appointments in the office calendar for patients, assistants, and referring doctors. 
  • Greet and guide patients, answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Provide continuity in maintaining and following all medical policy procedures and activities such as HIPPA.

front office coordinator

  • Explained application process to future employees 
  • Answered multiline phones, addressed and resolved employees concerns and complaints
  • Filed, Faxed, copied, and scanned documents. 
  • Emailed our clients with issues related to our Employees.
  • Recruited and set up employees with new job sites as well as advise them of there new job duties, pay rate, requirements and scheduling
  • Maintained the office running smoothly and accordingly to schedule 

front office coordinator

  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as patient records.
  • Hear and resolve complaints from patients.
  • Establish positive working relationships with colleagues, the doctor and customers through regular communication and effective anticipation of needs.
  • Implemented and trained other  staff members on an updated check in and patient communication system.
  • Verify insurance and file claims.

front office coordinator

  • Daily reports and monthly expense reporting 
  • Welcome patients into practice 
  • Collect & enter patient details 
  • Data entry of patient records 
  • Managing the appointment system (using D4W) 
  • Patients follow up calls 
  • Patient recalls 

front office coordinator

  • Responsible for checking Patients in and out.
  • Insurance Verification.
  • Collecting Co-pay from Patients.
  • EMR Knowledge.
  • IMS systems.
  • Scanning documents in Patient’s charts.
  • Checking faxes and handling Referrals.

front office coordinator

  • In charge of making new and followup appointments for patients. Answered multi lined phones, insurance verification and referrals and collected co-pays and non insurance payments.
  • Day to day organization of the dentists and hygienists daybook 
  • Liaising between the dentists and specialists 
  • Treatment planning 

front office coordinator

  • Patient co-ordination 
  • Processing and managing Accounts & insurance claims 
  • Organization of hospital lists Payment plans Patient confidentiality.
  • Scheduling New Patients.

front office coordinator

  • Greet and check-in patients, collect personal and insurance information and copays
  • Schedule, reschedule, and verify patient appointments for 7 doctors
  • Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
  •  Manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic
  • Responsible for assuring the readiness of the reception area, opening the building at the designated time and having all front desk services fully operational at the start of business hours
  • Prepared charts for the following day
  • Answered multiple telephone lines, taking messages and directing calls for 7 doctors

front office coordinator

  •  Maintenance of petty cash.
  •  Stationary management.   
  •  Taking care of clients/guests/visitors/vendors visiting the office.
  •  Making travel and accommodation arrangements.
  •  Conducting job evaluations.
  • Updating and maintaining the HR Information System data.
  • Lining up interviews. 

front office coordinator

  • Confer with customers by telephone or in person to provide information about products or services,make appointments, settle accounts, or obtain details of complaints.
  • Review insurance policy terms to determine whether a particular treatment is covered by insurance.
  • Determine charges for services provided, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim progress, results or any planned appointments.