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1

front office coordinator

  • Expertly collect and deposit money into accounts, keep records of collections and disbursements, and ensure all accounts are balanced.
  • Verify any and all insurance benefits prior to patient treatment. Personally assist and discuss insurance benefit details to cater  to the patients’ individual treatment needs.
  • File and dispute with multiple insurance agencies on a daily basis.
  • Prepare invoices, compile reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Schedule and confirm appointments in the office calendar for patients, assistants, and referring doctors. 
  • Greet and guide patients, answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Provide continuity in maintaining and following all medical policy procedures and activities such as HIPPA.
2

front office coordinator

  • Explained application process to future employees 
  • Answered multiline phones, addressed and resolved employees concerns and complaints
  • Filed, Faxed, copied, and scanned documents. 
  • Emailed our clients with issues related to our Employees.
  • Recruited and set up employees with new job sites as well as advise them of there new job duties, pay rate, requirements and scheduling
  • Maintained the office running smoothly and accordingly to schedule 
3

front office coordinator

  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as patient records.
  • Hear and resolve complaints from patients.
  • Establish positive working relationships with colleagues, the doctor and customers through regular communication and effective anticipation of needs.
  • Implemented and trained other  staff members on an updated check in and patient communication system.
  • Verify insurance and file claims.
4

front office coordinator

  • Daily reports and monthly expense reporting 
  • Welcome patients into practice 
  • Collect & enter patient details 
  • Data entry of patient records 
  • Managing the appointment system (using D4W) 
  • Patients follow up calls 
  • Patient recalls 
5

front office coordinator

  • Responsible for checking Patients in and out.
  • Insurance Verification.
  • Collecting Co-pay from Patients.
  • EMR Knowledge.
  • IMS systems.
  • Scanning documents in Patient’s charts.
  • Checking faxes and handling Referrals.