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front desk supervisor

  • Organize Front Office correspondences includes purchase orders
  • Plan for the weekly schedule
  • Hear and resolve complaints from customers and resolve the issue
  • Handled guest and employee complaints, concerns and suggestions. 
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front desk supervisor

  • Recommended top dining and entertainment options for guests in the Glendale area.
  • Answered department telephone calls within three rings, using correct salutations and telephone etiquette.
  • Delivered requested items to guests' rooms.
  • Supervised front desk staff.
  • Filing Papers
  • Checking In/Out Guest
  • Garda
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front desk supervisor

  • Responsible for training, coaching, overseeing, and motivating all front desk staff to be the best it can be.
  • Updating and maintaining all medical records
  • Utilizing medical manager software
  • Hands on involvement in all problem solving
  • Inventory of front desk supplies
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front desk supervisor

  • Taking Care Of Any Issues With Guest
  • Having a Good Reaction to Every Action
  • Taking Control
  • Positive approach in interactions with customers and team members
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front desk supervisor

  • Overseeing day to day operations of the front desk.
  • Checking guests in and out of suites.
  • Ensuring accuracy of reservations.
  • Daily bank deposits
  • Updating shift check-lists to follow company standards.
  • Proficient use of Cloud PM and WinPM